Service here has been getting worse and worse the person who brought my food out was wiping their nose on their forearm on top of it taking 20 minutes for my single meal.
Atmosphere: 1
Food: 3
Service: 1
TheWrekoning
Chicken strips are wack! Nothing like what they used to be or like the picture shows.
Atmosphere: 3
Food: 1
Service: 3
KaiL
Wait times are ridiculous
Atmosphere: 1
Food: 4
Service: 1
Bryan Thibodeau
Great lunch out with my lady.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mozzarella Sticks, Burger, Tots
Pulled up and placed an order for 2 sodas. Was immediately told "we're short-handed" never gave me any options, never brought my drinks out, and never responded to pushing the button again. If you don't want to work and don't want to have a place to work this is how you do it.
Atmosphere: 1
Food: 1
Service: 1
Matthew Mayou
TL;DR: There are not enough workers at this store, and it drastically affects the service.Pay your workers enough that they want to come in! I have spent 20 minutes in the Sonic drive thru over the past 2 days, and I haven't gotten any food in all that time. The first day I waited 5 minutes to see the line move once before I got tired of waiting. No big deal, every store has busy days. But after spending about 15 minutes in line today, I realized that the owner of this franchise has no interest in paying their employees a fair wage, and thusly only the desperate will work here.I know the food is good, but if the workers weren't stressed out of their minds for being understaffed and underpaid, perhaps I could have actually enjoyed some of it.
Atmosphere: 3
Food: 5
Service: 1
Jonan Banta
I keep trying to go back there and get food every few months and every time I never go. Either I order and it never arrives or they don't even take the other as is the last 3 times. Just tried to order and sat there and sat there and saw other people who had ordered getting their food so I was hopeful...but nothing. No response to the blinking button. So I thought, "maybe this one is broken, I'll pull into the spot where they just got their food" but no, sat there and sat there with the light blinking and I watched another person drive up, try to order, same thing, and they drove off, so I did as well.
Atmosphere: 1
Food: 1
Service: 1
E Kramer
The order screens were not working. But the com system worked.
Atmosphere: 4
Food: 4
Service: 4
No angel
I only had a cherry limeade which was very good but the rest of the family had food cheesy tots, mozzarella sticks garlic burger and cheeseburger which they found enjoyable. This was very late night and we were happy to get food as another place wouldn't serve us even though they had 20 minutes to closing. ( Freddie's) We went to the drive up so can't really rate atmosphere.
The food is decent, drinks are good. Service can be kinda hit or miss and seems like they are often understaffed, but my last few experiences were good. They desperately need to powerwash the sidewalks and seating outside, it's all sticky and dirty. And fix a bunch of the broken stalls, seems most are out of order.
Drive thru was relatively quick. Tots were crispy and the burger was good.
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Toi Dragon
We visited and the poor teen female employee was working all alone cooking, taking orders, and delivering food. Definitely worth the wait. We love our OFallon IL Sonic! Please hire more if
Atmosphere: 5
Food: 4
Service: 4
robert walker
Best tasting cheeseburgers around here, and I definitely will be back soon, and also wanting to try the footlong chili cheese dog! Looks
Service here has been getting worse and worse the person who brought my food out was wiping their nose on their forearm on top of it taking 20 minutes for my single meal.
Atmosphere: 1
Food: 3
Service: 1
Chicken strips are wack! Nothing like what they used to be or like the picture shows.
Atmosphere: 3
Food: 1
Service: 3
Wait times are ridiculous
Atmosphere: 1
Food: 4
Service: 1
Great lunch out with my lady.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mozzarella Sticks, Burger, Tots
Great service and food thanks!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Chili Cheese Tots, Burger, Tots, Cheese Curds, Chicken Strip Dinner, Fries
Pulled up and placed an order for 2 sodas. Was immediately told "we're short-handed" never gave me any options, never brought my drinks out, and never responded to pushing the button again. If you don't want to work and don't want to have a place to work this is how you do it.
Atmosphere: 1
Food: 1
Service: 1
TL;DR: There are not enough workers at this store, and it drastically affects the service.Pay your workers enough that they want to come in! I have spent 20 minutes in the Sonic drive thru over the past 2 days, and I haven't gotten any food in all that time. The first day I waited 5 minutes to see the line move once before I got tired of waiting. No big deal, every store has busy days. But after spending about 15 minutes in line today, I realized that the owner of this franchise has no interest in paying their employees a fair wage, and thusly only the desperate will work here.I know the food is good, but if the workers weren't stressed out of their minds for being understaffed and underpaid, perhaps I could have actually enjoyed some of it.
Atmosphere: 3
Food: 5
Service: 1
I keep trying to go back there and get food every few months and every time I never go. Either I order and it never arrives or they don't even take the other as is the last 3 times. Just tried to order and sat there and sat there and saw other people who had ordered getting their food so I was hopeful...but nothing. No response to the blinking button. So I thought, "maybe this one is broken, I'll pull into the spot where they just got their food" but no, sat there and sat there with the light blinking and I watched another person drive up, try to order, same thing, and they drove off, so I did as well.
Atmosphere: 1
Food: 1
Service: 1
The order screens were not working. But the com system worked.
Atmosphere: 4
Food: 4
Service: 4
I only had a cherry limeade which was very good but the rest of the family had food cheesy tots, mozzarella sticks garlic burger and cheeseburger which they found enjoyable. This was very late night and we were happy to get food as another place wouldn't serve us even though they had 20 minutes to closing. ( Freddie's) We went to the drive up so can't really rate atmosphere.
Food: 4
Service: 5
Recommended dishes: Cheeseburger, Tots
Restaurantji Recommends
The food is decent, drinks are good. Service can be kinda hit or miss and seems like they are often understaffed, but my last few experiences were good. They desperately need to powerwash the sidewalks and seating outside, it's all sticky and dirty. And fix a bunch of the broken stalls, seems most are out of order.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Tots, Chicken Strip Dinner
Drive thru was relatively quick. Tots were crispy and the burger was good.
Food: 5
Service: 5
Recommended dishes: Cheeseburger
We visited and the poor teen female employee was working all alone cooking, taking orders, and delivering food. Definitely worth the wait. We love our OFallon IL Sonic! Please hire more if
Atmosphere: 5
Food: 4
Service: 4
Best tasting cheeseburgers around here, and I definitely will be back soon, and also wanting to try the footlong chili cheese dog! Looks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Staff are really
Atmosphere: 5
Food: 5
Service: 5