Panda Express

2476 N Richmond Rd, McHenry
(815) 344-8028

Recent Reviews

FRED DALESSANDRO

Tasty.

Atmosphere: 5

Food: 5

Service: 5

Kuba Sokool

The wait time at this location is unrealistic. You honestly have to wait 20-25 minutes for a meal. This is ridiculous. Apparently you need a PHD to place good in styrofoam container and serve to customers. Doesn’t matter if there are ppl here or not you will wait roughly 30 minutes for food which is a joke.

Atmosphere: 1

Food: 3

Service: 1

Andy Salazar

Great service and nice environment :)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Orange Chicken

Amanda Patton

Marlon the manager is an idiot. I am a customer who spent a good amount of money here tonight. I was in line and I asked for my cup because I had something in my throat, I was chocking. He said no you can wait?? Who the hell is this guy to decide I can't have my drink? Had I of fainted in this store it would of been a lawsuit. Tell this guy the customer comes first. You can tell he hates his job. Do better!!!!

Atmosphere: 1

Food: 1

Service: 1

Kayleen Rivas

Love it!

Atmosphere: 5

Food: 5

Service: 5

chloe wickert

Fresh every time. Sometimes they add onions to the chow mein for some reason but any other time they don't add it in. The onion makes it taste way too overpowered like onion is all I taste which kind of ruins it. That's only happened a couple times tho. Everything else is so good and perfect tho.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Orange Chicken, Chow Mein

Steve E

Food is always hot and fresh. Staff is friendly and engaging. ? This time ordered take out.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Orange Chicken

Areli Andrades

There is too much sugar in the food.

Atmosphere: 3

Food: 3

Service: 3

Kseniia

My family had lunch in the December and all was perfect and delicious. We had a great meal. However, I bought the family meal yesterday and it wasn’t tasty, there was too much vinegar in the orange chicken and rice was undercooked. My kids haven’t eaten anything and I had to prepare something. My husband and I have eaten all plates of chicken and then we had stomachache.I think the restaurant has a new cook. I hope the quality will be better.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Orange Chicken

Jahir Garcia

Poor customer service.

Food: 1

Service: 1

Rachael

Super hot, super fresh, and the staff is super kind!! :)

Atmosphere: 5

Food: 5

Service: 5

Jason Lee

I stood at the counter by myself no one inside no line like 2 people in the drive thru. It took these kids 5mins to say someone will be right with you 5 mins later they finally asked what I wanted just to tell me that it will be another 7 mins I waited 10 mins more before I walked out . These parents of these kids should be embarrassed. Raising lazy children with no people skills.

Service: 1

Galena Galena

The food is good enough, 3/5, you get what you pay for, an american take on Chinese cuisine. But the disappointing part was when wrong food order was mixed up. The restaurant was busy and slow service with rushed interactions was expected for a restaurant at this level, but the interaction with the manager was the most bizarre.The manager was extremely rude and defensive, beyond incompetent as were the rest of the staff. It was clear they did not care to lose us as customers over a few drinks that tasted like nothing due to broken soda machine and a couple wronged meals even tho people had allergies and Marlin the so called manager there agreed to fix the problem “next time” only to deny ever saying that … what a joke!There are other chinese restaurants in that area that may be worth trying before this one. It is not worth wasting your money especially nowadays over incompetent amateur employees so called “management “ that have 0 qualifications in management and customer service!I’d stay away unless you like paying for bad food and bad disrespectful racist management!

Atmosphere: 1

Food: 3

Service: 1

Jeffrey Johnson

12/17/23No bags ???Can you wait 15 for Teriyaki chicken ?Garbage cans are over flowing.Not very professional.Very Messy.Drive thru waited 10 mins in line and front of store 20, then went in to see what's going on.

Atmosphere: 1

Food: 2

Service: 1

stevie music

They were just really busy with drive thru orders I think. I'm not sure cuz nobody was in the store but took like 15 minutes for dude to help us while we were standing there. Nothing

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: Orange Chicken

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