Pizza Hut

1533 West Lane Rd, Machesney Park
(815) 639-1111

Recent Reviews

Brookview Apts

Worse pizza hut to go to should be closed loop holes in coupons just because they are greedy for money hope you guys go bankrupt

Atmosphere: 1

Food: 1

Service: 1

stefanie

Food was cooked perfectly and arrived hot!

Food: 5

Service: 5

Recommended dishes: Breadsticks

Cursed Wolf23

They are not like the other pizza huts won't honor none of the real coupons they are trash

Atmosphere: 1

Food: 1

Service: 1

longgang team 10

We love the $7 deals! Also, their pizzas have more cheese and bigger mushrooms than Domino's pizzas.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Marinara

Jeffrey Ginsburg

Ordered by phone and was at pick up window 15 minutes later. Waited 20 minutes at window. Honked horn and even knocked at window. 3 cars behind me final went inside. I had my infant daughter in car and don’t want to park and unload her to go inside this the pick up window. The 3 people behind went inside waited 5 minutes for anyone to come up front and were ALL taken care of before me at the pick up window. When cashier came I questioned why the long delay to acknowledge the pick up window and was told they were busy. I explained the long wait to her not caring and then said why did the people who came in store get service first while I sat at the window. All I got was a sorry nothing else except we just finished your order. Got home and was missing food. I don’t care how busy a place is, customer service is to acknowledge the customer. Called the store to let them know order was missing food and they offered in store credit of $10.00. We like this store and this might be a one off issue.

Atmosphere: 4

Food: 3

Service: 1

Paul Felch

Well the pizza was delicious thank you . Your workers are very friendly with a positive attitudes like that ??

Atmosphere: 5

Food: 5

Service: 5

Mike Quinn

Always understaffed. Hard to get them to even answer the phone.

Atmosphere: 1

Food: 3

Service: 1

Josie Council

Great price, service and food

Maria

Food was amazing! The website sucked!! Took 25 mins to order on line.

Leland Hutchinson

Giving a 5 because even though my order was messed up the manager went above and beyond to make it right.

T R

Did a really good job on our pizzas. They messed up one of our pizzas, by not putting enough pepperoni on it, and remade it for us. And then gave us the one that they had messed up. They were all really good. Great Pizza Hut!

Buzz Joe

Ain't what it used to be. Ingredient quality is down, at all restaurants. It's a shame. These places used to have excellent, good tasting food. Nowadays everything tastes chemically and cheap.

Amber Wilson

Amazing food and amazing staff! Can't praise them highly enough.

rsadfsaf d

How this got to the top of any pizza list is beyond me, try a real pizza from napoli's macianos or nunzios

Lynn Hemmons

Have been wanting to try the new melts so I stopped by. First off there's no menu to read so I had to ask about all the different ones they had. When I got it, it was so greasy. It was going right through the box. I went to ask for a bag but didn't see anyone to ask.

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