Wendy's

2430 E Lincoln Hwy, New Lenox
(815) 462-8975

Recent Reviews

Mike

Just dont come here.Long wait in drive thru, about 5 minutes.Recieved the single cheeseburger after ordering an Asiago chicken sandwich. No receipt after pay.Considering it was a lesser sandwich I went back and said I was given the wrong sandwich. I offered to come inside to alleviate the drive thru line.I returned the hamburger (they probably shouldn't be accepting food returns) and wasn't given an apology or anything complimentary. Iwas given a sandwich. A regular chicken sandwich. Not the Asiago chicken sandwich that costs several dollars more. No bacon, no cheese.Long wait, wrong order twice, no apology for wasting my time, and I paid over 10 dollars for this experience.

Atmosphere: 2

Food: 1

Service: 1

Iris

Ordered a bacon biggie bag. No bacon. Driver cancelled on me twice before someone would deliver.

CARLOS BAKER

Burger was good fries were cold and stale won't be eating at Wendy's any more

Food: 3

Service: 3

Sleeper Zulu

The food here is consistently delicious!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: French Fries

Chance Toy

Don't even bother trying to order here. This place is run by a bunch of clowns who can't even get an online order right. I placed an order and when I got there they had not even made the order yet. I waited for 25 minutes in the lobby for them to make the order.

Atmosphere: 1

Food: 1

Service: 1

John Skerrett

I waited over an hour for a 5$ biggie bag when the place had no one but me in there. the bathroom had pee covering the floors. the guy taking my order was high and I didn’t even get everythig i asked for (it was missing one of my 4 nuggets and my whole fry).

Atmosphere: 1

Food: 1

Service: 1

Daniel Daly

Excellent service and fresh well made food.. much MUCH better than some other horrible wendys I've been to.

Atmosphere: 5

Food: 5

Service: 5

Jessica Gladhill

Marlow was so kind at the drive thru window. He let us know that the sauce was out and asked what substitute we wanted. He also gave us a 10% discount, as well as making sure the food was fresh out of the fryer for us. Very professional and highly applaud the work ethic in this gentleman.

Service: 5

Megan

We visited this location yesterday. When we arrived and started ordering the girl over the speaker asked “Omg are you done yet” while ordering - mind you, we literally ordered 3 junior bacon cheeseburgers, 2 nuggets, and 2 fries. Should have left then, but didn’t. The junior bacon cheeseburgers they gave us had musturd, onions, pickles, and bacon. Absolutely wrong and disgusting. I also have been sick all night since eating here. The workers are terrible and so is the food. I have known this location has been pretty bad for years and came here in a pinch for a rushed meal - never ever again,Update: as of today 2/4/24 I have contacted Wendy’s corporate to look into this location since I am still physically sick since eating here. The rude workers, the wrong food that could care less about making, & the absolute filth they serve needs to be handled.

Atmosphere: 1

Food: 1

Service: 1

Dylan Bethman

My friends chicken sandwich was raw, they had no ice, my fries were green, and their ketchup dispenser didn't work. Also too my friend 20 minutes to get his order. Good time.

Atmosphere: 1

Food: 1

Service: 1

Heather Conway

As soon as I pulled to the speaker the man taking my order was friendly and courteous. He explained there were only two of them working and asked for my patience; I barely waited 5 minutes and there were 2 cars ahead of me. When I got to the window the man (unfortunately I didn’t get his name) was apologetic and very friendly. My food was fresh and delicious and the small wait was worth it. I understand that every place is short handed and wish more people could understand that. These two guys did a wonderful job!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dave's, French Fries

Joe Lentz

It's

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Wendy’S French Fries

Marc Matthews

Overall great experience with my short visit getting something to eat.

Atmosphere: 5

Food: 5

Service: 5

Jim Slyvester

The food is good but its never hot always luke warm. The girl that waited on me never said hi or thank

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Chili

De Gee

Stay away! Ignorant poor quality. Slow.

Atmosphere: 1

Food: 1

Service: 1

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