No one here, manager states only half the restaurant is open. Put myself on the wait list just in case. But the wait list means nothing. Manager response- “it’s a computer, it doesn’t know what we have going on”Waited a while for a table for 3, on a Monday night at 6:30, while watching multiple employees standing around.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Soup Salad
Joe & Sue Fuentes
Took along time to get our dinner. The waitress forgot a few things. I think they are short
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Never-Ending Soup Salad
Patrick Considine
Always a great meal and service.
Atmosphere: 5
Food: 5
Service: 5
Donna Cooper
The food is always hot and amazing. The watermelon Moscato sangria is my absolute favorite drink!
Atmosphere: 4
Food: 5
Service: 5
Aaniyah Hallman
My server Jasmeen E was absolutely AMAZING with my daughter and I today . She was very patient and attentive to us. She had such a bubbly kind spirit which made everything better . The food was fresh and delicious. Soup and breadsticks were amazing as always . Will definitely be returning . Great
Went for lunch. Enjoyed my food and the service.Vegetarian options: Only had to ask once for my vegetarian meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup Salad
David Hespen
Went on a Friday for meatless soup and salad. Best value in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Never-Ending Soup Salad
Christopher Carroll
Horrible wait times and updates. Claim to not have reservations, but hold tables for those who call ? Won't be coming back anytime soon.
Food: 3
Service: 1
rosemary carroll
They were very kind and very helpful with my sister who had a walker. They definitely went out of there way from the receptionist when we came in to the very server we had plus the manager was also
Been eating at this location for a long time. Service is usually good. Food is predictable since I always get the same items. Love the salad. My favorite mozzarella sticks in the restaurant industry. Management have been helpful fixing small issues. Need to start some sort of dining reward program, most everywhere else I go has something.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Fried Mozzarella, Tour of Italy, Chicken Parmigiana, Five Cheese Ziti Al Forno, Unlimited Soup, Soup Salad, Never Ending Dipping Sauces for Breadsticks
Londyn Brewster
Parking: The parking was ok pretty goodKid-friendliness: Their employees are very nice to the children
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Alfredo with Broccoli, Fried Mozzarella, Create Your Own Pasta
Malia Rodriguez
I have been going to this location for years, I love it here. Food is good and the staff is great!
Atmosphere: 5
Food: 5
Service: 5
Lori Ganey
I rarely leave poor reviews because It could be a fluke thing...one bad experience does not mean it's a bad restaurant. However at this point I have to go with there is a trend...one that won't continue for me. My last experience concluded in the trifecta bad service bad food bad overall. I wish I had taken pictures. Dinner for 4 consisted of a tour of Italy, chicken Alfredo, spaghetti and a ziti and meatballs. Short wait to be seated around 30 minutes. The waitress attended the table seated after us before acknowledging us..bad form on them double seating her...I get it . After about 5 minutes she very grudgingly acknowledged us took a drink order and left. A few minutes later our drink order arrived..wrong. or most of it, I ordered a sangria so I expected it to be a few minutes. I did expect to have bread sticks on the table rather quickly but was also disappointed in that. Before my sangria arrived the waitress attempted to take our order but we had not all decided yet. Less than 2 minutes went by and she returned to take our order again so I just tossed out the old standby instead of trying something new. Still no bar drink still no bread sticks. After taking our order we didn't see her again until my sangria showed up at that point the other 3 needed refills and requested the correct drink but still didn't get it. After having been seated over 30 minutes the salad arrived and we were told fresh bread sticks would be our shortly. Shocking that we finished off the first bowl of salad before they showed up .. and then... The food. First off one of the things I appreciate about good service is giving the right food to the right person...didn't happen. But once everyone got their food it was a symphony of I asked for extra sauce and this is really dry the meatballs were on the wrong plate and the 2 big issues. The chicken Alfredo noodles were literally hard. They were baked to the plate from sitting under the warmer so long. And the final ick ..I took a bite of my lasagna and it was literally burnt. I flipped it over because I couldn't believe my taste buds. It was literally blackened sauce noodles cheese everything. The waitress came over she asked how everything was I gestured to the lasagna and she didn't appear to understand that it wasn't supposed to be burnt???? My husband explained to her because I was flabbergasted. She went oh ..Ill go get the manager. The manager came and we sent back both dishes so my daughter and I sat there for 20 minutes until the others were done eating when our orders came back out my daughter's fresh mine half the size and smothered in sauce which I was fine with I just wanted to leave at that point I was so disappointed. The manager was non chalant about the whole thing and it seemed it was more of a bother to her to have the meal corrected. So fox valley mall olive garden gets my first poor review in a very long time
Atmosphere: 4
Food: 1
Service: 2
mike v
The Entrees were great. The bread sticks were trash. There was no butter or seasoning on them at all. I think they forget a
Gina was so wonderful and my food was delicious!
