The Cheesecake Factory

2020 Spring Rd, Oak Brook
(630) 573-1800

Recent Reviews

Jonathan Caldas

Excellent food , nothing better than this restaurant, good prices ,good food , and customer care excellent!!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shrimp and Chicken Gumbo, Steak

Israel Torres

Too crowded, short staff kind slow service.

Atmosphere: 2

Food: 4

Service: 3

Rose Nwakamma

I came into the restaurant and saw there would be a wait. I was okay with that. However, the hostess was not a pleasant. Her attitude was rude for a greeter. She was not welcoming. When the lady before me stepped away, the hostess continued working and without looking up mumbled in an abrupt tone, "Can I help you?" I waited for her to finish whatever she was doing before responding so that she could look up and see who she was speaking to. I asked how long was the wait. She again answered abruptly with a stare. I tell her I'm okay with that. She then abruptly says, "Your name?" I yell her my name and she mumbles something with her head down. I respond,"I sorry. What did you say?" She then looks at me again with that staring gaze and repeats herself saying each word as if she is spelling it. I say okay and step to the side. I had my children with me and saw the manager was busy due to the crowd, so I did not bother telling him anything. We left without eating. I had my name removed from the wait list.

Service: 1

Robbinn Camper-Robinson

We always have great service here, and food never disappoints.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Calamari, Shrimp Scampi Pasta, Banana Cream Pie, Fresh Strawberry Cheesecake, Rolls, Variety of Cheesecake Options, Mashed Potatoes, Steak

Panzani C

Delicious cheesecakes :)Some too sweet.

Atmosphere: 5

Food: 4

Service: 3

Nogo Burghi

Came in early. Food tasted weird. Appetizers came out extremely fast but were cold, Always have eaten at that location, don't know what's the issue is.

joe k

Food is getting worse here. Lunch style cajun salmon was terrible. Plate looked like a microwaved dish. Nothing had flavor. Sisters pasta was super salty on the other hand. None of our meals were close to good. Not sure if it’s a new chef but i think I’m done w cheesecake. At least desserts are still consistent. Service was ok. Had to ask few times for bread and drinks.

Atmosphere: 5

Food: 2

Service: 3

Sarah B

Loved our server. I wish I got her name. Will be going back just for her.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Fresh Strawberry Cheesecake

manohar hunt

The cheesecakes are absolutely delicious, even though they are slightly expensive but they are also very filling and a treat for taste buds so must visit for cheesecake lovers!!

Atmosphere: 4

Food: 5

Service: 5

Nik Yarovyy

thank you to our waitress alex for such a amazing service, the food was amazing and we had a very good time in the restaurant as well

Atmosphere: 5

Food: 5

Service: 5

Katie Smith

Our experience today was awesome!! We had a large party today and were seated in about 10 min with no reservation. Our server was incredible! He was on top of everything. The food was pretty good and was served quickly.Parking: There literally were no spots to park when we got there. We had to park in the garage a ways from the building.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Variety of Cheesecake Options

Jax Pina

The guy at the cheesecake counter wasn't friendly

Paul Titterington

my friends love this place! They would drag me there all the time! Now I go by myself!! it is a great place

Atmosphere: 5

Food: 5

Service: 5

Dianna Glenn

Red Velvet cheese cake super sweet. I unload next door. I really wish I could order about 9:30am and pick it up no later than 10 am due to the mall not liking a semi parked close by.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak

Kathe Gonzalez

Birthday dinner, party of six adults. The reception area was seriously packed. Thankfully we had a reservation and didn’t wait long. The banana cheesecake was amazing and I did enjoy my cocktail, but I didn’t like the crispy pineapple chicken and shrimp. The taste was ok but the texture of the sauce was really off putting. It was way too thick and congealed. I barely ate any. On the bright side the portions are huge! If I go back I’d probably just have a drink and dessert.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Banana Cream Pie, Variety of Cheesecake Options

Load More