Everything exceeded expectations except the crab cake burger, which probably would have been much better hot, but for whatever reason, came a little more than lukewarm. Will be back, but will probably send something like that back to be re-done.
Atmosphere: 5
Food: 4
Service: 5
Jose Lopez
Delicious food, great friendly staff, nice view from the patio.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
jay pollack
Ate there 3 tines while we had the boat at Heritage Marina. Loved the food and the people. Tried all sorts of different things. Nachos and ribs were particularly excellent. Fun bar too!!
Atmosphere: 5
Food: 5
Service: 5
Lynn Marie Paul
Great food and a relaxing atmosphere overlooking the harbor on the back outdoor patio. The berry old fashioned was fantastic. I enjoyed the veggie panini. Large portions and the side salad was even excellent.
Atmosphere: 5
Food: 5
Service: 5
Anthony C
Great atmosphere as it's located right on the harbor. They have live music playing outside of the restaurant which is very nice. However the food lacked flavor and I was really disappointed. I didn't even finish my meal because of it. I had the chicken Parm sandwich and my wife had chicken and pasta. I didn't experience it but my buddy told me it took an hour to get a burger. Not a place I would recommend or come back to unfortunately and we stay at the harbour quite often.
Atmosphere: 5
Food: 1
Service: 2
Judy Zimmerman
I and nine friends from high school got together for lunch . There was plenty of seating to choose from. Scenic ,peaceful surroundings. Service and food was great. We really had a wonderful visit thanks to the Red Dog Grill!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
Juvy Mae
It’s my 2nd time here at the Red Dog Grill the service was great and the food was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Mari Keen
Went for our son's 15th birthday. It took forever to get service. We finished our nachos 20 mins before our server came back to take our order. She seemed very annoyed. It was not busy. 3 girls just kinda screwing around and chatting. We told our server it was our son's birthday. We were hoping to get him dessert and sing. We where never offered dessert and she came w the bill and just planted it on on the table, kind of forcefully and walked away. Nachos were good but everything else was over cooked and tasted old. Worst rice I have ever had and the Philly was a joke.
Atmosphere: 4
Food: 1
Service: 2
Mike Toohey
I’m an Ottawan and we had family in from out of town staying at a multilevel unit on the other side of the bay. There were no positive aspects of the service other than the quality of the food. Waitress was inefficient, disorganized and slow. Food took 2 hours due to what seemed to be communication problems with the kitchen. The manager did come over, twice, with some compensation. Too bad, I can’t recommend this place.
Atmosphere: 5
Food: 4
Service: 1
Jolt Hammer
Staff is nice. Food was great. But, wow, ... It literally took 2 hours to get our food. Not sure if they need more servers, more cooks, or better organization.
This place is on a marina with nice boats to look at. The food was good, the service was great, and the other customers were super friendly. We split a tenderloin sandwich and fries so we could try a couple of appetizers. The stuffed mushrooms could have been cooked a little longer so the cream cheese was melted a little more, but they were delicious! We also tried the catfish nuggets. They were just okay for me but I don’t like anything that tastes fishy. I would definitely go back if I’m ever in the area again.A bonus is that after 4pm the outside Sandbar opens. There are tiki bars with swings, sand, a fire pit, I think they have live music, and it feels like you are on vacation. Someone said you can rent and stay at the marina for vacation.
Atmosphere: 5
Food: 4
Service: 5
tknudson524
It took TWO HOURS for our food to arrive. Don't expect fast service. Once the food got here, it was actually good. Luckily the atmosphere was very enjoyable. We had A LOT of time to enjoy it while we waited. They did give us a gift card at the end to accommodate the situation.
Atmosphere: 4
Food: 5
Service: 2
Mike R.
Terrible food ! They can't even make a burger right ! This place used to be a great place to sit by the water overlooking the Marina and enjoy a nice meal. I gave it another try hoping things had improved, but was disappointed to see that it hadn't. Apparently, Heritage Harbor Management doesn't read all these one star reviews. The cook needs to go! I really hope things improve soon!
Harold C
We love this place and stop in while visiting the Ottawa area. Our server was great and the food was delicious with the exception of my GFs steak. Ordered MR and came out raw. We elected to have it refired and I was already finished eating. The GM was gracious and packed it to go. He comped the dinner and gave us a nice gift card! Excellent customer service! We got back to the hotel and the steak was well done. We laughed and chalked it up to fate. Thanks again to the GM and server who turned a bit of a bad experience into a good experience.
Ed B.
It's a shame! Nice restaurant , cozy beach vibe, and outside seating overlooking marina, but that's where it stops.Totally understaffed, but the waitresses worked hard to try to keep up. Kitchen is extremely slow, and when you finally get your food, it is terrible. Imagine what this place could be if it was managed right!
