Dunkin'

820 E Rand Rd, Mt Prospect
(847) 394-8654

Recent Reviews

Teresa Reyes

Crew is very Friendly and I highly recommend this place

MaryJane Grabowski

Friendly and fast service!

Atmosphere: 5

Service: 5

Recommended dishes: Wake-Up Wrap - Turkey Sausage Egg and Cheese, Bacon Egg and Cheese, Egg and Cheese

Susan Fichter

Wonderful atmosphere. A group of us go every Friday and Monday and the crew are all so kind and courteous.

Atmosphere: 5

Food: 5

Service: 5

Hank Lyon

Very friendly staff. Shout out to Maria and Sharifa!!

Atmosphere: 5

Food: 5

Service: 5

Ana Moreno

One staff member (lady) always interrupts other staff when they are attempting to take the order. Once she is taking your order she never lets you finish your sentence. It’s very frustrating when you come daily and if you’re getting more than 1 item good luck getting your order right because she talks over you making order wrong. Everyone else is amazing.

Yesenia Hernandez

The worst customer service. There is no hygiene and the donuts are hard. Poor quality

Rick Johnson

What a great DD! Sherifa and her staff make me feel like family. The cold brew ROCKS. Stuffed bagel bites are sublime. Go now!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: English Muffin, Croissant, Hash Browns, Chicken Bacon & Cheese Croissant Stuffer, Wake-Up Wrap - Sweet Black Pepper Bacon, Plain Stuffed Bagel Minis, Sandwich, Donuts

Alicja Folta

I come here quite often as I work next door. I always order on my mobile app and they always have my order ready when I pull up. They know me so well now that I am greeted by name anytime I walk in. Great service

Ben

The worst DD .They will serve you a Bitter coffee and day old Donuts.

Mr. Ruiz

The employees are always happy and helpful in making my morning start off right.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Hash Browns, Coolatta, Donuts, Bagels

Taylor Pope

Every time I have ordered from here the coffee is subpar. I’ve only ever had one friendly interaction with the staff. I just went through the drive thru but my coffee wasn’t made how I ordered it so I had to go in for cream and sugar, when I asked for the cream the women behind the counter looked at me like I was speaking gibberish or as if I had asked them for 1 million dollars. Unfortunately, this is the only one between my home and my job so I keep hoping for the best but it never happens.

Atmosphere: 1

Food: 1

Service: 1

Safinaz Hassan

The new evening worker keeps messing up the orders. 3rd time now. The new Indian guy there.

Atmosphere: 1

Food: 1

Service: 1

Afsar Shaikh

Super rude staff. When I ask her to worm donut for few seconds she said she can’t. Rudely

Service: 1

Recommended dishes: Croissant, Sandwich

Lloran L.

I'm surprised by the poor reviews. Yes, once in a while we may get the wrong donut, but the employees are very friendly and our order is always ready on time (or quickly thru the drive-thru). One a suggestion for DD, keep the chocolate Carmel cold brew year round!

Aslan D.

I'm in this place for the second time, and I won't come here again, a very rude girl works there, who talks to me like a dog for the second time

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