White Castle

401 E Lincoln Hwy, New Lenox
(815) 463-8014

Recent Reviews

David Rogers

Very poor ,we bought 12 burgers, sack of onion rings, and a shake. Burgers tasted horrible, rings were burnt and broken. They didn't have chocolate, offered vanilla at a discount. NEVER SEEN THE DISCOUNT. We used the drive-thru, the server was a heavy set non-white, not male. I think she was the supervisor, very poor needs to be changed or close this location.

Food: 1

Service: 1

mick johnson

Open till 11 on Sunday. Was there at 9:40 and they told me they were closed??????

Service: 1

Daniel Brown Electric

Very dirty floors, bathroom was disgusting for my daughter

Atmosphere: 1

Food: 4

Service: 3

Recommended dishes: Slider

Aaron Rodriguez

Place closes at 11. Showed up at 10 and they said they were closed. Just plain lazy. Never again

Service: 1

Cynthia Roberts

Food tasted old, fries greasy nasty.

Atmosphere: 3

Food: 2

Service: 3

Ben Baker

When I am in Chicago metro area I have to grab some White Castle hamburgers. I grew up in Chicago and so did my Mom telling me how in the '30s they were on 5 cents. They always make me feel nostalgic. Working until midnight, knowing the White Castle was ALWAYS open back in the day when 24 hour any thing was rare. And they are one of the few things that still taste the same now as they did then.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Slider, The Original Slider

L M

Waited forever in drive-thru behind a car. I went inside after getting impatient and there were four employees working. After standing there a while and no one saying anything, I asked “are u taking orders? “. They said they were finishing some orders up first. There’s 4 of them … while 3 are cooking, 1 can take order. Or at least say , we’ll be with u in a minute. Then the people that were in the car ahead of me came in to see what the deal was . We both left. You shouldn’t have to wait 15 minutes just to place order and then probably another 20-30 for food . It’s not like they was busy . Hate this place

Atmosphere: 1

Service: 1

yoo Smith

I wish i could leave 5 stars this isn't ever open at the right time then they keep changing the time. Bummer i wanted to taste your terrible food!

Atmosphere: 1

Food: 1

Service: 1

Andrew Olson

Horrible service. So damn slow it’s painful.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Slider

Mark Schmidt

This is the Absolute Worst Place to get fast food..I spent 20 minutes in the Drive Through with only 2 cars ahead of me! The Person working appears to be the only person working and is as Slow an employee as I have ever seen. WILL NOT RETURN.

Service: 1

jakiya25

Food was fresh, hot and serve

Atmosphere: 5

Food: 5

Service: 5

A Ficht

Don’t say you’re 24 hours if you close at 2:30am

mick719

This was the worst bag of burgers I have ever gotten from White Castle. Do better.

Atmosphere: 3

Food: 1

Service: 3

Sonoma Dream

such bad service, I am shocked - I.did not even get to the order . Took 25 minutes of waiting and being ignored with a line of cars behind us. The cars up front moved up and there was a giant gap ... for 25 minutes. The woman that was supposed to take the take orders said to wait... so we waited... through the window we watched the woman with the headset gossip with her co worker, while we were trying still to be patient ... so we waited and waited and waited, and So finally we got the point and left ... too bad wasted a bunch of time, we aren't getting that back. Please consider hiring people that do the job!

Atmosphere: 1

Food: 1

Service: 1

Tony Positano

Burgers weren't the freshest I've had. Got a 10 cheesy pack, and almost half didn't have cheese.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Slider

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