Jack's Place Restaurant & Bar

2643 IL-178, North Utica
(815) 681-7625

Recent Reviews

Lauren Cieslinski (EcoMamaof2)

Ashanti was so kind and chatted with me! Coming up alone, with kids, is overwhelming and Ashanti made it easy going for me. I could have chatted longer! You've got a great person working for you and I hope you know that! Thanks Ashanti!

Atmosphere: 4

Food: 4

Service: 5

Becky Sawyer

Excellent

Atmosphere: 5

Food: 4

Service: 5

Hailey Banas

Awful food got steak sandwich rare they said it comes that way unless you asked for them to cook it lol bunch of little kids working clueless to help anyone and the front desk guy has awful customer service skills pools are not comfortable temp. Overpriced place not worth it. No cribs only pack and plays. Water is not hot in showers, pillows had no pillow cases. They wanted $75 more for 4 scoop of ice cream and to get into the water park half hour early everyday… water slides are only open at night… needs new owners, the last weren’t even this bad. Our shoes were stolen from the pool.

Atmosphere: 1

Food: 1

Service: 1

Michael Czech

Unfortunately I made reservations for Easter Sunday brunch 2024. Paid my $20 table deposit . I have been trying to contact them for 2 weeks. I need to change the number of people in my party. I cannot edit on line .Not a good startUPDATE: They did answer me. They are aware of my change in my reservation.All was a misunderstanding.HAPPY EASTER

Service: 1

Selena Biggs

We had ashanti as a sever and she was absolutely excellent! Would definitely come again and recommend!Parking: NA

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries

Rob Collaro

Lilly was great!!! She was attentive and very friendly!

Atmosphere: 5

Food: 5

Service: 5

Laura Stirn

Food and atmosphere were just okay, nothing was really great or spectacular.

Atmosphere: 3

Food: 3

Service: 3

Matt Drufke

We had an amazing server who had a nonstop motor as she never seemed to stop running from table to table to table to make sure everything was happy. The staff was friendly and the pizza was tasty.

Atmosphere: 5

Food: 5

Service: 5

Carmen Umberger

Great place to eat . Quick and fast and

Atmosphere: 5

Food: 5

Service: 5

Elisabet Rodriguez

Our server Lelly was awesome and food was greatKid-friendliness: Great kids options

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bruschetta Chicken, Grilled Salmon, Fries

Andrew Thompson

The menu was very small because of something. The burgers did not have a price.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Cheese Curds, Fries

jolly2284

Food was excellent. Can't rave enough about the service we received from Lilly. I tried to get a refill for my son and had forgotten he had milk. And I had asked for a refill of apple juice. Lily took the time and made sure and got the right refill and saved me a lot of stress. She's fantastic!

Atmosphere: 5

Food: 4

Service: 5

Kathy Slattery

Great for kids!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries

Megan Sutfin

The special, chicken fricasse was delicious!

Atmosphere: 4

Food: 5

Service: 5

Missy Osia

Our waitress, Lilly, was very busy and was still attentive and professional throughout our dinner. Delicious dinner for our last evening at the resort.

Atmosphere: 4

Food: 5

Service: 5

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Jack's Place Restaurant & Bar

2643 IL-178, North Utica, IL 61373
(815) 681-7625