Great food and ice cream. But they locked their doors at 9:15 even though they day that they are open until 9:30pm and there are people in line.
Atmosphere: 3
Food: 5
Service: 2
N A
We ordered from this location on DoorDash and when we opened the gravy it was moldy.
Sandy Silverman
Only chocolate on the night I was there? Said they had Reeses Pieces but got cups so a tired franchise but still a rare treat
Atmosphere: 4
Food: 4
Service: 4
Denish Patel
Very bad customer service and rude
Atmosphere: 3
Food: 3
Service: 1
Jeremy Feiger
Good food but they forgot the toast in our chicken finger baskets and the cheese curds basket was barely filled.
Atmosphere: 4
Food: 5
Service: 2
Scott Tzinberg
We love having a DQ in our home town. Always a positive experience and the ice cream never disappoints. Thanks to the owner for her commitment to making this the best dessert spot (year round) in Northbrook.
Atmosphere: 5
Food: 5
Service: 5
Chris K
Always Closed during business hours.Place has gone down a steep hill.Response to the owners reply below...You have a family emergency but you have time to respond to reviews within minutes?I do own a business and we have employees capable of running the operation with or without me.
Atmosphere: 1
Food: 1
Service: 1
Kenneth Ekonoml
If I could give this location zero Stars it would get zero Stars I waited 15 minutes in line order so slow I'm not coming here again I didn't even order my order I walked out
Due to religious restrictions, halal food only, I did not taste anything else other than ice cream. The chocolate coated cone ice cream was good. Also, tried the one with peanuts and it tasted good as well. Seating capacity was good; needed cleaning.
Atmosphere: 3
Food: 3
Service: 5
James Sivis
Made a phone order and was told it would be ready in ten minutes. When I arrived, even though there were no other food customers, they hadn't even started. And only started after I paid. Should have told me upfront.
Service: 2
Myra Ruiz
Food is either over cooked or not fully cooked. Mainly go for the Blizzards. The employee's are all teenagers unsupervised, no management around and careless with customers and service. If leadership was present you can't tell. Always a line and when you see what others have ordered, it makes no sense what the long wait was for.
The new ownership is terrible. Service is non-existent. It takes much too long to place and get an order. The workers are seemingly high schoolers, so I don't blame them. The owners need to staff this location better. I won't be coming back until they do.
Eric Fine
Crowded, loud and fun. DQ early on a Saturday night. Delicious!
Great food and ice cream. But they locked their doors at 9:15 even though they day that they are open until 9:30pm and there are people in line.
Atmosphere: 3
Food: 5
Service: 2
We ordered from this location on DoorDash and when we opened the gravy it was moldy.
Only chocolate on the night I was there? Said they had Reeses Pieces but got cups so a tired franchise but still a rare treat
Atmosphere: 4
Food: 4
Service: 4
Very bad customer service and rude
Atmosphere: 3
Food: 3
Service: 1
Good food but they forgot the toast in our chicken finger baskets and the cheese curds basket was barely filled.
Atmosphere: 4
Food: 5
Service: 2
We love having a DQ in our home town. Always a positive experience and the ice cream never disappoints. Thanks to the owner for her commitment to making this the best dessert spot (year round) in Northbrook.
Atmosphere: 5
Food: 5
Service: 5
Always Closed during business hours.Place has gone down a steep hill.Response to the owners reply below...You have a family emergency but you have time to respond to reviews within minutes?I do own a business and we have employees capable of running the operation with or without me.
Atmosphere: 1
Food: 1
Service: 1
If I could give this location zero Stars it would get zero Stars I waited 15 minutes in line order so slow I'm not coming here again I didn't even order my order I walked out
Always great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Cheeseburger
The workers here are so nice!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Due to religious restrictions, halal food only, I did not taste anything else other than ice cream. The chocolate coated cone ice cream was good. Also, tried the one with peanuts and it tasted good as well. Seating capacity was good; needed cleaning.
Atmosphere: 3
Food: 3
Service: 5
Made a phone order and was told it would be ready in ten minutes. When I arrived, even though there were no other food customers, they hadn't even started. And only started after I paid. Should have told me upfront.
Service: 2
Food is either over cooked or not fully cooked. Mainly go for the Blizzards. The employee's are all teenagers unsupervised, no management around and careless with customers and service. If leadership was present you can't tell. Always a line and when you see what others have ordered, it makes no sense what the long wait was for.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Turtle Pecan Cluster Blizzard Treat
The new ownership is terrible. Service is non-existent. It takes much too long to place and get an order. The workers are seemingly high schoolers, so I don't blame them. The owners need to staff this location better. I won't be coming back until they do.
Crowded, loud and fun. DQ early on a Saturday night. Delicious!
Atmosphere: 5
Food: 5
Service: 5