Popeyes Louisiana Kitchen

19814 South La Grange Road, Mokena
(708) 995-1858

Recent Reviews

Veteran Vlogger

Clean newer looking building. Sharp looking employees and the good was very hot and fresh. Employee was extremely friendly with fast service. Great tasty food. I got the chicken nuggets and popcorn shrimp with fries. The only complaint I would have is that the French fries didn't seem that fresh. Start on top of that and it would be a home run.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nuggets

monty owens

The best Popeyes hands down show me a better

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken, Red Beans and Rice

Dorothy Sulzberger

Price WAY TOO

Food: 5

Service: 5

Joe Dirt

The best I wish we had one In Orland

Atmosphere: 5

Food: 5

Service: 5

Jon Mahoney

Best spicy chicken sandwich on the planet bar none!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Red Beans and Rice

Kyonni Moore

Came to get chicken , everything was cold besides my Mac and I asked if it was fresh she said yes and then tells me I have to wait 20 additional mins to get fresh chicken.

Atmosphere: 1

Food: 1

Service: 1

Aña Washington

I love Popeyes, but this location is exceptionally clean all the time. That’s more important than anything to me. Whether we’ve done the drive-thru or went inside, the service has been pleasant. We prefer the spicy chicken, crispy chicken sandwich, apple pies, cold slaw and the yummy red beans and rice. Try it, you won’t be disappointed.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coleslaw, Red Beans and Rice, Red Beans & Rice

Kirk Nissen

My wife loves it.

Atmosphere: 4

Food: 4

Service: 4

Brandy Fairness

It’s very disappointing that me and my family have been going to our Neighborhood Popeyes for the last 5years and have Never had any issues up until now. I guess they’re under new management but unfortunately they need to bring back the Old management because the Old management and all the Staff was extremely friendly, And they went above and beyond for their customer’s… The food was great! The facility was clean! Never had a problem until Now. Now it’s going downhill and they are compromising their customers safety by not following proper protocol with preparing and cooking the food thoroughly through! More importantly the food has went downhill to the point it’s making people sick!!!!!! I just spoke to the store manager name Martha at the Location in Mokena, IL At 11:42AM on 12/17/2023. The manager ended up being extremely rude and unreasonable very Hostile!!!! Martha who claims she’s the store manager, was trying to explain to me what the protocol is but when I’m verbally telling you that I have the receipt and I’m telling you that I actually ended up taking pictures of the chicken after the fact, And I have proof of me taking the children to the emergency room under 24 hours due to them having severe symptoms of diarrhea and constant Vomiting! Mind you at the time when they were eating the chicken, It was unknown to anyone that the chicken was not completely done until when you get to the actual bone portion and you see blood at that point majority of all the chicken is already ate and consumed and when I tried to explain that to her , she said that doesn’t matter once you eat the chicken, you keep the chicken and you cannot receive a refund at all…..That’s where the argument started because that makes zero sense to me me being in the customer service industry I always like to listen to the actual customer in their entirety And let them explain to me what exactly happened and as long as they have their receipt or their evidence I don’t mind returning their money back because it’s common sense, especially when it’s such a small amount of money. It’s a no-brainer rather than you have a lawsuit against your whole establishment due to you not preparing chicken properly, and thoroughly cooked all the way through… I’m explaining to you I have documentation where I had to take my children to the emergency room and it’s been documented that they had food poisoning. I even showed the doctor the picture of the chicken and he stated for sure that the chicken was not completely cooked thoroughly through but Martha wants to argue with me back-and-forth….I could’ve simply either emailed her all my evidence or I could’ve came in person and showed her the evidence. Martha is being extremely unreasonable and all I wanted was my money back, which was all of $15! Of course I’m not going to want you to re-prepare the chicken when my children already got sick the first time from chicken not being cooked thoroughly. Mind you my son is still sick right now with vomiting and diarrhea.

Food: 1

Service: 1

Rakesh Chugh

It was really good!!Recently I had a concern and I called the store and the owner of the store answered the phoneHe was very receptive to my feedbackThis is a great place to go for a quick bite!!

Atmosphere: 5

Food: 5

Service: 5

Marvin Bibbs

Counter person has an extremely bad attitude. Got my orders wrong and wanted to make it my fault. I won't go here again and I wouldn't recommend anyone else patronize this restaurant either.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Cajun Fries, Coleslaw

S RM

Fast and friendly service!

Atmosphere: 5

Food: 4

Service: 5

Dan Castrogiovanni

Excellent

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Red Beans and Rice

Lola Nickson

I should kick myself because I keep ordering and it keeps happening.Every time I order for delivery I'm always missing my drink or another item. Now I have to get dressed and go back to the place. If wanted to leave the house I would have did it the first time. This cost too much with fees included to have someone's order delivered incorrectly. For Popeyes, Please double check orders before handing off to delivery driver's. Customers would like to receive what they paid for instead of points.

Food: 1

Claudia Pérez

Very rich and good

Atmosphere: 5

Food: 5

Service: 5

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