Wendy's

1440 Columbus St, Ottawa
(815) 433-0334

Recent Reviews

brandon robinson

The food on this visit was cold...... Almost as if I was served a leftover.... Restaurant wasn't the cleanest.... The staff however was extremely friendly and very fast with the service.... This location seems to be declining in over all food prep lately.... Portions are minimal..... Quality of food products is passable at best ...

Atmosphere: 1

Food: 1

Service: 5

Dennis Myer

Paying more for less.

Atmosphere: 2

Food: 2

Service: 3

Tammy Fouke

I have been trying to call for almost 2 hours to speak to a manager because it was very slow but all of my food was cold when it was handed to me at the drive thru, the drive thru person was very rude, I had to heat my like $18 worth of food for almost a full 2 minutes just to get it WARM enough to eat

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Fries

Kimberly Bernardini

Was in drive through lane. My Sister got her order. They forgot mine ?

Food: 1

Renee OFlanagan

Fast service and the staff is very friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Taco Salad, Baconator Fries

Kaz Reed

Wow ! Not sure what words I can use to express my disappointment. I pulled up to order fries with a frosty (decadent combo) The kids were all types of excited and the sheer and utter disappointment!!!! French fries were not fried ..cold and stale AND the frosty did not frost me ? all the excitement of a frosty tasted more like a sad-me.! On top of that, my princess was in the back seat waving and shouting hi …hello …hey !!! to the workers and not one response ! Just the smug look of disappointment from the face of someone working a job they hate. Never again , next time I’m going to McDonald’s gonna try the fry/sundae combo, hopefully Ronald will be in a better mood ?

Harold Davis II

I had drive through, the food was prepared well and served hot and

Food: 5

Service: 5

Anthony Jefferson

Do NOT order more than $15 worth of food because they WILL mess it up! Waited in the drive thru for over 20 mins. I get handed a bag of food. I drive off to check and I see it's not even my order. I go into the restaurant and have to wait 5 minutes in line. I tell them i got the wrong order. I get a dirty look and then i'm given another bag. I assume it's right this time so I leave. I get home, and I see it's STILL missing two things. Fries were definitely not fresh and tasted like nothing. Terrible experience will never come back.

Atmosphere: 1

Food: 1

Service: 1

Ann Hobbs

This restaurant needs to be shut down it gives Wendy's a bad name the so called supervisor on duty could care less about the customers I threatened to call corporate and he replied go ahead I will still be reaching our to customer care looks like to me there are lots of bad reviews about this restaurant had I seen these before I visited I would have not gone as I think about it don't really know if I could trust what kind of food they.are serving if they don't care about the customers glad I didn't eat there and saved my money

Atmosphere: 1

Food: 1

Service: 1

Casey Cuevas

We had a coupon so we decided to get food from Wendy's. Not only were they rude to my boyfriend, they gave us the wrong sodas, no straws, undercooked fries (that they almost forgot to put in the bag,) and the driest chicken sandwich I've ever had in my life. We always have bad food and service when we go here, so I don't know why I expected it to be different this time, but it wasn't. I'd give them zero stars if I could.

Food: 1

Service: 1

Annette Hicks

The frosty are good & some of the food is

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Wendy’S Baked Potatoes, Cheeseburger

your kids taint

If you want good food, simply don’t go here. Never reviewed any food place besides this one just to warn people about it. No matter what time of day it is or what crew is working, they never fail to disappoint.

Atmosphere: 1

Food: 1

Service: 1

Alyssa Warren

They only filled the fries half way. It's expensive enough but to not get what you pay for? Come on get better.

Atmosphere: 4

Food: 4

Service: 4

Kenneth Gribble

Chili was very good, service was good!!!

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: Cheeseburger, Fries

Alexandria Allen

I went through drivetgeiyfg at about 1pm. I ordered a #3 and an order of queso fries Realistically I only went for the fries but I enjoy wendys chicken nugs got home to see the fries were cheddar bacon. And since I don't eat pork, unsure what to do with these. As well went to eat the nugs only they were cold and tasted like bleach. The pineapple mango lemonade was good though.

Food: 1

Service: 3

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