Worst experience of my life , felt humiliated, embarrassed , felt like crap . The manager has the worst attitude . Have been going to this location for over 16 years or so , never had a problem til today . Went through the drive thru order my food paid and had no problem . About 2 weeks ago I went to get a coffee tbh I don’t remember if I had order food so I give the lady my card and she hands back my card and my coffee . She said ok thank you . So I drive off , I looked at my bank statement and there’s no charge so I told my son listen I don’t think she charged me so I’m going to go back during the week and let her know . I forgot to go back so today I go and the same lady told the manager that’s the lady that didn’t pay . So I tell her yes I was just talking to my son about it can you check if my card went through cause I didn’t see no charge , so with an attitude she tells me to wait with her finger so I’m like ok . So she said what’s the issue so I explained and she walks away she said yes I have the receipt I said perfect I’ll pay for it just show me the receipt . She comes back and tells me here it is so I go ok let me check the receipt . She says no this is the one I have so she tells me what’s in the receipt I said no I don’t drink ice tea . She said well this is your receipt . I said no it’s not . She said well you’re the one that didn’t pay so , I said I have my card to your employee it’s not my fault she even waited and gave me my order . She said I’m charging you for 2 coffees then I said no show me my receipt and I’ll pay for it no problem . She said what you can’t afford to pay for 2 coffees . I said no I’m not paying for something that I didn’t get . I don’t mind paying for it just don’t make it seem like it’s my fault , it’s your employees fault . The way she was speaking to me in front of other people . Never felt more embarrassed my whole life . She kept on repeating well you can’t afford it . I did wrong by throwing $10 dollars at her but at that moment I didn’t care . DUNKIN DO BETTER AND TRAIN YOUR STAFF PLEASE . LOST A COSTUMER AND MAYBE FOR YOUR COMPANY IS NOTHING BUT IS NOT OK .
Atmosphere: 1
Food: 2
Service: 1
Kari Giguere
Placed my order online as soon as this location open. Thinking this will give them an hour or two. To complete my order IF needed. At the time i picked up my order, Then later checked. My hasbrowns are burnt and the dozen donuts not only it was the wrong order. All donuts are STALE! What is the point of placing an order early if they are giving out stale donuts?.
Atmosphere: 1
Food: 1
Service: 1
Brendan Thornton
Always get coffee here, drive thru is fast and they do not get your order wrong unlike other nearby locations.
Atmosphere: 4
Food: 3
Service: 4
Beth Warren
How cute is this little donut gift bag! This and a Cocoa Mocha Iced Latte - delish. ?
Atmosphere: 4
Food: 5
Service: 4
Mark Anderson
They mess your order and then tell you for 20 minutes how its your fault. Truly a bizarre experience.
J A
Tried a new flavor ice coffee and I was nervous at first, but whoever made it definitely made it with
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Chad Wilson
Best Indian coffee in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Donuts
Maria Walker
Great quick service, great fun attitude, great smiles !!! ?
Atmosphere: 5
Service: 5
Chaz Johnson
Just got donuts 10 minutes ago and the guy up front threw the donuts into my bag without any paper, now the frosting is ruined and the flavors are mixing. Don't go here unless you want to ruin the only meal you have for your family in the morning.
Atmosphere: 1
Food: 1
Service: 1
anthony pedregal
I sometimes stop here in the morning on my way to work to grab a coffee and sometimes something quick to eat. Their service is really quick but maybe too quick. I ordered a toasted bagel with cream cheese and the bagel wasn't toasted well enough.
Dunkin Donuts has got the best donut holes.Go there and get some.
Atmosphere: 5
Food: 5
Service: 5
Yvette Marin
Great place to go to if you’d like to be ignored by the employees, including the manager, was waiting for an order, and the order was ready and no one even acknowledged me standing there waiting for that order. Customer service is not good here they need to improve.
Atmosphere: 1
Food: 1
Service: 1
Kevin G.
Good service. No issues as others have written. Our order was correct. Coffee was fine. Very clean indoors. My only problem was with the Ham and Swiss cheese stuffer. First time I have ordered this and I won't order another. Not sure what the croissant portion was but it was soggy and not flaky. Ham and cheese inside were minimal but for 3.50 I should not have expected much. Kiddies might like it.
Sheila P
8/15/23 2:45 pm. Ordered a sausage, egg with cheese on croissant , I noticed that the sausage was too dark, thought it might be just came out from the warmer. It tasted like it’s not fresh or Old, Just had a few bites. Half an hour later, I got the worst stomach pain. Their ice coffee was terrible. Don’t come here and You will regret.
