1 hour from time of order to delivery. No apology from a guy with a very thick accent when I called just an I'll call you back and nothing.
Food: 1
Megen Berg
Always fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
Nicholas White
It's gone down since
Atmosphere: 3
Food: 4
Service: 3
Dina Galvez
I have gone to the Ottawa, IL Jimmy John's many times before today and, for the most part, my orders have been correct. Today, however, my giant sandwich only had meat on one half of it. The other half had NO MEAT AT ALL. I called to inform them about this. I was told that they watched the video of my sandwich being made. They insisted that meat was put on both sides of my sandwich, and yet, when I unwrapped my sandwich, THERE WAS ABSOLUTELY NO MEAT ON 1/2 OF IT! I don't know which sandwich they watched being made, but it certainly wasn't mine. They told me there was nothing they could do. VERY POOR SERVICE!!! BAD BUSINESS!!! I WILL NOT BE GOING BACK THERE AGAIN. If you go there, I suggest you open up everything you ordered right there in front of them to make sure it's right. OTHERWISE, YOUR LOSS!!!
Food: 1
Service: 1
Alice Stevenson
My sandwich has no meat on it all bread was trying to add a pic but wont let
Atmosphere: 1
Food: 1
Service: 1
Armentha Frederick
Use to love their sandwiches but the store in streator is horrible bread is really hard not fresh.
Atmosphere: 2
Food: 2
Service: 3
Marie Verdine
Tried the new salad options. They were OK, but why do people have to mess with potato salad and put weird stuff in it? Basic is better.
Atmosphere: 5
Food: 4
Service: 5
Lily Gilson
The food and service were amazing but the parking lot is way to tight and hard to get out of.
Atmosphere: 5
Food: 5
Service: 5
Stacey Ryan
I ordered a hunters club, giant. It had no cheese. I asked for Jimmy peppers and onion, there was none. Really disappointed, even went inside and they still couldn't get it right.
Atmosphere: 5
Food: 1
Service: 3
Jim Bodine
Bread was tasteless , ordered spicy Itialian and there was no heat . Even the spicy chips sucked . Won’t be
The subs here are great. The sandwiches taste great, and the price is reasonable. It's more affordable for me to feed my family here than other fast food places, and it tastes a lot better.
Atmosphere: 5
Food: 5
Service: 5
AINAT NOSNHOJ
That wasn't very happy I ordered a number one and added hot peppers they put like to peppers on the whole sandwich !!! Not good
Denise Shepherd
Made our own meals in our
Atmosphere: 5
Service: 5
Jeffrey Bennett
Great sandwiches....bread always fresh....dining area always kept clean....get the Gargantuan....you will not be disappointed.
1 hour from time of order to delivery. No apology from a guy with a very thick accent when I called just an I'll call you back and nothing.
Food: 1
Always fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
It's gone down since
Atmosphere: 3
Food: 4
Service: 3
I have gone to the Ottawa, IL Jimmy John's many times before today and, for the most part, my orders have been correct. Today, however, my giant sandwich only had meat on one half of it. The other half had NO MEAT AT ALL. I called to inform them about this. I was told that they watched the video of my sandwich being made. They insisted that meat was put on both sides of my sandwich, and yet, when I unwrapped my sandwich, THERE WAS ABSOLUTELY NO MEAT ON 1/2 OF IT! I don't know which sandwich they watched being made, but it certainly wasn't mine. They told me there was nothing they could do. VERY POOR SERVICE!!! BAD BUSINESS!!! I WILL NOT BE GOING BACK THERE AGAIN. If you go there, I suggest you open up everything you ordered right there in front of them to make sure it's right. OTHERWISE, YOUR LOSS!!!
Food: 1
Service: 1
My sandwich has no meat on it all bread was trying to add a pic but wont let
Atmosphere: 1
Food: 1
Service: 1
Use to love their sandwiches but the store in streator is horrible bread is really hard not fresh.
Atmosphere: 2
Food: 2
Service: 3
Tried the new salad options. They were OK, but why do people have to mess with potato salad and put weird stuff in it? Basic is better.
Atmosphere: 5
Food: 4
Service: 5
The food and service were amazing but the parking lot is way to tight and hard to get out of.
Atmosphere: 5
Food: 5
Service: 5
I ordered a hunters club, giant. It had no cheese. I asked for Jimmy peppers and onion, there was none. Really disappointed, even went inside and they still couldn't get it right.
Atmosphere: 5
Food: 1
Service: 3
Bread was tasteless , ordered spicy Itialian and there was no heat . Even the spicy chips sucked . Won’t be
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
Used the drive through. Quick
Atmosphere: 5
Food: 5
Service: 5
The subs here are great. The sandwiches taste great, and the price is reasonable. It's more affordable for me to feed my family here than other fast food places, and it tastes a lot better.
Atmosphere: 5
Food: 5
Service: 5
That wasn't very happy I ordered a number one and added hot peppers they put like to peppers on the whole sandwich !!! Not good
Made our own meals in our
Atmosphere: 5
Service: 5
Great sandwiches....bread always fresh....dining area always kept clean....get the Gargantuan....you will not be disappointed.
Atmosphere: 4
Food: 5
Service: 5