Jersey Mike's Subs

1513 West Lane Rd, Machesney Park
(815) 633-4200

Recent Reviews

Edward Thomas

I used to be a die hard subway dan, then I wanted a more homemade fresh tasting sub and I was off to find that shop. Visiting many small sub shops to big chain shops, then I was hooked on Jimmy John's for a while till I heard people brag about Jersey Mike's and saw commercials on social media so decides to stop in at my Local Jersey Mike's, the smell was awesome, people were friendly and place was clean, got the original italin with everything on it and man you can see the freshness and quality of the products, my first bite was truly amazing and brought me back to a time back in the late 80's to this small mom and pop sub shop by my house. I found my go to sub shop and I rate Jersey Mike's better than the sub shop currently in operation.

Atmosphere: 5

Food: 5

Service: 5

Michael Rhodovi

Rocked it out!

Atmosphere: 5

Food: 5

Service: 5

Dj Dolo

The food was good really don't like the set up in this location! The way the layout is I don't care for it, probably go back to state street location.

Atmosphere: 4

Food: 5

Service: 5

Jessica Caruana

One of the best jersey mikes I’ve been too. The employees really care about the sandwich and make it amazing every time. I love this location.

Atmosphere: 5

Food: 5

Service: 5

Mark Henderson

This was a carry out meal, BLT double meat, double cheese made Mike's way. I haven't had a sandwich that good in quite some time the oil and vinegar are great touch to an already delicious sandwich. There are competitors out here but I wouldn't waste your time with them. If you haven't had a #56 I definitely think you should.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chipotle Cheese Steak, Chipotle Chicken Cheese Steak, Big Kahuna Chicken Cheese Steak, Jersey Mike's Famous Philly, Chicken Philly Cheese Steak, Club Sub, blt, Stubborn Soda, Chips, Portabella Chicken Cheese Steak

Brooke Fishel

If you’re gluten free go here super nice and cleaned

Atmosphere: 5

Food: 5

Service: 5

Linda Bice

Food is always fresh. Staff is very friendly and helpful. Our #1 place to go for subs. Never been disappointed.

Atmosphere: 5

Food: 5

Service: 5

annette poff

My husband ordered a Portobello Mushroom sandwich (he likes to try new sandwiches) and he absolutely loved it. I can't wait to try it for myself. Portillo's stop selling them so I'm glad Jersey Mike's has them. I wish you would bring back the meatball sandwich, I loved it.

Atmosphere: 5

Food: 5

Service: 5

Steven Barragan

A great experience. The crew was attentive from start to end, and plenty helpful in helping me decide what I wanted. The sandwich was fantastic, the store was clean, and selections were great. A little pricey but worth it!Parking: Parking is slightly limited as the store is located in a small strip mall. Not bad because I wasn't visiting during busy hours but I could see parking being difficult at times.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Sub, Chips

Victoria D.

Amy mom went there to order food and they made the order completely wrong

0l blue c10

This locations always treats you right and a great example of a well ran jersey Mike's

Atmosphere: 5

Food: 5

Service: 5

Brandino Kova

Todays I stopped at machesney park for the first time , I order 3 subs a mini club sub and 2 number 7’s, I asked for one of the number 7 to not be mikes way, I made sure to tell the perosn taking my order no vinger, as the man is making the order, I then tell him again no vinegar and he said “ I already put it “ I can tell by his response he wasn’t going to be fixing it so I didn’t ask for a new one . Instead of offering to remake it his solution was “ just don’t tell her it’s in it “

Atmosphere: 2

Food: 1

Gale Wallace

You can always count on getting a delicious sandwich at Jersey Mike's.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Sub

Katie Smith

If I could give them no stars I would. Went there last Sunday to eat and left without even ordering. The girl at the counter scratched her nose and adjusted her hair with gloves on. I asked her to change them before she prepared our food. She argued and said she didn't touch her face or hat. I said yes she did. She got mad and threw her gloves on the floor and said there are you happy now? She started laughing. We left. She was the ruddest girl on the planet. I'm sorry but I don't want your nose germs on my sub!

71bluflashes 1PO'dPatriot

Spouse & I were excited to be 1st time JMS customers & decided to check out the one nearest us.Professionally clean restaurant & restrooms.All visible staff in uniform & wearing appropriate food handling gloves, masks, etc.Hand sanitizer in conspicuous areas.Spouse & I were both more than respectful & nice when placing our orders.They screwed up half of our order - as 1st time customers!Yes, they corrected & redid their mistake.It was the inconvenience of having to return less than 15 minutes after leaving.Apparently 1st time customers are given a free chocolate chip cookie.These cookies were EXTREMELY oily & mostly inedible.HOW does a corporate franchise screw up a 1st time customer's order AFTER the customer clearly nicely explains specifically what they are ordering??Needless to say, as 1st time JMS customers, we were NOT impressed.It's EXTREMELY RARE to get a SECOND chance to make a first impression.Our 1st impression, as previously excited 1st time customers, was/is less than stellar.As a result, we will NOT return unless we're getting ready for a lengthy road trip.Thus far, one of your competitors hasn't messed up our orders.And they certainly did NOT screw up literally our very 1st order.We eagerly decided to try JMS due to word of mouth, social media & to try something different.But yeah.Getting HALF of a 1st time customer's order COMPLETELY WRONG was a huge turnoff.I've worked in the back of the house in a couple local as well as corporate restaurants.I've also done customer service off & on since the mid 90s; with my previous CS job lasting 12.5 years.I can & do overlook & understand that mistakes, however unintentional, unfortunately do happen.But to previously happy respectful eager to try a new restaurant customers....to goof HALF of their order on their very 1st visit??Not a positive way to treat customers but ESPECIALLY *first time customers.*Back to one of JMS competitors it is. ?

Atmosphere: 3

Food: 2

Service: 1

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