Lobby and tables were disgusting, trash cans over flowing with garbage. Trash all over the tables and the floors. Napkins were out of reach to customers and behind the counter along with the utensils. Bathroom ceiling was dripping water and floor was soaked. Not pleased with this location and they won't be getting my business any time soon.
Atmosphere: 1
Food: 2
Service: 1
Rosie Foiles
Slow to wait on customer. Food was good. The restaurant was filthy.
Atmosphere: 1
Food: 4
Service: 2
Linda K Hay
I went to the KFC in Litchfield, Illinois. When I pulled up to the driveway there was 2 other cars I they had order. I set there 15 minutes. Nobody answered so I went. I told the guy that I said there 415 minutes and he proceeds.What can I get?You didn't say I'm sorry for the inconvenience.I will not go back for a while not happy with this Restaurant
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Crispy Colonel Sandwich
Tina Koeppen
They were out of extra crispy. I'm not much on their regular crispy. They seem to always be out of extra crispy.
Atmosphere: 5
Food: 4
Service: 4
Ollie Stainback
Chicken was dried out under light to long I guess didn't get All my pieces of chicken got home (shipman before I knew the meal was not fit to eat.called back to let them know that they knew the meal was not fit she was rude nasty said bring it back mine you i live in shipman to far too go back with meal my out side cats ate good i wanted to let them know you can't give people food looking like that Very disrespectful and disappointing In The Know
Ashley Young
Been eating the smash bowls a lot of the last couple weeks having just had my top teeth removed; it's quick and easy for a lunch when I work.Today, ordered it as usual. Get home, open the bowl to see it's only have filled. Called to let them know. The kid agreed with me "that's how they all come" so I asked why my previous bowls were completely full. He continued with "that's how they all come" still no apology. Half empty?, I asked.. I would have been happy to return the half empty bowl for a new one. Couldn't even offer that, just repeated "that's how the come"Customers service today (everywhere) is absurd!!I wasn't rude til the end of the phone call.Last time I spend my money here.
Food: 1
Service: 1
Elease Sutton
Thank you the meal was very good.
Atmosphere: 5
Food: 5
Service: 5
Victor Greear
Management allows a bag to go out like this? Sauce was all over everything and a huge mess.
Atmosphere: 2
Food: 3
Service: 1
Stephen Pruden
This location is questionable at best. Dirty tables, rude staff, cold food. Food may not be cooked properly. Customer beware.
Atmosphere: 1
Food: 1
Service: 1
Shanee Jones
The food was great, staff was friendly and accomidating to a special order. This Kfc has really stepped up there game vs previous years
My friend and I came to the drive thru right, the person said she’ll be with us in a minute two times! After 10 minutes of waiting, we gave up. Never coming back! Thanks for wasting our time!!
Atmosphere: 1
Food: 1
Service: 1
Luna Choe
Waited in the drive thru and the server said she’ll be with me in a minute twice. After 10 minutes I gave up. Never coming back!!
Atmosphere: 1
Food: 1
Service: 1
Sara noblin
We went in and though they saw us.... it took about 10 minutes before they came over to wait on us. I didnt get what i ordered.
Atmosphere: 5
Food: 3
Service: 2
Roger Chandler
Horrendous service. Had to download this, join that....., leave the drive-thru,....., walk inside(no air-103°), kids got warm applesauce, warm juice box, burnt chicken nuggets, Barbecue sauce ONLY, as dipping flavor, scratching head workers, no gloved servers, "app." didn't work, paid regular prices for everything......, bathroom out of order,...., two of four orders incomplete.., two orders wrong......., should have stayed in St. Louis! Help!!
Atmosphere: 1
Food: 1
Service: 1
Kalynn Carter
The food was hard and dried out, coleslaw didn't taste good, fries were not good . We called the Manger wanted use to bring our food back in and we told her we left town and won't be back until later she said just bring it in then it would of start smelling bad she was also very rude on the phone and I will not be coming back to Litchfield il KFC again.
Lobby and tables were disgusting, trash cans over flowing with garbage. Trash all over the tables and the floors. Napkins were out of reach to customers and behind the counter along with the utensils. Bathroom ceiling was dripping water and floor was soaked. Not pleased with this location and they won't be getting my business any time soon.
Atmosphere: 1
Food: 2
Service: 1
Slow to wait on customer. Food was good. The restaurant was filthy.
Atmosphere: 1
Food: 4
Service: 2
I went to the KFC in Litchfield, Illinois. When I pulled up to the driveway there was 2 other cars I they had order. I set there 15 minutes. Nobody answered so I went. I told the guy that I said there 415 minutes and he proceeds.What can I get?You didn't say I'm sorry for the inconvenience.I will not go back for a while not happy with this Restaurant
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Crispy Colonel Sandwich
They were out of extra crispy. I'm not much on their regular crispy. They seem to always be out of extra crispy.
Atmosphere: 5
Food: 4
Service: 4
Chicken was dried out under light to long I guess didn't get All my pieces of chicken got home (shipman before I knew the meal was not fit to eat.called back to let them know that they knew the meal was not fit she was rude nasty said bring it back mine you i live in shipman to far too go back with meal my out side cats ate good i wanted to let them know you can't give people food looking like that Very disrespectful and disappointing In The Know
Been eating the smash bowls a lot of the last couple weeks having just had my top teeth removed; it's quick and easy for a lunch when I work.Today, ordered it as usual. Get home, open the bowl to see it's only have filled. Called to let them know. The kid agreed with me "that's how they all come" so I asked why my previous bowls were completely full. He continued with "that's how they all come" still no apology. Half empty?, I asked.. I would have been happy to return the half empty bowl for a new one. Couldn't even offer that, just repeated "that's how the come"Customers service today (everywhere) is absurd!!I wasn't rude til the end of the phone call.Last time I spend my money here.
Food: 1
Service: 1
Thank you the meal was very good.
Atmosphere: 5
Food: 5
Service: 5
Management allows a bag to go out like this? Sauce was all over everything and a huge mess.
Atmosphere: 2
Food: 3
Service: 1
This location is questionable at best. Dirty tables, rude staff, cold food. Food may not be cooked properly. Customer beware.
Atmosphere: 1
Food: 1
Service: 1
The food was great, staff was friendly and accomidating to a special order. This Kfc has really stepped up there game vs previous years
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My friend and I came to the drive thru right, the person said she’ll be with us in a minute two times! After 10 minutes of waiting, we gave up. Never coming back! Thanks for wasting our time!!
Atmosphere: 1
Food: 1
Service: 1
Waited in the drive thru and the server said she’ll be with me in a minute twice. After 10 minutes I gave up. Never coming back!!
Atmosphere: 1
Food: 1
Service: 1
We went in and though they saw us.... it took about 10 minutes before they came over to wait on us. I didnt get what i ordered.
Atmosphere: 5
Food: 3
Service: 2
Horrendous service. Had to download this, join that....., leave the drive-thru,....., walk inside(no air-103°), kids got warm applesauce, warm juice box, burnt chicken nuggets, Barbecue sauce ONLY, as dipping flavor, scratching head workers, no gloved servers, "app." didn't work, paid regular prices for everything......, bathroom out of order,...., two of four orders incomplete.., two orders wrong......., should have stayed in St. Louis! Help!!
Atmosphere: 1
Food: 1
Service: 1
The food was hard and dried out, coleslaw didn't taste good, fries were not good . We called the Manger wanted use to bring our food back in and we told her we left town and won't be back until later she said just bring it in then it would of start smelling bad she was also very rude on the phone and I will not be coming back to Litchfield il KFC again.
Atmosphere: 1
Food: 1
Service: 1