DONT BUY TIRES FROM SAMS!!!! They don't talk to the tire manufacturer so the mileage warranty on tires means nothing to them! You have to contact the tire maker yourself! Do yourself a favor and buy from a tire shop. You get what you pay for, the guy told me the mileage warranty means nothing because and I quote "we don't speak to the tire manufacturer we buy wholesale from a secondary dealer" meaning they aren't a authorized dealer. My membership is up in April, time to try costco
Hudson Whittaker
best bang for buck on the
Atmosphere: 1
Food: 5
Service: 3
Porter D.
This is my favorite store for a couple reasons I got my first FNAF book there ( would recommend) The pretzels at the food area taste like they're from heaven as well as the pizza. Just a good store in general
John H.
Definitely not COSTCO... we need a Costco. Standing here at customer service with one associate at the desk. It was like being frozen in time! This would never happen at Costco. They need to start looking the place and drop the attitude. Bloomington needs a Costco!!
Wyatt S.
Sams is ok but the pharmacy and optical departments are just awful. I would advise people not to use either one. It's a clean store and they have a lot of things in stock but customer service is non existent. I go less and less all the time.
J T.
Been going to this store for years and even worked there for a very short time. I've never had a bad experience with staff and it is always kept clean. Otherwise, it is mostly a standard Sam's Club. If you buy in bulk or run a business, it can definitely be a money saver. The only criticism I can regularly encounter is that there are never enough tables for people eating there. The food is good and cheap, so I just tend to get carryout instead.
Eva Kluessendorf
Clean, great prices and selection
Frances Mendoza
My first shopping visit to Sams was mostly great. I found a lot of great products and will definitely be back. My only issue is some of the people giving out samples were rude, other than that it’s been a great experience.
Mckenzie B.
Why is there no gas attendant on site? And why are the pumps that do not work not blocked off what so ever? Also the gas pumps continuously decline your membership card making it so time consuming to even get gas.
Ric W.
The team working the tire department last weekend really took great care of me, had an emergency with no spare and they got me right in and had me back on the road in less than 2 hours. Really nice crew and they did an awesome job!
Gerald the manager in the tire center has been extremely helpful! My daughters car had to be towed in due to a flat (she goes to ISU) He is one above and beyond making recommendations with me hours away for a new set of tires and continued help after the fact I highly recommend the tire Center and greatly appreciate the amazing customer service that Gerald has provided!
Nancy Hoover
Consistently good product at great prices! Love Members Mark
Lacinda Larrison
We had a tired replace due to picking up a piece of metal. The whole experience was wonderful. The staff was very helpful and friendly. At the end we noticed the spare tire wasn’t out back under the care (which we didn’t mind at all). A worker (maybe the manager) of the tire center noticed us putting it on and immediately ran out to help us. He apologized profusely and got our spare back in place for us. Although we weren’t upset at all it was nice to see someone take responsibility and own up to an overlooked aspect of our visit! This really meant a lot to us and stood out!
Kathy Spray Pelhank
Curbside pickup is very easy and the app is very user-friendly. Will definitely use again!
Pam R.
The optical department at this Sam's Club is Out Of This World Amazing starting with making an appointment on the phone or just asking them a general question, to being seen and getting the eye exam. Everyone was gracious and they all followed to the letter Covid Protocol. I highly recommend them. Sam's Club Optical in Normal, Illinois is my only place to take care of my eyes.
DONT BUY TIRES FROM SAMS!!!! They don't talk to the tire manufacturer so the mileage warranty on tires means nothing to them! You have to contact the tire maker yourself! Do yourself a favor and buy from a tire shop. You get what you pay for, the guy told me the mileage warranty means nothing because and I quote "we don't speak to the tire manufacturer we buy wholesale from a secondary dealer" meaning they aren't a authorized dealer. My membership is up in April, time to try costco
best bang for buck on the
Atmosphere: 1
Food: 5
Service: 3
This is my favorite store for a couple reasons I got my first FNAF book there ( would recommend) The pretzels at the food area taste like they're from heaven as well as the pizza. Just a good store in general
Definitely not COSTCO... we need a Costco. Standing here at customer service with one associate at the desk. It was like being frozen in time! This would never happen at Costco. They need to start looking the place and drop the attitude. Bloomington needs a Costco!!
Sams is ok but the pharmacy and optical departments are just awful. I would advise people not to use either one. It's a clean store and they have a lot of things in stock but customer service is non existent. I go less and less all the time.
Been going to this store for years and even worked there for a very short time. I've never had a bad experience with staff and it is always kept clean. Otherwise, it is mostly a standard Sam's Club. If you buy in bulk or run a business, it can definitely be a money saver. The only criticism I can regularly encounter is that there are never enough tables for people eating there. The food is good and cheap, so I just tend to get carryout instead.
Clean, great prices and selection
My first shopping visit to Sams was mostly great. I found a lot of great products and will definitely be back. My only issue is some of the people giving out samples were rude, other than that it’s been a great experience.
Why is there no gas attendant on site? And why are the pumps that do not work not blocked off what so ever? Also the gas pumps continuously decline your membership card making it so time consuming to even get gas.
The team working the tire department last weekend really took great care of me, had an emergency with no spare and they got me right in and had me back on the road in less than 2 hours. Really nice crew and they did an awesome job!
Restaurantji Recommends
Gerald the manager in the tire center has been extremely helpful! My daughters car had to be towed in due to a flat (she goes to ISU) He is one above and beyond making recommendations with me hours away for a new set of tires and continued help after the fact I highly recommend the tire Center and greatly appreciate the amazing customer service that Gerald has provided!
Consistently good product at great prices! Love Members Mark
We had a tired replace due to picking up a piece of metal. The whole experience was wonderful. The staff was very helpful and friendly. At the end we noticed the spare tire wasn’t out back under the care (which we didn’t mind at all). A worker (maybe the manager) of the tire center noticed us putting it on and immediately ran out to help us. He apologized profusely and got our spare back in place for us. Although we weren’t upset at all it was nice to see someone take responsibility and own up to an overlooked aspect of our visit! This really meant a lot to us and stood out!
Curbside pickup is very easy and the app is very user-friendly. Will definitely use again!
The optical department at this Sam's Club is Out Of This World Amazing starting with making an appointment on the phone or just asking them a general question, to being seen and getting the eye exam. Everyone was gracious and they all followed to the letter Covid Protocol. I highly recommend them. Sam's Club Optical in Normal, Illinois is my only place to take care of my eyes.