Jimmy John's

774 W Euclid Ave, Palatine
(847) 594-0101

Recent Reviews

Vaughn Harper

Awesome experience! Ordered delivery came fast. The flavor and portioning was spot on. The delivery drive was very nice had a smile on. The sandwich was wrapped nicely, with my name on it! Today is looking like it’s going to be a good day! Thank y’all

Food: 5

Service: 5

Moira Burdi

Delivery order was incorrect.Delivery service was

Atmosphere: 3

Food: 1

Service: 1

Michael Takla

No complaints. Staff friendly, food was good, and service was

Atmosphere: 5

Food: 5

Service: 5

Gina Blasko

Everytime I order by phone from this location, I am greeted by a nice, pleasant voice. All of the staff are polite and a pleasure to speak with. Max is usually the staff member that answers and he's awesome. So are the delivery drivers, Jennifer and Chris. Other drivers have delivered to my location, however, I don't know their names. I apologize. Honestly, each and every employee is awesome. I've never received a poor quality sandwich. The bread and veggies are always fresh and tasty. I always order the number fifteen, which is the Totally Tuna sandwich and it's delicious. In my opinion, it's the best tuna sandwich around! Jimmy John's, thank you for not disappointing!

Food: 5

Service: 5

Molly Manivanh

I had placed an online order for delivery and got some potato salad with my meal. Today is 12/26 but the potato salad was labeled for 12/24. I called the store and they were great and quick and remedying the issue. I just wanted to know if it was safe to eat but they offered to have someone deliver a new one to me , and even though I didn’t wanna make someone come out again, just for $3 potato salad, they insisted and said it was no problem. They also said I could toss it and they wouldn’t need proof of the date etc. Great customer service!

Food: 5

Service: 5

Kai Eros

Legit the best sub I’ve had in years.Jonathan showed a genuine passion & attentiveness to creating my sandwich.It made it feel like an art.Someone caring is sadly a rare occurrence at times in our culture.Thank you, Jonathan!?☯️

Atmosphere: 5

Food: 5

Service: 5

Johno

The sandwich was a little dry and the staff not to

Atmosphere: 3

Food: 3

Service: 3

Patrick Niehaus

Ordered a sandwich combo direct from the store, which is less than two miles from my home. This is the third time it’s taken an hour, and they always forget condiments. Jimmy John’s got me through college, great job. Worst franchise experience 3 strikes they’re out.

Food: 4

Service: 1

j castro

Nice place, a bit pricey. Overall a solid 3 for quick sandwiches. I do recommend the brownies over the cookies.

Atmosphere: 3

Food: 3

Service: 4

Roshan Rajan

Some dogs started barking at me through the windows when I walked by. They should focus more on trying not to be stuck working in a jimmy johns for the rest of their life.

Atmosphere: 1

Food: 1

Service: 1

Thiago Miranda

Went there for lunch. Regular Jimmy John’s service. Very friendly cashier, even though they were super busy.

Atmosphere: 4

Food: 5

Service: 5

Carly Grubbs

terrible atmosphere. sticky floors. dirty tables. i came in once at 8:15 when they close at 9. a teenage boy screamed at the top of his lungs, (i could hear him screaming from outside) all the other kids laughed. he was mad i was there 45 minutes before closing. which is just pathetic. the kids who work there should be first off FIRED. they should be embarrassed they treat customers like trash. if making sandwiches is too hard for you, i literally have no words. i have not been back since and will never be. this used to be where everyone went and now no one goes there cuz these teenage boys behavior is disgusting. i reported the incident when it happened. i was told i would be contacted and never was. but there’s lots of reviews regarding these trashy teenage boys and clearly the owner doesn’t care. i’ve never been screamed at like that. it’s unacceptable. they want us to contact their customer service on our own time when it’s the owners job to manage this location…(i contacted customer service and they don’t respond)

Atmosphere: 1

Food: 1

Service: 1

Sharoon Khan

I recently visited a Jimmy John's and was extremely disappointed by the attitude of the staff. Instead of the usual friendly and efficient service I expect, I was met with a group of seemingly disinterested teenagers who appeared to prioritize being 'cool' over customer service. The rudeness and lack of respect were palpable. Perhaps an ethics class would be more beneficial to them than a paycheck.

Atmosphere: 1

Food: 1

Service: 1

Avery

I do not know the man that makes my sandwich, but every time I order online and go and get it, if it’s not ready, the absolute superb gentleman let’s me know that he is making it now. This worker is truly a gift from the lord, he makes my BLT perfectly and I don’t think there is a single soul that could do it better than this man!! Thank you sir for making my sand-which delicious!!

Jacque Q.

Ordered from Jimmy's Catering Menu for a work event. The food was AMAZING! Thanks for making my event a success!I will order again- fresh and delicious subs

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