First time visiting this location. The placewas immaculate, the customer service was great, wait time was minimal, and the food was delicious ?. Will be coming back here anytime I’m in the area. On a side note; Cecii the store manager was very helpful and
Purchased the 16pc family meal after being at the doctor with my daughter only to come home And be missing half of my order even after I asked the employee if everything was in there, called 3x to report my missing food and no answer, now I have an angry kid at home that didn’t get his Mac and cheese and fries to go along with his chicken smh ?♀️3/13/2024
Jessica Marotta
The women they had at the counter was busy but she also seemed rude and it didn't seem like she like her work. But other then at the food was good the place was clean and over all
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Family Feast
Kristen Carr
The manager & her crew are EXCELLENT!!! The biscuits tasted different than other locations, but the service & cleanliness were awesome!!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cajun Fries
Jonny
Chicken is extremely overpriced. Was mostly fat and discolored almost looked bloody. Also paid for fries and they didn’t include them. Canes is way better especially for the
Great food and friendly staff!!! Definitely recommend this
Atmosphere: 5
Food: 5
Service: 5
Claudia Green
I want to commend the young man working the drive up at 5pm in New Lenox, Illinois. He was courteous, friendly and efficient. When he gave me my order he told me to be careful driving home. He's truly an asset to your company.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Signature Chicken
Moe Haq
The food was amazing and the customer service was 10 out of 10. Aries the store manager provided amazing service and went above and beyond. I would highly recommend this Popeyes location!
Everything is ok but you pay too much. I like Popeyes but over 4 dollars for a beverage and 4.50 for tiny sides is way higher than other fast food. Im not at the movies. This is price gouging. Chicken is 2.5 times over other local places but that is special and can be justified.
We went in today to get food after a dance competition and Aries was amazing! I now have a new favorite sauce and the staff was absolutely lovely! 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries, Family Feast
Jay H
Mr Cashier is very nice kind and patient .Separate spicy and non spicy in two boxes.Much much better than Lockport branch
Atmosphere: 5
Food: 4
Service: 5
Nicole W.
I've been to this location several times. The service is always great. I'm never in line more than 2-3 minutes, and my food is always fresh.
I don't really have too much to go on BUT four days ago I used the drive thru and purchased the TRUFF sandwich. Staff was very polite, fast and the sandwich hot and delicious. Today, I walked in to purchase a turkey. The store looked immaculate (I know it's new). The gentleman behind the counter was clear, professional and nice as could be to me and the person that was ahead of me. I hope it all continues and wish this location luck.
Atmosphere: 5
Food: 5
Service: 5
T T
Service was outstanding, and the workers were very patient with my indecisive order, (from ordering one thing at the drive-thru and changing it at the window). Handled it very well and food still came out great. Definitely will be returning in the future.
First time visiting this location. The placewas immaculate, the customer service was great, wait time was minimal, and the food was delicious ?. Will be coming back here anytime I’m in the area. On a side note; Cecii the store manager was very helpful and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Signature Chicken Combo
It's a Popeyes chicken....it is very clean, tho.
Atmosphere: 4
Food: 4
Service: 4
Purchased the 16pc family meal after being at the doctor with my daughter only to come home And be missing half of my order even after I asked the employee if everything was in there, called 3x to report my missing food and no answer, now I have an angry kid at home that didn’t get his Mac and cheese and fries to go along with his chicken smh ?♀️3/13/2024
The women they had at the counter was busy but she also seemed rude and it didn't seem like she like her work. But other then at the food was good the place was clean and over all
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Family Feast
The manager & her crew are EXCELLENT!!! The biscuits tasted different than other locations, but the service & cleanliness were awesome!!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cajun Fries
Chicken is extremely overpriced. Was mostly fat and discolored almost looked bloody. Also paid for fries and they didn’t include them. Canes is way better especially for the
Food: 1
Service: 1
Recommended dishes: 8pc Nuggets Combo, Chicken Wings
Great food and friendly staff!!! Definitely recommend this
Atmosphere: 5
Food: 5
Service: 5
I want to commend the young man working the drive up at 5pm in New Lenox, Illinois. He was courteous, friendly and efficient. When he gave me my order he told me to be careful driving home. He's truly an asset to your company.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Signature Chicken
The food was amazing and the customer service was 10 out of 10. Aries the store manager provided amazing service and went above and beyond. I would highly recommend this Popeyes location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Signature Chicken, Chicken Wings
Everything is ok but you pay too much. I like Popeyes but over 4 dollars for a beverage and 4.50 for tiny sides is way higher than other fast food. Im not at the movies. This is price gouging. Chicken is 2.5 times over other local places but that is special and can be justified.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
We went in today to get food after a dance competition and Aries was amazing! I now have a new favorite sauce and the staff was absolutely lovely! 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries, Family Feast
Mr Cashier is very nice kind and patient .Separate spicy and non spicy in two boxes.Much much better than Lockport branch
Atmosphere: 5
Food: 4
Service: 5
I've been to this location several times. The service is always great. I'm never in line more than 2-3 minutes, and my food is always fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8pc Nuggets Dinner, Chicken Wings
I don't really have too much to go on BUT four days ago I used the drive thru and purchased the TRUFF sandwich. Staff was very polite, fast and the sandwich hot and delicious. Today, I walked in to purchase a turkey. The store looked immaculate (I know it's new). The gentleman behind the counter was clear, professional and nice as could be to me and the person that was ahead of me. I hope it all continues and wish this location luck.
Atmosphere: 5
Food: 5
Service: 5
Service was outstanding, and the workers were very patient with my indecisive order, (from ordering one thing at the drive-thru and changing it at the window). Handled it very well and food still came out great. Definitely will be returning in the future.
Atmosphere: 5
Food: 5
Service: 5