Portillo's New Lenox

2306 E Lincoln Hwy, New Lenox
(815) 485-8301

Recent Reviews

Jeannine Kiedaisch

Had a take out order. Got the wrong regular beef sandwich. Got home. I asked for sweet peppers.It had spicy peppers but I wasn't going back. Looked at my receipt. It said sweet peppers. Oh well mistakes happen.

Atmosphere: 5

Food: 5

Service: 4

Andy Hill

We have to travel no less than 800 miles get here but this place has a special section of our hearts.My wife's brother worked this location for many years prior to his passing.Whenever we visit Chicago, we make sure to have a meal here to honor him.The service is always fantastic.The food... oh dear God, the food... from the Chicago dog to the Italian beef, everything is worth it.The cake shake is dangerous to your waistline but so good.This was our last trip to the area for a while and it literally hurt a little to leave.Highly recommend to anyone who has never experienced this place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Beef Sandwich, Chicago Style Hot Dog Small French Fry, Onion Rings, Chocolate Cake Shake

Gerald Waligorski

Love there Chicago dog, that's the only reason I go there, like the chili cheese dog too, people rave about the beef sandwiches but never had one.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Fries, Chicago Style Hot Dog Small French Fry

Rich

Cold burger and dryed out bun.Did offer to remake, great service. Normally great food.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Burger

Cheri Carter

Food is always great. Love the garden dog and the fact I can dine in and have a blue moon with it!

Atmosphere: 5

Food: 5

Service: 5

John Shapkauski

Absolutely the best Maxwell Street Polish's there ever was.

Atmosphere: 5

Food: 5

Service: 5

ronald slaviero

I am still in the drive thru lane waiting on 3 hot dogs And 1 onion ring its been 25 minutes so far I was told to pull up I will never be back the service sucks !!!

Service: 1

Frank Skrzecz

You'll grow old in this drive thru waiting on sub standard food. Staff up or close for good.

Atmosphere: 1

Food: 1

Service: 1

Marie Kress

Waiting over a half an hour in the drive-thru is completely unacceptable. What is going on in there? Short-staffed? The foods going to cold by the time we even eat it. And for over $60? I’m going to limit my trips here to maybe once per year.

Atmosphere: 2

Food: 2

Service: 1

Roadhog 49

Completely screwed up our order. Wife ordered a salad without chicken, and they put chicken in it. I ordered a Chicago combo bowl and got the beef and no Italian sausage. Unfortunately we didn’t know it until we got home. Wasn’t worth the drive back. Won’t be back.

Food: 1

Service: 1

lori mcelwee

We utilized the drive-thru about 9pm, no line so it all was quick! Great food, chocolate malt was delicious! Employee was friendly at pick up.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Fries, Italian Beef Sandwich

Sleeper Zulu

Love the food here! It's always delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Beef Sandwich

Debbie Wright

Love their fast drive thru. Very

Atmosphere: 5

Food: 5

Service: 5

Lisa G

We enjoy our food here but it always hit or miss. It is never a consistency of good food. As another customer mentioned, they tend to never get your order right. No pickles means don't put pickles on my burger. Directions are sure not followed here. The beef and burgers are their best items and the fries seem to be hit or miss in taste. Please slow down and do better. We use to get really good meals from here.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Burger, Beef

jenna !

they never remember the cheese for my cheese fries ?

Atmosphere: 5

Food: 4

Service: 4

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