Jimmy John's

746 E Dundee Rd, Palatine
(847) 994-0887

Recent Reviews

Michelle Felix-Diaz

I always get their original combo. Turkey Tom, Jalapeño Jimmy chips and a DrPepper.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sandwich

Chandra Punyapu

Fresh swiches.. excellent bread.

Atmosphere: 4

Food: 4

Service: 4

Michael Takla

This is as good as any other jimmy johns I've been to.Food was good, and service was

Atmosphere: 5

Food: 5

Service: 5

Jack Langefeld

I order from here once per week. The order is always correct. Be careful when ordering delivery. I ordered for delivery and realized I accidentally forgot to add the tip online after the driver came. My fault. However, they clearly retaliated against me with my order. I ordered the beach club, and it came with no avocado spread, and the turkey tasted strange. The driver dropped the food off to me who is usually friendly. I said thanks and have a great day, and he stormed off and completely ignored me, with me not realizing what I did at the time. I've been in sales for 20 years, and would never do something like that if it was the reverse. I would have happily ran the tip over to them as soon as I realized what happened, but I feel like I was purposely retaliated against. Come on. We are better than that. Just be careful to make sure you order correctly online. I hope I am wrong, but it doesn't seem that way.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Sandwich

Sherri Guzman

1st and last time I will ever step foot in that store. The young punk behind the counter had super bad attitude it seemed like I was a bother. He rang me up, took my money, and never changed his gloves ??? disgusting. My bill was 30.00 for two sandwiches and a bad experience!! No thanks!!

Atmosphere: 1

Food: 3

Service: 1

Abraham Velez

Jersey mikes is better but jimmys is still good if jersey mikes not around

Jennifer Yonkers

My favorite place to get a sandwich wonderful staff and

Atmosphere: 5

Food: 5

Service: 5

Rick Krause Sr

Good customer service great

Atmosphere: 5

Food: 5

Service: 5

Donna J Smolak

Turkey sandwiched and great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Maureen Lynn

Ordered here several times and each time the delivery took over an hour. I keep wanting to give them the benefit of the doubt but will rather take my business elsewhere. I order all the time for my company and refuse to go here again.

Alyssa Annerino

I ordered a sandwich to a building not to far from this location and it took almost an hour. Not very "freaky fast" very upsetting due to me only having a 30 minute lunch and clicked the delivery ASAP option :(

Terry D.

Ordered from here yesterday. Online order and I left a 20% tip. Driver forget the drinks I had ordered. Said they were in the bag. Regular size bad with 4 sandwiches and a pickle. When I found the drinks were not there I called the store and they said they would have the driver return with the drinks. 30 minutes later, still no drinks. I called again and was told the driver would be there in 2 minutes. It wasn't 2 minutes but close enough. When I originally called I was told I could either cancel the drinks and get a refund or wait until the driver returned. I think I should have gotten a refund AND the drinks or something additional - but nothing. And there is no way to reduce a tip after a poor delivery.Last time to order from this location!

J V (Bigboijv)

Always good service. Think it's owned by the or a local police officer/department. Which is great, you wanna support your local servicemen and women. Typical Jimmy John's so thankfully can't find a problem with the food. Have been a few times when in the neighborhood and have no problem stopping by.

Atmosphere: 5

Food: 5

Service: 5

Theresa E.

I've never really been a fan of this place because of the CEO but being on a diet they are the only ones where I can get a low-carb sandwich. They're pretty good food quality but they need to change their motto. They are no freaky fast. I have to wait over an hour for them to deliver my food. There was one day I called to find out the status of my order AND THEY HUNG UP ON ME THREE TIMES! They're food is great but their employees are not.

Victor B

The meat on the sandwich’s was a five, with a nice pile of meat on all of the subs we ordered, and the service was fast an friendly. That said, the topping options were just ok and the bread seemed a bit “firm”. Maybe it was a bit old (I doubt it) or maybe that is just how it is, but I prefer it to be a bit softer.VictorB

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