Atmosphere: 5
Food: 5
Service: 5
No one here, manager states only half the restaurant is open. Put myself on the wait list just in case. But the wait list means nothing. Manager response- “it’s a computer, it doesn’t know what we have going on”Waited a while for a table for 3, on a Monday night at 6:30, while watching multiple employees standing around.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Soup Salad
Took along time to get our dinner. The waitress forgot a few things. I think they are short
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Never-Ending Soup Salad
Always a great meal and service.
Atmosphere: 5
Food: 5
Service: 5
The food is always hot and amazing. The watermelon Moscato sangria is my absolute favorite drink!
Atmosphere: 4
Food: 5
Service: 5
My server Jasmeen E was absolutely AMAZING with my daughter and I today . She was very patient and attentive to us. She had such a bubbly kind spirit which made everything better . The food was fresh and delicious. Soup and breadsticks were amazing as always . Will definitely be returning . Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Limoncello Margaita, Soup Salad, Classic Shrimp Scampi Fritta
Went for lunch. Enjoyed my food and the service.Vegetarian options: Only had to ask once for my vegetarian meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup Salad
Went on a Friday for meatless soup and salad. Best value in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Never-Ending Soup Salad
Horrible wait times and updates. Claim to not have reservations, but hold tables for those who call ? Won't be coming back anytime soon.
Food: 3
Service: 1
They were very kind and very helpful with my sister who had a walker. They definitely went out of there way from the receptionist when we came in to the very server we had plus the manager was also
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tiramisu
Restaurantji Recommends
Been eating at this location for a long time. Service is usually good. Food is predictable since I always get the same items. Love the salad. My favorite mozzarella sticks in the restaurant industry. Management have been helpful fixing small issues. Need to start some sort of dining reward program, most everywhere else I go has something.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Fried Mozzarella, Tour of Italy, Chicken Parmigiana, Five Cheese Ziti Al Forno, Unlimited Soup, Soup Salad, Never Ending Dipping Sauces for Breadsticks
Parking: The parking was ok pretty goodKid-friendliness: Their employees are very nice to the children
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Alfredo with Broccoli, Fried Mozzarella, Create Your Own Pasta
I have been going to this location for years, I love it here. Food is good and the staff is great!
Atmosphere: 5
Food: 5
Service: 5
I rarely leave poor reviews because It could be a fluke thing...one bad experience does not mean it's a bad restaurant. However at this point I have to go with there is a trend...one that won't continue for me. My last experience concluded in the trifecta bad service bad food bad overall. I wish I had taken pictures. Dinner for 4 consisted of a tour of Italy, chicken Alfredo, spaghetti and a ziti and meatballs. Short wait to be seated around 30 minutes. The waitress attended the table seated after us before acknowledging us..bad form on them double seating her...I get it . After about 5 minutes she very grudgingly acknowledged us took a drink order and left. A few minutes later our drink order arrived..wrong. or most of it, I ordered a sangria so I expected it to be a few minutes. I did expect to have bread sticks on the table rather quickly but was also disappointed in that. Before my sangria arrived the waitress attempted to take our order but we had not all decided yet. Less than 2 minutes went by and she returned to take our order again so I just tossed out the old standby instead of trying something new. Still no bar drink still no bread sticks. After taking our order we didn't see her again until my sangria showed up at that point the other 3 needed refills and requested the correct drink but still didn't get it. After having been seated over 30 minutes the salad arrived and we were told fresh bread sticks would be our shortly. Shocking that we finished off the first bowl of salad before they showed up .. and then... The food. First off one of the things I appreciate about good service is giving the right food to the right person...didn't happen. But once everyone got their food it was a symphony of I asked for extra sauce and this is really dry the meatballs were on the wrong plate and the 2 big issues. The chicken Alfredo noodles were literally hard. They were baked to the plate from sitting under the warmer so long. And the final ick ..I took a bite of my lasagna and it was literally burnt. I flipped it over because I couldn't believe my taste buds. It was literally blackened sauce noodles cheese everything. The waitress came over she asked how everything was I gestured to the lasagna and she didn't appear to understand that it wasn't supposed to be burnt???? My husband explained to her because I was flabbergasted. She went oh ..Ill go get the manager. The manager came and we sent back both dishes so my daughter and I sat there for 20 minutes until the others were done eating when our orders came back out my daughter's fresh mine half the size and smothered in sauce which I was fine with I just wanted to leave at that point I was so disappointed. The manager was non chalant about the whole thing and it seemed it was more of a bother to her to have the meal corrected. So fox valley mall olive garden gets my first poor review in a very long time
Atmosphere: 4
Food: 1
Service: 2
The Entrees were great. The bread sticks were trash. There was no butter or seasoning on them at all. I think they forget a
Food: 1