If we could give 0 stars we would. The sausage was horrid and the crust was way too thick. Even the cheese wasn't good. Giordanos is far better and sausage fresher. We love pizza and couldn't even finish it.
Lisette J.
We are a brand loyal family and we've been ordering pizza from Lou Malnati's Pizza for over 15 years, the quality is amazing always, staff is always helpful and friendly. This is a take out location, but all around we have always had great service from LMP
John Lord
Always amazing. Food is second to
Atmosphere: 5
Food: 5
Service: 5
Cristi Leibold
I'm a delivery driver for door dash this is the worst place ever to pick up from will never pick up from this location again!!
Atmosphere: 1
Food: 1
Service: 1
cory carroll
Decent pizza, but they literally NEVER have it ready on time. On average, i was waiting 20 min over the pickup time to get my pizza. No apologies or explanation ever. Ive since stopped coming after about 5 times of that.
Atmosphere: 1
Food: 3
Service: 1
Jennifer Magnone
I ordered a large deep dish sausage pieces pizza. I requested that it be lightly cooked. When I picked up my pizza, it was cooked to perfection. When I got home, my pizza was absolutely delicious!! It was so delicious that I had it for breakfast!! The service was fantastic as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Dish Pizza Chicago
John Kopanski
I ordered a couple pizzas for delivery the the store had to use door dash for some reason the driver got lost and when he called. He could not speak any English at all we struggled to give him proper directions but to no avail. I called the store and told Kenny the mgr the whole story. I decided to pick up my new order. We were refunded and credit was given for our new order. He handled it like a true pro. Zero stars for Door Dash . . .
Food: 5
John Michael
hands-down, the best deep dish pizza in Chicago. No contest!
Atmosphere: 5
Food: 5
Service: 5
DaniElle Davis
We call in our order but each time I go to pick up, the service has always been courteous and friendly. I would sit and eat an entire thin crust if I had no discipline! I hope they don't change. Awesome!Wheelchair accessibility: No issues
I do not understand the fascination with this place. It's ridiculously expensive for what you get, and bland. This is the second time we've tried it, and will not be going back. The only thing they have going for them is the crust. The sausage is not good at all, sauce has no flavor. It tastes like tomato soup spread over a crust. You can do much better for less.
Atmosphere: 4
Food: 2
Service: 4
Amy N
We usually order Giordano's but Friday night decided we'd do Lou's. I called the store to place my delivery order and evidently they don't take delivery orders so I was told to use the app or online...I went on the app and ordered...thought the prices had gone up but proceeded. When we received our order (via DoorDash which I was quite surprised by), the portion sizes were so small!!! We ordered 2 small deep dish and it was like individual sizes and the crust wasn't even "deep". Their competitors small deep dish easily feeds 2 people with leftovers and Lou's was literally an individual. I was disgusted and will never order from or support Lou's again!!! They have officially lost our business
Atmosphere: 2
Food: 3
Service: 2
Sergio DelaColina
Ridiculous small portions, I'm highly disappointed in Lou's as I used to get pizza there regularly. I won't be going there back, it's not even worth as their prices have skyrocketed. I had deep dish that wasn't really deep dish.
Atmosphere: 1
Food: 1
Service: 1
nancy woodruff
Carryout thin and pan frozen pizzas are a bargain. Delicious high quality ingredients.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Dish Pizza, Extra Dressing, Frozen Thin Crust Sausage, Deep Dish Sausage, House Salad
don Ander
Everyone I talked to were friendly and professional manager is
Go with the butter crust. BEST!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Deep Dish Pizza Chicago
If we could give 0 stars we would. The sausage was horrid and the crust was way too thick. Even the cheese wasn't good. Giordanos is far better and sausage fresher. We love pizza and couldn't even finish it.
We are a brand loyal family and we've been ordering pizza from Lou Malnati's Pizza for over 15 years, the quality is amazing always, staff is always helpful and friendly. This is a take out location, but all around we have always had great service from LMP
Always amazing. Food is second to
Atmosphere: 5
Food: 5
Service: 5
I'm a delivery driver for door dash this is the worst place ever to pick up from will never pick up from this location again!!
Atmosphere: 1
Food: 1
Service: 1
Decent pizza, but they literally NEVER have it ready on time. On average, i was waiting 20 min over the pickup time to get my pizza. No apologies or explanation ever. Ive since stopped coming after about 5 times of that.
Atmosphere: 1
Food: 3
Service: 1
I ordered a large deep dish sausage pieces pizza. I requested that it be lightly cooked. When I picked up my pizza, it was cooked to perfection. When I got home, my pizza was absolutely delicious!! It was so delicious that I had it for breakfast!! The service was fantastic as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Dish Pizza Chicago
I ordered a couple pizzas for delivery the the store had to use door dash for some reason the driver got lost and when he called. He could not speak any English at all we struggled to give him proper directions but to no avail. I called the store and told Kenny the mgr the whole story. I decided to pick up my new order. We were refunded and credit was given for our new order. He handled it like a true pro. Zero stars for Door Dash . . .
Food: 5
hands-down, the best deep dish pizza in Chicago. No contest!
Atmosphere: 5
Food: 5
Service: 5
We call in our order but each time I go to pick up, the service has always been courteous and friendly. I would sit and eat an entire thin crust if I had no discipline! I hope they don't change. Awesome!Wheelchair accessibility: No issues
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Wings
Restaurantji Recommends
I do not understand the fascination with this place. It's ridiculously expensive for what you get, and bland. This is the second time we've tried it, and will not be going back. The only thing they have going for them is the crust. The sausage is not good at all, sauce has no flavor. It tastes like tomato soup spread over a crust. You can do much better for less.
Atmosphere: 4
Food: 2
Service: 4
We usually order Giordano's but Friday night decided we'd do Lou's. I called the store to place my delivery order and evidently they don't take delivery orders so I was told to use the app or online...I went on the app and ordered...thought the prices had gone up but proceeded. When we received our order (via DoorDash which I was quite surprised by), the portion sizes were so small!!! We ordered 2 small deep dish and it was like individual sizes and the crust wasn't even "deep". Their competitors small deep dish easily feeds 2 people with leftovers and Lou's was literally an individual. I was disgusted and will never order from or support Lou's again!!! They have officially lost our business
Atmosphere: 2
Food: 3
Service: 2
Ridiculous small portions, I'm highly disappointed in Lou's as I used to get pizza there regularly. I won't be going there back, it's not even worth as their prices have skyrocketed. I had deep dish that wasn't really deep dish.
Atmosphere: 1
Food: 1
Service: 1
Carryout thin and pan frozen pizzas are a bargain. Delicious high quality ingredients.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Dish Pizza, Extra Dressing, Frozen Thin Crust Sausage, Deep Dish Sausage, House Salad
Everyone I talked to were friendly and professional manager is
Atmosphere: 5
Food: 5
Service: 5