Domino's Pizza

2208 N Richmond Rd, McHenry
(815) 331-8668

Recent Reviews

Despot Milinkovic

Closed at 10.30 p.m.

Freerider

Past three times ordering carryout has said 20-25 minutes online and have waited over an hour every time for a single pizza carryout.

jacob shurpit

Ordering on the app is worthless. After ordering I received an email that said approx. 42-52 mins. I arrived over an hour later and waited another 45 mins. During that time I watched others walk in and order and their order bumped forward over mine on the screen. While I continued waiting I got to watch a very dramatic scene of people act like idiots to each other and the store front manager clearly demonstrated he’s not mentally equipped to do his job…

Atmosphere: 1

Food: 4

Service: 1

Samantha Baratta

I called during business hours (around 10pm). I was left hanging for over 30 minutes on the phone without anyone picking up. This was very frustrating. I was not able to even place an order because no one was answering the phone. I will NOT being going back to this location. 0/5 stars. Very disappointing… Ruined my dinner plans. If they can’t answer their phone, why would I trust them with an online purchase. I have never had terrible service like this EVER through a pizza place…

Manuel Zamudio

Workers are very helpful & always make the food with the best

Atmosphere: 4

Food: 4

Service: 5

Robert Ross

it was pretty okay. its dominos. the food is all the same. staff was cool. friendly, kinda busy and they were rushing around even though there were 6 or more employees. small place too inside. not much waiting room. staff was cool.

Atmosphere: 3

Food: 4

Service: 5

Sneakymitchell

Alright food. Affordable.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Pepperoni Pizza, Deluxe Pizza, Tater Tots, Lava Cake

Ryan Ludwikowski

The app showed ~25 minutes for pickup on Friday night. I waited for nearly an hour after that. As I sat I watched many other people cycle into the lobby and back out without pizza. Not sure what happed, but they just need to be straight about how long it's gonna take.Not a fan of the "bait and switch". I would have never ordered if they showed me 80 or 90 minutes for a simple pizza.

Food: 4

Service: 1

Thomas Molenda

It's Domino's.A good one.

Atmosphere: 5

Food: 3

Service: 5

David Rosales (The Cycle Mechanic)

Fast friendly service. Good food. Domino's hits the spot always there when you need them ?

Atmosphere: 4

Food: 4

Service: 5

E V (Jr)

Ordering from the app is very easy. Pick up times are usually very accurate. Delivery times have been slumping lately though. I know they are probably slammed so we don't make a big deal of it at the moment. I am sure the team will get back on track. Either way Dominos always makes it right. They are proactively tracking their delivery performance and send apology emails and perks right after delivery is confirmed. No other pizza place we go to is doing that proactively. It's why we always come back. They stand by their product and hold themselves accountable.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Pepperoni Pizza, Lava Cake

Brittany Johnson

Went there tonight and the employees could not have been nicer, quicker or more impressive. Just a great experience.

Atmosphere: 5

Food: 5

Service: 5

Tiffany

The store manager Lori has a bad attitude. They overcooked my order and she only refunded half of the order I asked for the district manager and corporate’s information and wasn’t given it I would like for the district manager or corporate to call me as I need a full refund on this order and perhaps Lori should find a new job if she doesn’t like what she does

Austin

Good(ish) pizza but won't deliver to wonder lake

Janet Ishaya

I live literally 10 min away & they couldn't deliver to us. No explanation or nothing. Just a no. So where do you guys deliver then?

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