Taco Bell

3423 Orchard Rd, Oswego
(630) 554-1281

Recent Reviews

Dan Rhodes

For 2 soft shell tacos and a small drink$ 7.50 ouch seems high woman was rude at window

Atmosphere: 1

Food: 1

Service: 1

Angelina C

This Taco Bell is the worst! They’re always missing food in our order. The wait times are TERRIBLE, even when no other orders. The staff is rude and no one is ever there at the counter to greet customers. How are they still in business?! Also, their prices are higher than other Taco Bell locations in Illinois. Why is that….someone needs to have a talk with their rude, awful staff!

Atmosphere: 3

Food: 3

Service: 1

Susan Damico

My food was dried out like it was old food. I never had bad food before from them, but this time, it was terrible.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Cinnamon Twists

Hailee Zdinden

Came from out of town. Had a 5 hour drive home and the workers wouldn’t even acknowledge we were there but clearly saw us, we were the only ones in there and only one person in drive thru. we stood there 5-10 minutes then left.

Atmosphere: 1

Service: 1

Kyle Otterman

Love the tacos hereAbsolutely authentic

Atmosphere: 5

Food: 5

Service: 5

K R

Order is always right, nice experiences overall.

Atmosphere: 5

Food: 5

Service: 5

terron clark

Hate to be this guy to write a review but the customer service was horrible got my order wrong then said I had to come in to change it. From the looks of it everybody is having the same experience get a new staff.

Atmosphere: 1

Food: 1

Service: 1

Andrew Block

Was ignored when I entered and stood at the counter. Had to order from the self service kiosk.Then when my order was called the drink was missing. Had to try hard to get someone's attention, and when I did got the stink eye for asking about the cup for my drink.Definitely wouldn't recommend eating inside.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Quesadilla, Nachos

C Machintosh

All sorry

Atmosphere: 1

Food: 1

Service: 1

Kelly Drone

I know Taco Bell is not “great cuisine” by any means but OMG. $5.49 for a Mexican pizza which legitimately tasted like burnt cardboard topped with crumbled dog food and feces. I had my fiancé and kids take a bite of the pizza too and we all spit it out alarmed at how awful it was. We let the SUPER FRIENDLY (sarcastic) staff know and they were just like “umm ok?” Just drive a few more minutes down the road to go to other Taco Bell.

Atmosphere: 1

Food: 1

Service: 1

Liane

Ive been here 3 times..NEVER again!! The same 2 female employees are absolutly rude and obnoxious. They either dont realize us customers can hear their snarky remarks or they just dont care. I believe its the later of the 2. At times the raunchy/ foul worded music their playing behind counter is loud enough to wonder if your in a club or a family resteraunt? The wait times are horrid, once they finally acknowledge the customers existance. This taco bell could use a revamp of new people that may actually work.

Atmosphere: 1

Food: 1

Service: 1

Lassandra Watts

Well today I went here and after I blew up the toilet and I was crying and I can’t go to school tomorrow

Atmosphere: 3

Food: 5

Service: 4

Tyler Reader

I'm having a really hard time understanding these negative reviews. This location is phenomenal. I will go out of my way to order here when I get a craving for the bell. The staff is always polite. orders are always correct, and the food is straight out of a photo shoot. I have been going here since this place first opened and they have done nothing but improve since day one. Best damn taco bell in illinois. Seriously the food is literally made perfect every time. It's like corporate HQ is in the basement or something.

Atmosphere: 5

Food: 5

Service: 5

Ms Lady

This taco bell needs a staff adjustment. Most of the staff is ok but there are a select few that are terrible and make this location not worth visiting. They always mess up orders. Not major but if I pay for extras I expect to get them and not be given attitude when complaining about not receiving the "little" extras I paid for. They never put any meat on Mexican pizzas or sour.crean on tacos that come with it. I can go on but you get the picture.

Food: 3

Service: 1

Lisa S.

They cannot get my order correct, bean burrito with no onion and had tons of onion when I received it.ordered a hard shell taco and it had very little of anything in the shell. So disappointed every time I go and this time will be my last.

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