Potbelly
$$ • Sandwich Shops, Fast Food, Salad
Hours:
406 Town Center Rd, Matteson
(708) 228-5502
Customers' Favorites
Potbelly Sandwich Shop Reviews
I have to be completely honest. The food here is great and the service with some staff is excellent. But unfortunately there's almost always something wrong with my order and this only happened as of recently within the past few months. I've tried over and over to give them chance after chance but after this last time I was done. I placed my order through the app and it was supposed to be ready at 10:18 a.m. for pickup I got there maybe 2 minutes earlier. I went through the drive-thru...read full review
Ordered delivery from this Potbelly. We were sick and wanted soup. They substituted Mac and cheese for the soup because the one I ordered was out. They could have called to see if I wanted a different soup. Also, gave me a different cookie from what I ordered.
Ratings
Hours
Monday | 10AM - 11PM |
Tuesday | 10AM - 11PM |
Wednesday | 10AM - 11PM |
Thursday | 10AM - 11PM |
Friday | 10AM - 11PM |
Saturday | 10AM - 11PM |
Sunday | 10AM - 11PM |
If you are ordering for a group from this location, make sure to Double Check your receipt. We got charge $99.99 for two "Pick Your Pairs"...their salads are good, but not $200.00 worth. This whole situation has really turned our program off from ordering from Potbelly's again. I have been in contact with multiple people from this store, and nobody seems to provide us with an accurate answer. This transaction happened back in December of 2023, and we have never received our refund....read full review