Panera Bread

16477 W 159th St, Lockport
(815) 714-6260

Recent Reviews

Polly Davis

Soup and half a sandwich $15.00

Atmosphere: 1

Food: 2

Service: 3

Lisa Moxley

Rooms are beautiful and super clean! Food was good. Service at bar a bit slow but only because they seemed a little understaffed. Will be back.

Atmosphere: 4

Food: 4

Service: 3

Rose Krueger

Awful customer service from the “new” manager lady! How can you always be out of large cups?!?! Stupid! This new lady is just irresponsible and doesn’t understand her position- thumbs down! We will gladly be skipping this location-

Atmosphere: 2

Food: 4

Service: 1

Mark Perveiler

Management offered no help with an issue with an

Food: 5

Service: 1

CJ S

Lately when I stop in before work, the old lady behind the register has been nothing but rude.Usually I let things like this slide but I'm getting tired of the additude she gives people. This morning I guess they changed the location of the sip and save cups from where the customer can grab them for themselves. When going to ask the cashier she immediately cut me off and told me "pick up is at window."Once is one thing. But any question I've had before is met with being interruption and a "pick up is at window."Yesterday my mom came with to pick up bread and it had been 30 minutes since we preordered and it wasn't done. My mom went to ask where it was and again PICK UP IS AT WINDOW. But her order said it was done 15 minutes prior.And then Ms cranky cashier comes from the front complaining that she had to slice everything and it takes for ever. There was 30 minutes of time. We shouldn't have had to wait more once we got there.Atleast the food is good. I'd go to any other location but that's on my way to work. If you expect good service. Go litterally anywhere else.

Atmosphere: 2

Food: 4

Service: 1

Denise Huber

Service is terrible. Ordered on append waited 10minutes in drive thru because they were waiting for manager to issue person ahead of me a refund. Have them park and bring it out to them!

Atmosphere: 1

Food: 1

Service: 1

David Leal

My favorite food is Frontega Chicken, Cheddar Broccoli soup, and potato chips. Another favorite thing to eat is grilled chicken Ceasar Salad. They are my favorite things to eat at Panera Bread, and it's a good customer service. Maybe I can get more Panera someday no matter what

Atmosphere: 5

Food: 5

Service: 5

Olivia Havens

My single sandwich order from the drive thru took 30min

Amanda Fox

I placed an order in advance a few weeks ago and they forgot to make my order. I was contacted and the team tried to make it right. I pre-ordered again and unfortunately literally couldn't make it to pick it up so I called the store where I spoke to a manager asking if I could simply pick up my order first thing in the morning. She was said of course and would leave a note on my order, even though she said yeah we've been waiting for you to come get it. I didn't ask for a new one, just to have it held as I'd already paid. It took 30 minutes for the morning team to find my clearly labeled to go order!! Ridiculous! So disappointing they can't get it together. I used to love this place.

Atmosphere: 3

Food: 5

Service: 1

Stacey Bang

I always order online with the app, and it's always ready on the counter, on time, and correct.

CATLUV

Food always taste very fresh and homemade. When I drove through for a bagel in the morning I realized they had a special half sandwich and soup for only $6.99 which was amazing. I had the BBQ Smokehouse Chicken and Tomato Soup. I actually am not one to eat tomato soup but somehow my mind was telling me that I need to try this. It was very very good and taste like I made it myself. The whole meal was awesome and I was very pleased. I also was pleased to get a piece of French bread with my soup and croutons also. I hope they keep this selection for a while there were many combo choices of sandwiches to choose from. I surely will be back to try another and hope this is still available I feel the food is delicious but in the overall, I feel the service and atmosphere is average.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Asiago Bagel, Panera Bagel Variety, Panera Toasted Baguette Sandwiches, Panera Fuji Apple Salad, Panera Grilled Cheese and Tomato Soup You Pick

michael ezell

Service was slower than I remember for Panera. And it's seems the prices have gone up.

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Asiago Bagel

crystal gruszka

Nice place when u have a little time to kill. Really tasty breakfast!

Atmosphere: 5

Food: 5

Service: 5

Kevin Hargis

Got the Green Goddess Cobb Salad with Chicken, Chipotle Chicken and Bacon flat bread, broccoli cheddar soup, and chicken Tikka Masala soup. Everything was delicious! Took a few minutes, but apparently it's made fresh. Pricey, but good quality.

Food: 5

Service: 5

Recommended dishes: Broccoli Cheddar Soup

Amy Wiess

Overpriced food. I used to eat here often in the past. It's become too expensive.

Atmosphere: 3

Food: 3

Service: 3

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