Great chicken when you call order ahead. The chicken is almost always dried out. Anytime I went there the employees were smoking around the dumpster, And then they go in when you pull around to the drive through!This review is based on Milan IL
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Fried Chicken
Lnz Mgn
I am always disappointed in KFC, but I thought I’d give it another chance. Never Again. The chicken thighs were extremely greasy, meaning they were cooked previously then thrown back into the fryer to “reheat it”. Yeah it doesn’t work on chicken. The chicken “nuggets” were old and shriveled up. The only things that were good were my mashed potatoes and biscuit. Y’all need to reevaluate your hold time on chicken.
Atmosphere: 2
Food: 1
Service: 3
Patrick Phillips
Ask for three piece leg meal and got three wings very disappointed
Amanda Christoffersen
The $20 fill-up box was a decent amount of food for the price. The fries were so fresh. ? Been a long time since they've been so good!
Food: 4
Service: 4
Richard Nagle
It's fast food. Food was fine, but the service was great.
Atmosphere: 3
Food: 3
Service: 4
Toby “EatalataPussy” Isom
Been there twice and the food is horrible ?
Atmosphere: 1
Food: 1
Service: 3
Mark Moldenhauer
Service at the counter was great and fast but when I get home and eat the 8 piece chicken meal it was not fresh,it must of been under the warmer for along time,sides were ok,disappointed especially seeing they had plenty of workers there and not short staffed at 6pm during what you would think a busy
Atmosphere: 4
Food: 1
Service: 5
Felicia Green
I just went to grab dinner for me and my son and asked for nuggets and a #7 with both of my sides Mac and cheese. Wasn’t given a total at the order window, no receipt just run your card and not offered any sauces for the nuggets and when I got home he had fries and coleslaw for his sides. Customer service is a must to keep customers, as well as correct orders.
Lawrence Newingham
Tried the new double chicken, ok not bad but almost $9
Went through the drive-through, they forgot my drink. I felt rushed by the drive thru worker. She shut the window before I could say anything about my drink so I just left. Foods okay.
Atmosphere: 3
Food: 3
Service: 2
Delores Shane
Food over cooked the chicken sandwich was not hot or freshly fried. Hard. Fries were over cooked and hard. No soda just tea. No condiments for fries. Had d to ask for napkins.
Lindsey Lindberg
Food was good but service needs work. Today is 9/30 at 8:50pm. I work nights and needed dinner on the way home. Cashier (longer curly hair, younger kid maybe high school) was extremely rude. Handed items very sternly and went “CARD” “DRINK” “DRINK” while very passive aggressively handing over the items. Once I got my food he yelled to the manager “SEE TOLD YOU WE WERE GONNA GET TO CLOSE ON TIME”. It’s very obvious what he was trying to say. I’m sorry I work late but no need to guilt trip me. And shame on the manager for also being immature about it. Won’t ever be stopping here again.
Michael
we live 45 min away from this place. ordered a big meal and asked for honey at the time of ordering. got to the windo and asked again when paying. when handed food we asked again and was told it’s in the bag! we asked rep because they always forget the honey. we drive 45 min home and no darn honey! I called the restaurant and was told don’t know what happened? ? our fault for believing they did what they said! I should’ve known there is no integrity here! ?
Brooke Armstrong
I come in here often to pick up ubereats orders, always a super friendly staff!
Great KFC. Clean and friendly service.
Great chicken when you call order ahead. The chicken is almost always dried out. Anytime I went there the employees were smoking around the dumpster, And then they go in when you pull around to the drive through!This review is based on Milan IL
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Fried Chicken
I am always disappointed in KFC, but I thought I’d give it another chance. Never Again. The chicken thighs were extremely greasy, meaning they were cooked previously then thrown back into the fryer to “reheat it”. Yeah it doesn’t work on chicken. The chicken “nuggets” were old and shriveled up. The only things that were good were my mashed potatoes and biscuit. Y’all need to reevaluate your hold time on chicken.
Atmosphere: 2
Food: 1
Service: 3
Ask for three piece leg meal and got three wings very disappointed
The $20 fill-up box was a decent amount of food for the price. The fries were so fresh. ? Been a long time since they've been so good!
Food: 4
Service: 4
It's fast food. Food was fine, but the service was great.
Atmosphere: 3
Food: 3
Service: 4
Been there twice and the food is horrible ?
Atmosphere: 1
Food: 1
Service: 3
Service at the counter was great and fast but when I get home and eat the 8 piece chicken meal it was not fresh,it must of been under the warmer for along time,sides were ok,disappointed especially seeing they had plenty of workers there and not short staffed at 6pm during what you would think a busy
Atmosphere: 4
Food: 1
Service: 5
I just went to grab dinner for me and my son and asked for nuggets and a #7 with both of my sides Mac and cheese. Wasn’t given a total at the order window, no receipt just run your card and not offered any sauces for the nuggets and when I got home he had fries and coleslaw for his sides. Customer service is a must to keep customers, as well as correct orders.
Tried the new double chicken, ok not bad but almost $9
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Went through the drive-through, they forgot my drink. I felt rushed by the drive thru worker. She shut the window before I could say anything about my drink so I just left. Foods okay.
Atmosphere: 3
Food: 3
Service: 2
Food over cooked the chicken sandwich was not hot or freshly fried. Hard. Fries were over cooked and hard. No soda just tea. No condiments for fries. Had d to ask for napkins.
Food was good but service needs work. Today is 9/30 at 8:50pm. I work nights and needed dinner on the way home. Cashier (longer curly hair, younger kid maybe high school) was extremely rude. Handed items very sternly and went “CARD” “DRINK” “DRINK” while very passive aggressively handing over the items. Once I got my food he yelled to the manager “SEE TOLD YOU WE WERE GONNA GET TO CLOSE ON TIME”. It’s very obvious what he was trying to say. I’m sorry I work late but no need to guilt trip me. And shame on the manager for also being immature about it. Won’t ever be stopping here again.
we live 45 min away from this place. ordered a big meal and asked for honey at the time of ordering. got to the windo and asked again when paying. when handed food we asked again and was told it’s in the bag! we asked rep because they always forget the honey. we drive 45 min home and no darn honey! I called the restaurant and was told don’t know what happened? ? our fault for believing they did what they said! I should’ve known there is no integrity here! ?
I come in here often to pick up ubereats orders, always a super friendly staff!