Placed a walk in mobile order for my iced coffee arrived the doors are locked. Walked over to drive thru window employees inside walked by the window saw me standing outside. Only for one them to open the window to say they are closed. Well how am I supposed to know when you don’t have a sign on the doors advising you are closed. Also it’s 7:15am and you closed so she made my order and came back to the window. Like it’s dangerous standing in a drive thru when you have cars backing up and I’m standing there waiting on a mobile order. Please do better write sign to make customers aware that you are closed for whatever reason. Especially those of us who use mobile app to place our orders?
JOSE Lopez
New staff, very friendly and
Atmosphere: 4
Food: 5
Service: 5
Scott Mcmillan
When I walked in the music that they were playing was so loud I thought I walked into a nightclub by mistake. The young lady who waited on me was eating and talking to me so I obviously had a hard time understanding her as the music was blasting. Showing a total lack of discipline and professionalism I can honestly say that I would not recommend this dunkin donuts to anyone. The countertops where I sat to eat were greasy and there was doubt crumbs on the floor. Conclusion: fire your manager
Atmosphere: 1
Food: 2
Service: 1
Marisol Tzintzun
They gave me half of my matcha ?? I realized until I got home very bad
Service: 1
Tyrone G.
Great food, it's always something great at Dunkin.
Picked up a chai latte and some snacks for the family. My drive through experience was quick and our order was on point. This place has an OG DD vibe. I can’t speak to the interior, I didn’t have the chance to check it out but I did see customers entering by foot.
Atmosphere: 5
Food: 5
Service: 5
Saul Roaro
I asked for a caramel latte ice and it tasted like just regular coffee and my bagel has barely any cream get your sh!! Together I’m paying for it . It’s not
Atmosphere: 1
Food: 1
Service: 1
Katherine Narvaez
Great service when they want it to be. Having to go inside after going to drive food for burnt food it's not ok.
Very rude staff, had to repeat my order several times only for her to still get it wrong ?♀️ When I handed the girl my drink back she rolled her eyes. Nasty and ghetto location.
Atmosphere: 1
Food: 5
Service: 1
K LC
This a.m I asked for a medium decaf, gave me regular. I am ill.
Atmosphere: 1
Food: 1
Service: 1
Oscar Diaz
This place is horrible! The speaker at the drive through is faulty, you literally have to put your ear on it to hear them. It’s always the stupidity when making my order, they will tell me my order something completely different, always. When I go to pay, my drink isn’t made correctly or they will say I didn’t ask for it. This is my last time going there.
Atmosphere: 1
Food: 1
Service: 1
Pisces 310
Went through drive thru and ordered large iced latte with pumpkin swirl, two glaze donuts and a pumpkin donut. The young lady taking orders is playing on her phone and getting the orders wrong. The drink was correct but received two plain donuts instead of glaze. To the young lady taking orders please do better and put your cell phone away when taking orders.
Atmosphere: 3
Food: 1
Service: 1
Elizabeth Moran
Usually their workers are nice, patient, & efficient. however, recently someone who has been taking orders at drive thru (in the morning) is rude & impatient & doesn’t know how to talk to people correctly. I come here often but it’s been few times where I receive poor customer service from the same workers.
Placed a walk in mobile order for my iced coffee arrived the doors are locked. Walked over to drive thru window employees inside walked by the window saw me standing outside. Only for one them to open the window to say they are closed. Well how am I supposed to know when you don’t have a sign on the doors advising you are closed. Also it’s 7:15am and you closed so she made my order and came back to the window. Like it’s dangerous standing in a drive thru when you have cars backing up and I’m standing there waiting on a mobile order. Please do better write sign to make customers aware that you are closed for whatever reason. Especially those of us who use mobile app to place our orders?
New staff, very friendly and
Atmosphere: 4
Food: 5
Service: 5
When I walked in the music that they were playing was so loud I thought I walked into a nightclub by mistake. The young lady who waited on me was eating and talking to me so I obviously had a hard time understanding her as the music was blasting. Showing a total lack of discipline and professionalism I can honestly say that I would not recommend this dunkin donuts to anyone. The countertops where I sat to eat were greasy and there was doubt crumbs on the floor. Conclusion: fire your manager
Atmosphere: 1
Food: 2
Service: 1
They gave me half of my matcha ?? I realized until I got home very bad
Service: 1
Great food, it's always something great at Dunkin.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Iced Latte, Banana Split, Strawberry, Donuts
Picked up a chai latte and some snacks for the family. My drive through experience was quick and our order was on point. This place has an OG DD vibe. I can’t speak to the interior, I didn’t have the chance to check it out but I did see customers entering by foot.
Atmosphere: 5
Food: 5
Service: 5
I asked for a caramel latte ice and it tasted like just regular coffee and my bagel has barely any cream get your sh!! Together I’m paying for it . It’s not
Atmosphere: 1
Food: 1
Service: 1
Great service when they want it to be. Having to go inside after going to drive food for burnt food it's not ok.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Iced Latte, Hazelnut Iced Coffee
Great customer service, and polite, meaning not talking to other workers while taking the orders.
Atmosphere: 5
Food: 5
Service: 5
Donuts never seem to be fresh, Coffee always good
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Very rude staff, had to repeat my order several times only for her to still get it wrong ?♀️ When I handed the girl my drink back she rolled her eyes. Nasty and ghetto location.
Atmosphere: 1
Food: 5
Service: 1
This a.m I asked for a medium decaf, gave me regular. I am ill.
Atmosphere: 1
Food: 1
Service: 1
This place is horrible! The speaker at the drive through is faulty, you literally have to put your ear on it to hear them. It’s always the stupidity when making my order, they will tell me my order something completely different, always. When I go to pay, my drink isn’t made correctly or they will say I didn’t ask for it. This is my last time going there.
Atmosphere: 1
Food: 1
Service: 1
Went through drive thru and ordered large iced latte with pumpkin swirl, two glaze donuts and a pumpkin donut. The young lady taking orders is playing on her phone and getting the orders wrong. The drink was correct but received two plain donuts instead of glaze. To the young lady taking orders please do better and put your cell phone away when taking orders.
Atmosphere: 3
Food: 1
Service: 1
Usually their workers are nice, patient, & efficient. however, recently someone who has been taking orders at drive thru (in the morning) is rude & impatient & doesn’t know how to talk to people correctly. I come here often but it’s been few times where I receive poor customer service from the same workers.
Service: 1
Recommended dishes: Hash Browns