The workers are assholes to me. My partner didn't serve us and they treated 4 other people behind us, they humiliated us.
Atmosphere: 1
Food: 1
Service: 1
Yuri Valle
Terrible place, they made me wait and they attended first to another person who arrived after me and when I complained, the woman who attended was very rude.
What a find! Authentic Mexican ice cream, unique flavors, and reasonable prices.Long lines tell you how popular it is!One suggestion to management: Please label the flavors! Otherwise your friendly staff has to take tons of questions.Update:That was 6 months ago. We just stepped into the store and what a pleasant surprise... The flavors are now labeled! Thank you!!
Atmosphere: 4
Food: 5
Service: 5
Laura Avila
What type of service do they do? We were ignored by the person who was supposed to serve us. I don't think I will ever return to this Michoacan place. I hope they change their staff or at least train them well so that they are kind to the customers. The lady who had to serve us began to act. other things and she didn't even turn to see us, bad service from this Michoacan ????
Good experience! Ladies are very attentive. Portions are massive
Maria Adams
Staff is always so friendly and smiling.
M Z.
Love the ice cream but not the service, it's very slow. They should have certain items assigned to one person. Had to wait 30 minutes to get my order and longer when the customer doesn't know what they want.
El Toq
Great ice cream, not so great customer service. While I stood in the line waiting for my turn for 15 minutes, they served 3 people behind me without even acknowledging my presence…
Jess M
I love this Michoacana and even drive 15 minutes from my home even though their is 2 other closer to me. TONIGHT! I had terrible service from one of the employees. Her name is GUADALUPE! She was so rude when I was ordering; even making snarky comments to the other employees about my order just simply asking for a chicharon prepared with all the toppings to be put in a small bag aside since im not going to eat in the car and dont want it soggy when i get home. I also asked for a regular elote and it seemed like she did not comprehend what a regular elote was... a regular elote does not come with hot cheetohs Guadalupe; even her co-worker told her that so she just made herself look d**** It was taking everything in me to not snap at this person or just leave without paying. Very disrespectful. If her boss sees this just wanted to let you know that she makes your business look bad.
Waiting lines of 30 minutes.
Excellent place and very good service.
Atmosphere: 5
Food: 5
Service: 5
The workers are assholes to me. My partner didn't serve us and they treated 4 other people behind us, they humiliated us.
Atmosphere: 1
Food: 1
Service: 1
Terrible place, they made me wait and they attended first to another person who arrived after me and when I complained, the woman who attended was very rude.
Great food and drinks! Fresh smoothies and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cono Sencillo, Chicharron Preparado, LMP Mangonadas, Cheesecake, Crepe's, Uva - Paleta, Oreo, Zanahoria Carrot, Chili, Mango, Fajitas De Camaron, Quesadillas, Fresa Strawberry, Milkshake - 20 0z, Monster Preparado, Choice of Strawberries, LMP Torta, Chocolate - Paleta, Papa's Fritas, Nanche Crema - Paleta
What a find! Authentic Mexican ice cream, unique flavors, and reasonable prices.Long lines tell you how popular it is!One suggestion to management: Please label the flavors! Otherwise your friendly staff has to take tons of questions.Update:That was 6 months ago. We just stepped into the store and what a pleasant surprise... The flavors are now labeled! Thank you!!
Atmosphere: 4
Food: 5
Service: 5
What type of service do they do? We were ignored by the person who was supposed to serve us. I don't think I will ever return to this Michoacan place. I hope they change their staff or at least train them well so that they are kind to the customers. The lady who had to serve us began to act. other things and she didn't even turn to see us, bad service from this Michoacan ????
Atmosphere: 1
Food: 4
Service: 1
Quick!
Atmosphere: 5
Food: 5
Service: 5
Great sweets and sliced fruit
Makes their own ice cream
Restaurantji Recommends
Good experience! Ladies are very attentive. Portions are massive
Staff is always so friendly and smiling.
Love the ice cream but not the service, it's very slow. They should have certain items assigned to one person. Had to wait 30 minutes to get my order and longer when the customer doesn't know what they want.
Great ice cream, not so great customer service. While I stood in the line waiting for my turn for 15 minutes, they served 3 people behind me without even acknowledging my presence…
I love this Michoacana and even drive 15 minutes from my home even though their is 2 other closer to me. TONIGHT! I had terrible service from one of the employees. Her name is GUADALUPE! She was so rude when I was ordering; even making snarky comments to the other employees about my order just simply asking for a chicharon prepared with all the toppings to be put in a small bag aside since im not going to eat in the car and dont want it soggy when i get home. I also asked for a regular elote and it seemed like she did not comprehend what a regular elote was... a regular elote does not come with hot cheetohs Guadalupe; even her co-worker told her that so she just made herself look d**** It was taking everything in me to not snap at this person or just leave without paying. Very disrespectful. If her boss sees this just wanted to let you know that she makes your business look bad.