Popeyes Louisiana Kitchen

5108 Clarence Dr, Naperville
(630) 922-9897

Recent Reviews

Jeremiah Sauseda

Sketchy employees here

Atmosphere: 1

Food: 3

Service: 2

Daniel aguirre

Do not go to this place. I am a white skinned Hispanic man. I speak English and Spanish and everyone here only speaks Spanish. They said rude stuff about me in Spanish and as I spoke Spanish they did not where to put their faces. Eventually a young man took care of me, all my food was bland and cold. This was the last time I give this location a try because the first time I tried this place, they forgot my sides. They really need a more polite and ready to work staff. The staff here sucks

Atmosphere: 1

Food: 1

Service: 1

Tuck _300

Get the new wings.

Food: 5

Service: 4

Recommended dishes: Spicy Chicken Sandwich, Large Cajun Fries

Carlos Díaz

Get to the right placeWhen I went to buy my food at the last minuteClosing pointAnd they still took care of me

Atmosphere: 5

Food: 5

Service: 5

Samaiyah Clash

Doordashed and my chicken on my sandwich was not only tiny, it was rough and inedible.

Food: 2

Raven Rogers

I came to this location at 7:34pm. There were people inside eating but no one answered the drive thru. So we pull around and try and go inside as there are obviously people working and eating and the doors were locked. Not sure why this place is even open at this point if you can’t get food!

Pauleanne C

I never leave reviews, but I had to this time. I went here recently and ordered chicken and some sides. We were the ONLY customers in the store, and they still managed to get our order wrong.I ended up having to drive all the way back there just to get the sides that they forgot. Now I'm not one to judge people for not speaking english, as I have people in my family as well that struggle with that. However, when I walk up to the counter (literally 5 people there by the way), I explain that I was there earlier and my order had been missing fries. They all side eye me, not saying a single word, and I stand there in silence for 15 seconds. None of them even attempted to speak to me or try to figure out what I needed.People came from the back JUST to stare at me, and it was only when a girl came to the front (seemingly to clock out and leave), she noticed me and only then did someone actually ask me what I needed. It's just a bit ridiculous that there's a whole bunch of staff working there, and yet no one could understand me.Even when I got home, it wasn't worth it. The chicken here was bland and so were the fries and biscuits I drove back for. Tasted like oily cardboard.This was my first time at this particular location, and it will also be my last.

Atmosphere: 1

Food: 1

Service: 1

Imanurse Nichole

Food was fresh and good…

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Red Beans & Rice, Fried Chicken, Spicy Chicken Sandwich

Benjie Hojilla

Do yourself a favor and do not go to this location unless you want your order to be wrong. On several occasions, my orders were incorrect. Unfortunately, some of the staff were not the best at rectifying the issue, but were rather rude.One incident for instance, I ordered chicken and fries, but when I checked my order, they gave me chicken and rice instead. Another incident: I ordered 12 pieces of chicken and found out a few days later that they charged my card for a 12 piece meal.Tonight, I ordered 12 pieces of spicy chicken, but when I got home, I found out that they had given me all regular. My kids only like spicy chicken, so I ended up going back and hoping that they will make it right. It's unfortunate that it didn't happen again.

Atmosphere: 1

Food: 1

Service: 1

Danette Ball

One of my favorite meals at Popeyes is the popcorn shrimp.I'm pretty much afraid to order it anymore without trying a piece first. Sometimes they are so spicy that they're almost inedible, other times they're delicious.They need some consistency in their preparation!

Atmosphere: 4

Food: 3

Service: 5

Wali Ahmed

I ordered the 6 piece ghost pepper wings with a drink at first they gave me completely unsauced dry wings. No one in the restaurant spoke any English so I tried to explain that I ordered ghost pepper wings and she just sat their and eventually said ok went to go remake then and when I opened the box again I got the wrong sauce lazily dumped at the bottom of the box. The sauce also smells off. I ended up contacting support.

Atmosphere: 1

Food: 1

Service: 1

Asim Ahmed

Excellent food. The staff over here is really nice. Whatever you ask for you get it. They don’t mind handing out multiple sauce packets like the other Popeyes location. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cajun Fries, Spicy Chicken Sandwich

Xavier “XL” Lamont

Highly disappointing experience.Tried the new "Ghost Pepper" wings.1st the service was slower than a fat kid walking up a steep incline & then they had the order wrong!They fixed it but what's worse is the food was horrible! It was so bland that I took a covid test, I thought I lost my sense of taste! Also, y'all went hard on the "ghost" in ghost pepper because there's neither flavor or spice!Worst Popeyes experience ever!Jewel wings would have been better!

Atmosphere: 1

Food: 1

Service: 1

Thurman McGinnis

I was very surprised at how clean the tables and seats were. I see so many chain restaurants starting to show lack of cleanliness. The chicken was hot and fresh!

Atmosphere: 5

Food: 5

Service: 5

R P

I'm not much of a chicken person, but Popeyes is dammed

Atmosphere: 5

Food: 5

Service: 5

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