Everything exceeded expectations except the crab cake burger, which probably would have been much better hot, but for whatever reason, came a little more than lukewarm. Will be back, but will probably send something like that back to be re-done.
Atmosphere: 5
Food: 4
Service: 5
Delicious food, great friendly staff, nice view from the patio.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
Ate there 3 tines while we had the boat at Heritage Marina. Loved the food and the people. Tried all sorts of different things. Nachos and ribs were particularly excellent. Fun bar too!!
Atmosphere: 5
Food: 5
Service: 5
Great food and a relaxing atmosphere overlooking the harbor on the back outdoor patio. The berry old fashioned was fantastic. I enjoyed the veggie panini. Large portions and the side salad was even excellent.
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere as it's located right on the harbor. They have live music playing outside of the restaurant which is very nice. However the food lacked flavor and I was really disappointed. I didn't even finish my meal because of it. I had the chicken Parm sandwich and my wife had chicken and pasta. I didn't experience it but my buddy told me it took an hour to get a burger. Not a place I would recommend or come back to unfortunately and we stay at the harbour quite often.
Atmosphere: 5
Food: 1
Service: 2
I and nine friends from high school got together for lunch . There was plenty of seating to choose from. Scenic ,peaceful surroundings. Service and food was great. We really had a wonderful visit thanks to the Red Dog Grill!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
It’s my 2nd time here at the Red Dog Grill the service was great and the food was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Went for our son's 15th birthday. It took forever to get service. We finished our nachos 20 mins before our server came back to take our order. She seemed very annoyed. It was not busy. 3 girls just kinda screwing around and chatting. We told our server it was our son's birthday. We were hoping to get him dessert and sing. We where never offered dessert and she came w the bill and just planted it on on the table, kind of forcefully and walked away. Nachos were good but everything else was over cooked and tasted old. Worst rice I have ever had and the Philly was a joke.
Atmosphere: 4
Food: 1
Service: 2
I’m an Ottawan and we had family in from out of town staying at a multilevel unit on the other side of the bay. There were no positive aspects of the service other than the quality of the food. Waitress was inefficient, disorganized and slow. Food took 2 hours due to what seemed to be communication problems with the kitchen. The manager did come over, twice, with some compensation. Too bad, I can’t recommend this place.
Atmosphere: 5
Food: 4
Service: 1
Staff is nice. Food was great. But, wow, ... It literally took 2 hours to get our food. Not sure if they need more servers, more cooks, or better organization.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Burger
Restaurantji Recommends
This place is on a marina with nice boats to look at. The food was good, the service was great, and the other customers were super friendly. We split a tenderloin sandwich and fries so we could try a couple of appetizers. The stuffed mushrooms could have been cooked a little longer so the cream cheese was melted a little more, but they were delicious! We also tried the catfish nuggets. They were just okay for me but I don’t like anything that tastes fishy. I would definitely go back if I’m ever in the area again.A bonus is that after 4pm the outside Sandbar opens. There are tiki bars with swings, sand, a fire pit, I think they have live music, and it feels like you are on vacation. Someone said you can rent and stay at the marina for vacation.
Atmosphere: 5
Food: 4
Service: 5
It took TWO HOURS for our food to arrive. Don't expect fast service. Once the food got here, it was actually good. Luckily the atmosphere was very enjoyable. We had A LOT of time to enjoy it while we waited. They did give us a gift card at the end to accommodate the situation.
Atmosphere: 4
Food: 5
Service: 2
Terrible food ! They can't even make a burger right ! This place used to be a great place to sit by the water overlooking the Marina and enjoy a nice meal. I gave it another try hoping things had improved, but was disappointed to see that it hadn't. Apparently, Heritage Harbor Management doesn't read all these one star reviews. The cook needs to go! I really hope things improve soon!
We love this place and stop in while visiting the Ottawa area. Our server was great and the food was delicious with the exception of my GFs steak. Ordered MR and came out raw. We elected to have it refired and I was already finished eating. The GM was gracious and packed it to go. He comped the dinner and gave us a nice gift card! Excellent customer service! We got back to the hotel and the steak was well done. We laughed and chalked it up to fate. Thanks again to the GM and server who turned a bit of a bad experience into a good experience.
It's a shame! Nice restaurant , cozy beach vibe, and outside seating overlooking marina, but that's where it stops.Totally understaffed, but the waitresses worked hard to try to keep up. Kitchen is extremely slow, and when you finally get your food, it is terrible. Imagine what this place could be if it was managed right!