“This is a very nice Starbucks. The employees are professional , the store was clean and the coffee was made just right. However if you mess up a venti, black pike place you have issues ha ha. I was down in Joliet for some training and there aren't too many Starbucks around. I kind of came across this place on a whim. It met my expectations and I would go back if in the area.“
“I tried their vegan chai donut, the regular glazed and the old fashioned chocolate. I loved the glaze and old fashioned chocolate; I think the glazed was my favorite, but definitely recommend trying both! The vegan was a bit dry, but still delicious.“
“I don’t normally post reviews but I had to because of how great the staff here is. I really appreciate this after a long day or work or just because. I normally go to the Dunkin in Joliet or New lenox by Walmart. All the other ones don’t compare at all to the customer service from this dunkin! This will now be my go to dunkin. JC is very kind as well as many others. I hope the management is showing these workers some appreciation because they deserve it.“
“I called the Dunkin’ Donuts on Haven last night to See if they had any DIY decorating donut kits. I know they had done it in the past for Halloween so I thought it would be fun for the kids to make Christmas donuts. I Wanted it to be a present from their elf on the shelf. I talked to an employee named Jesse. He was extremely helpful and went above and beyond. He asked me if I could call him back in a half an hour because he needed to call the manager and ask if he could make one for us. I called him back later and he said that he could make one for us, and that it would be ready in the morning. I went there today with my kids to pick it up and it made their morning! Thank you so much to Jesse and the Dunkin’ Donuts manager for making my kids day today!“
“To the rude lady who walked in around 12:20pm on December 12th yelling “are you guys even open?” knowing very well you only see 3 people in the back trying to take care of a drive thru full of people and online orders…CALM DOWN. Can’t expect for them to drop other orders just to take care of your little 2 $10 gift cards. I hope you see this and are embarrassed. To the employees, you are doing the best you can! Thank you for always being so kind and attentive. I visit this location often and never have any issues!“
“The new Dunkin’ drive thru location paired with the new Gas N’ Wash is really convenient in New Lenox. It’s nice on cold or rainy days when you don’t have even get out of your car to grab your favorite cup of coffee. They even have an express mobile order lane so I can order on my Dunkin app and bypass the ordering board. The crew is so kind and welcoming. The technology they use in this place to get my order fast, fresh, and friendly is really amazing! Just tried some Dunkin Midnight coffee, just enough strength and smoothness to get me through the day, can’t wait to get my daily Iced Coffee and donut when the weather gets warmer. New Lenox runs on Dunkin’!“
“Waited 5 minutes to brew a new pot of de-caff .. no problem,. Don't mind waiting . After I drove off I realized the server must have put 3/4 of a cup of old cold stale coffee and topped it off with fresh brewed coffee. . coffee was nearly warm and tasted stale.“
“Artsy coffee shop in the exurbs with eclectic decor comprising prints, posters, coffee sacks. A large selection of coffee, seasonal drinks, pastries, donuts as well as cutesy knick knacks for sale. Quite a nice place to bring guests. They have a fun, small outdoor side patio with some yard games. Impressive to find such a unique place out here among the fields. Service was fine and coffee came out in a timely manner.“