Dunkin'

2035 S Washington St #103, Naperville
(630) 369-4080

Recent Reviews

Alex T

Im not happy with owner and workers, need to closeI don’t recommend to buy

Atmosphere: 1

Food: 1

Service: 1

Scott Feyen

Nothing but a crabby old lady with run of the mill donuts.

Atmosphere: 1

Service: 1

Patrick Mueller

Very great staff here. If course, the coffee is great.

Atmosphere: 4

Food: 5

Service: 5

Abdullah Bin Sayeed

Very rude lady who works there in the morningVery bad behaviourDont know how to talk with the customersThis is not the way you deal with the customersNever going to buy anything from this dunkin.Cause of her the customer is not coming. So far I didnt get any chance to talk to his owner im wondering sir im you seeing my review please its my humble request make her understand how to talk to customers politely. She’s very rude to my family and this is not the first time she’s talking to everyone very aggressive. I’m not gonna tolerate again. This is pure insult. they should have to respect the customer. If again this thing happen you have to pay a huge price.

Service: 1

Paul Morgan

10am on a Sunday and the lack of donuts and the fact they could only do coffee was overshadowed by the surly grimace of the person serving. Maybe she was overwhelmed but there were 3 people in the store and there’s no drive through. The other person making the drinks was awesome and actually smiled and acknowledged customers. Realize this is a sample of one so will put this on the “if I have to” list of DD places

Atmosphere: 2

Food: 3

Service: 1

Helen Aleksi

I LOVE this Dunkin- staff feels like family every time I walk in and it is such a warm feeling. Please please please keep your store open until late because this is my favorite Dunkin and the PERFECT location.

Pat Wagner

Machiatto was great as was long john.

Atmosphere: 4

Food: 5

Service: 4

Erick Gonzalez

Love to stop by here before taking kids to school. Lady's who work here are nice and friendly and know what we like.

Eric Vetter

When a customer enters your store, the correct response is to greet them and take their order, or to at least acknowledge them. An incorrect response would be to make eye contact, continue sweeping an empty store, then go hide in the back room. This was their third strike. Many of these other reviews tell the story my other visits.

Erickg GONZALEZ

Love to stop by here before taking kids to school. Lady's who work here are nice and friendly and know what we like.

Derrick Sullivan

Very poor custumer service. The main Woman with the glasses is very disrespectful and acts like anyone walking in is an inconvienence to her. Would highly recommend another dunkin as I always feel like my service is not welcome there.

Jimmy Sun

Love Dunkin but this location is terrible. Every time they say the restroom is out of order.

Helena Ruhnke

Bought a hot chocolate this morning that took a good 10 minutes to get and it tasted like water. I figured their machine was running low so I dumped it and just saw all the powder clumped at the bottom. This isn’t the first time they’ve been lazy like this but it’ll be the last for me

Cesar A.

I stopped coming to this DD. Poor customer service and not friendly at all. Water downed coffee. It appears that they are cutting corners with their product

Don Ross

Service and food were very good. Dunkin is pretty consistent. Some locations are better than others though all are ok. Need decent coffee, donuts, and breakfast eats? Check out your local DD.

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