Chipotle Mexican Grill

2432 US-34, Oswego
(630) 554-3508

Recent Reviews

Jean J

Delicious food! I wish that the chicken and steak, wasn't spicy!

Atmosphere: 4

Food: 5

Service: 5

arielle cook

These people have deleted my review three times. I found a LADYBUG in my chipotle bowl and the workers were not apologetic , they just asked me if I wanted another bowl. I will come back here every week to make sure my review is still here!!

Geart Bakker

The food was excellent value for the money. Whether you get a burrito or bowl, by the time you finish ordering your food you'll have a quantity of it enough to feed even the heartiest of appetites.From personal experience in the past as well as observing while here all food is handled properly and delivered with a flourish.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Burrito Bowl with Chips

Carisma Schoen

You get what you expect for the most part getting from Chipotle. My mom wanted it and we went to this place and it was very sad and disappointing. It wasn't that busy either so I don't know why they had so many dirty tables. The guy that put together the food was nice but he threw so much salsa that it was too much to eat (my mom is Hispanic too) and the guacamole and lettuce made a big mess on the bowls before we sat down. Her carne asada was so tough and very cold she could barely eat it. Food that is supposed to be hot has to be served at above 140 degrees Fahrenheit. The meat certainly was not. Food that is kept between 40-140 degrees is in the temperature danger zone and is at risk of causing bacteria including Salmonella.Btw the chips were also stale and tasted weird compared to other Chipotle places I've eaten at.

Atmosphere: 2

Food: 2

Service: 3

Recommended dishes: Chicken Burrito Bowl with Chips

John D.

I ordered from this place on DoorDash and they barely put any steak in the bowl. But they put lots of cheese. Always getting ripped off at chipotle restaurants unless you go in person. Totally unacceptable. This needs to change immediately and will be starting investigations at every chipotle restaurant in the area

Rob Roberson

I'm not sure what has changed, but this location has definitely improved to a five star for me.

Atmosphere: 5

Food: 5

Service: 5

SARDOR NASIROV

My stomach really hurts after I eat at this place. Something definitely wrong with the food.

Food: 1

Nia Wiley

Worst place ever don’t even waste your money. Food is literally ice cold. I ordered a steak burrito and paid 17$ just for it taste like something out of a gas station. Then I politely went back in and ask for them to remake my food and the manger I guess had an attitude. And the streak was still cold. And it’s not the most sanitary. Seriously don’t waste your time or money.

Atmosphere: 1

Food: 1

Service: 1

Timothy Marks

I ordered a salad and got 10 spinach leaves. I also paid for extra barbocoa and it was all fat with a huge artery or something. Worst Chipotle ever and terrible management for allowing this kind of food to be served. Absolutely disgusted by my food tonight.

Atmosphere: 2

Food: 1

Service: 1

Chris Nevin

I haven’t been to a chipotle in over a year. I remember why now! I went here on a Saturday around 1:30-2:30. Line was kinda long nothing crazy. Garbage on a table while waiting in line and still there after I got my food. Gentleman in front of me brought back his burrito due to lack of meat. He ordered double meat again in line. The employee still gave him one serving size when he asked for double. I ordered the carne asada. They were waiting for more of that was cooking my rice and beans sat out on the cold food prep line while waiting for more carne. Once I got my food it was all so cold and portion size was very very small for a 20$ burrito. Went grab my drink, no ice in the ice machine no forks anywhere to be found. A table of so younger kids next to me. Every single one of them were complaining about the size of their food and how messy it was prepared. 3 taco meal with rice all over. I haven’t been to a chipotle in well over a year. First time back and hearing nothing but negative feedback is very upsetting when this use to be my go to place for a fast affordable meal. Luckily we now have 2 dos bros within 2-3 miles of this chipotle. Lastly went to the garbage to toss my bag out. Completely overflowing with garbage. Unacceptable for such an expensive place to eat at 16-20$ for 1 meal and can’t find the time to clean tables, empty garbage or fill ice machine with ice no forks to eat bowl with. Asking for all of these items waiting that should be readily available while my food is getting cold. Highly disappointed!

Atmosphere: 1

Food: 1

Service: 1

Ashley Maas

First off the place was messy you had contamination of Ingredients in other ingredients. I got an attitude because I asked them to replace the sour cream which had their spicy hot sauce mixed which I am allergic too I was given an attitude from the kid behind the counter. Well excuse me there shouldn't be any hot sauce mixed in the sour cream or any of the other ingredients. It's Osha Law I worked in a food restaurant actually it was Chipotle. This will be the last time I come to eat at this location!

Atmosphere: 1

Food: 1

Service: 1

Christy L.

i've been to almost every chipotle in the area. something about this one really gave me a negative vibe. i've worked in food service a lot in my life and understand the stress. but man, the girl who took my order today was just about the most unfriendly and miserable looking girl i have ever seen working at a food chain. someone should really see if she is okay.

James S.

The past 4 meals I have ordered they have screwed up. From adding things to my bowls that I did not ask for to swapping orders and me catching the mistake. I had to have them remake a meal 2 times because they assumed something before asking. And do not listen Don't know where the problem is here and I've never left a review. I hate complaining but this place is not cheap and the service needs some major improvement

Josh L.

Food is horrible for what they charge, absolutely unacceptable and will not be returning. Better options available both in food quality and service.

Wesley Arnold

Always delivers fresh and quality food. Love that they have brown rice and sometimes cauliflower rice.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Burrito Bowl with Chips

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