Chili's Grill & Bar

1510 West Lane Rd, Machesney Park
(815) 282-8805

Recent Reviews

Ken Sharp

Always sit at the bar to eat... never have to wait and barstaff is great!

Atmosphere: 5

Food: 4

Service: 5

Heather Roach

Tried to place an order in advance so that I could take my mom to lunch for her birthday while on my 1 hour lunch from work. First person told me they don’t do phone in orders I have to place it online. Then told me I would have to do curbside, pick it up and bring it back inside unpack it in order to dine in and place an order in advance (45 mins) spoke with manager Jacob who told me they can’t take reservations and in order to place an order in advance he would have to do a reservation and it’s against policy but once again I can order curbside and bring it inside. Then proceeded to tell me that the restaurant has been “dead” for lunch because it’s been so nice out. I have been in the industry for 17 years and never heard of such an insane policy. Safe to say they lost my business and not just for today. Very disappointed

Atmosphere: 1

Food: 3

Service: 1

Hollyann Parkinson

Had a date night with my husband and our waitress was amazing. We wanted to switch up our appetizer and she did it for us without any issues. I have had issues with other waitresses in the past but this one was super nice!

Atmosphere: 4

Food: 5

Service: 5

Chris Carroll-Proctor

The food and service are always very good. They don't allow substitutions for sides if you don't like the meal that specifies what the sides are.Vegetarian options: Need to be more vegetarian options.

Atmosphere: 5

Food: 5

Service: 5

Thomas Hyser

Great service, they were training a new staff member. Gotta be patient. Restaurant itself very clean.

Atmosphere: 5

Food: 5

Service: 5

Anthony Beggs

Tay was the best server I think I’ve ever had! He was extremely friendly and always seemed to be there when we needed him. I would come back just to see him.

Atmosphere: 5

Food: 5

Service: 5

Joe B

Service was excellent. The chili used to be good now its loaded with a pound of paprika and less meat.(Sad). Music could be louder and more intelligible. Portions of fries and chicken definitely could be larger. Otherwise an ok experience. C+ grade. With improvements could be a B+.

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Fries, Chicken Crispers

Brad Woodbury

Great service, Great Food. Best Babyback Ribs anywhere.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Crispers

Dick Merrell

Great foodService was superPrices are creeping up

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Bacon Ranch Quesadillas, Mushroom Swiss Burger, Quesadilla Explosion Salad

Daniel Anderzon

Good page get some dinner

Atmosphere: 5

Food: 5

Service: 5

Miguel Foodie

Service was great. Didn't like the ribs as much as other places. Otherwise great ?

Atmosphere: 5

Food: 4

Service: 5

Mic Riley

Had better meals from here , takeout and the food was not warm at all. The amount of french fries in the order was insufficient in my opinion. You have to be better, anyone could see that it wasn’t enough fries in the irder

Food: 1

Service: 4

I now remember why I haven't been there for years

Atmosphere: 2

Food: 3

Service: 2

Isaac Ernzen

Absolutely terrible service definitely not going back to this locationUpdate: tried to order online and the website is just as awful as the service, then when you get to the end it says website has issues please call. Except they can't take card over the phone so it's a pain if you try to order or a business lunch. All around an awful place sad I gave it a second chance

Atmosphere: 1

Food: 1

Service: 1

Scott Dickson

The last 2 times that we got food from there, we were sad on serving sizes. My son only got 10 French fries with his food.

Atmosphere: 3

Food: 3

Service: 3

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