Food: 1
Service: 1
Recommended dishes: Egg and Cheese Sandwich Croissants, Hash Browns
Kevin Clifford
Fix your hours on Google, you are not open until 10PM, this causes an inconvenience for many people.
Worst experience of my life , felt humiliated, embarrassed , felt like crap . The manager has the worst attitude . Have been going to this location for over 16 years or so , never had a problem til today . Went through the drive thru order my food paid and had no problem . About 2 weeks ago I went to get a coffee tbh I don’t remember if I had order food so I give the lady my card and she hands back my card and my coffee . She said ok thank you . So I drive off , I looked at my bank statement and there’s no charge so I told my son listen I don’t think she charged me so I’m going to go back during the week and let her know . I forgot to go back so today I go and the same lady told the manager that’s the lady that didn’t pay . So I tell her yes I was just talking to my son about it can you check if my card went through cause I didn’t see no charge , so with an attitude she tells me to wait with her finger so I’m like ok . So she said what’s the issue so I explained and she walks away she said yes I have the receipt I said perfect I’ll pay for it just show me the receipt . She comes back and tells me here it is so I go ok let me check the receipt . She says no this is the one I have so she tells me what’s in the receipt I said no I don’t drink ice tea . She said well this is your receipt . I said no it’s not . She said well you’re the one that didn’t pay so , I said I have my card to your employee it’s not my fault she even waited and gave me my order . She said I’m charging you for 2 coffees then I said no show me my receipt and I’ll pay for it no problem . She said what you can’t afford to pay for 2 coffees . I said no I’m not paying for something that I didn’t get . I don’t mind paying for it just don’t make it seem like it’s my fault , it’s your employees fault . The way she was speaking to me in front of other people . Never felt more embarrassed my whole life . She kept on repeating well you can’t afford it . I did wrong by throwing $10 dollars at her but at that moment I didn’t care . DUNKIN DO BETTER AND TRAIN YOUR STAFF PLEASE . LOST A COSTUMER AND MAYBE FOR YOUR COMPANY IS NOTHING BUT IS NOT OK .
Atmosphere: 1
Food: 2
Service: 1
Placed my order online as soon as this location open. Thinking this will give them an hour or two. To complete my order IF needed. At the time i picked up my order, Then later checked. My hasbrowns are burnt and the dozen donuts not only it was the wrong order. All donuts are STALE! What is the point of placing an order early if they are giving out stale donuts?.
Atmosphere: 1
Food: 1
Service: 1
Always get coffee here, drive thru is fast and they do not get your order wrong unlike other nearby locations.
Atmosphere: 4
Food: 3
Service: 4
How cute is this little donut gift bag! This and a Cocoa Mocha Iced Latte - delish. ?
Atmosphere: 4
Food: 5
Service: 4
They mess your order and then tell you for 20 minutes how its your fault. Truly a bizarre experience.
Tried a new flavor ice coffee and I was nervous at first, but whoever made it definitely made it with
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Best Indian coffee in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Donuts
Great quick service, great fun attitude, great smiles !!! ?
Atmosphere: 5
Service: 5
Just got donuts 10 minutes ago and the guy up front threw the donuts into my bag without any paper, now the frosting is ruined and the flavors are mixing. Don't go here unless you want to ruin the only meal you have for your family in the morning.
Atmosphere: 1
Food: 1
Service: 1
I sometimes stop here in the morning on my way to work to grab a coffee and sometimes something quick to eat. Their service is really quick but maybe too quick. I ordered a toasted bagel with cream cheese and the bagel wasn't toasted well enough.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Dunkin Donuts has got the best donut holes.Go there and get some.
Atmosphere: 5
Food: 5
Service: 5
Great place to go to if you’d like to be ignored by the employees, including the manager, was waiting for an order, and the order was ready and no one even acknowledged me standing there waiting for that order. Customer service is not good here they need to improve.
Atmosphere: 1
Food: 1
Service: 1
Good service. No issues as others have written. Our order was correct. Coffee was fine. Very clean indoors. My only problem was with the Ham and Swiss cheese stuffer. First time I have ordered this and I won't order another. Not sure what the croissant portion was but it was soggy and not flaky. Ham and cheese inside were minimal but for 3.50 I should not have expected much. Kiddies might like it.
8/15/23 2:45 pm. Ordered a sausage, egg with cheese on croissant , I noticed that the sausage was too dark, thought it might be just came out from the warmer. It tasted like it’s not fresh or Old, Just had a few bites. Half an hour later, I got the worst stomach pain. Their ice coffee was terrible. Don’t come here and You will regret.
Food: 1
Service: 1
Recommended dishes: Egg and Cheese Sandwich Croissants, Hash Browns
Fix your hours on Google, you are not open until 10PM, this causes an inconvenience for many people.