Wendy's

2433 N Richmond Rd, McHenry
(815) 385-0154

Recent Reviews

Craig Kell

Update: my experience has improved.****One of the worse Wendy’s I’ve been to.

Art Whelan

Every fast food joint is a 3 or less.

Atmosphere: 3

Food: 3

Service: 3

Caitlynn Drews

Natalie is an absolute great employee! Yall need more Natalie's at your place! Thank you so much for the great service and amazing enthusiasm.

Service: 5

felicity dotson

10 out of 10 do not recommend eating here! Yesterday my mom went here and picked up two spicy chicken sandwiches. 6 hours or so later I’m throwing up and have diarrhea. So thank you Wendy’s for the epic food poisoning. Few hours after I got it my mom is sick now. Not only can I not trust a fart for the next two days but I’m stuck in bed with body aches and a fever.

Food: 1

Logan Silva

The food is okay. Not great not bad. The service however is bogus. They forget basic utensils and condiments every time without fail, and they allow people to chat at the window for 10 minutes without even a look back to check if food is ready whereas I get pushed to the parking lot if my food isn’t ready at the window within seconds, and then it takes even longer and they still forget the sauces. Not worth it imo

Atmosphere: 1

Food: 3

Service: 1

Sarah Snyder

I went through the drive-thru this evening and the kid interacting with me at the window acted like I was completely inconveniencing him by existing. He gave me a dirty look because I asked for a cup of water when I got to the window and then was visibly frustrated by the fact that I asked for an additional straw for said cup of water. Luckily, I pulled over and checked my bag after I pulled off and I was missing a couple things so I went back and let him know. Instead of just a quick ‘I’m sorry about that’ or anything customer service related he stared at me, got the items and pushed them out the window without one word. I’m not expecting someone to be over-the-top kind at a drive-thru but it would have been nice to be shown any shred of emotion other than complete annoyance and disdain.

Atmosphere: 1

Food: 4

Service: 1

Howard Adams

It sucks because we have T-Mobile my girl couldn't get a free sandwich

Brian Miller

Good food, and we were the only customers inside on Christmas Eve. ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy’S French Fries, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Chili

Pat McCoy

Stopped for Frosty's. Chocolate as usual. Love them. ❤️

Atmosphere: 5

Food: 5

Service: 5

Michael R

The manager Makayla was super helpful.

Atmosphere: 5

Food: 5

Service: 5

Michael Kasala

My experience was at the drive thru. Service was okay, food was not good....not compared to previous experiences at Wendys.So...as a benefit of doubt, I went back about two weeks later. This time I dined in. Staff was okay...food, just as bad as previous experience. The dining room was dirty, beverage area machines....counter with straws and napkins was a mess.

Atmosphere: 1

Food: 2

Service: 3

Michael Tufano

Terrible service I asked for extra crackers they looked at me like I was nuts got home no crackers time to get rid of these

Atmosphere: 1

Food: 2

Service: 1

Chris Lahvic

I've learned never trust fast food employees to do their job, yet again... I figure why check the bag they are professionals right? Nope 2 salads half full missing half the fixins sounds about right.

Atmosphere: 3

Food: 1

Service: 1

MaryBeth Tibbs

Ordered taco salad. It did not have any meat on it.

Atmosphere: 1

Food: 1

Service: 1

Mike Carpenter

To be honest the reason why this is edited was due to the person on the window last night. Always kind and smiling. Great to see her when she is there.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Spicy Chicken Sandwich

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