McDonald's

1576 N Rand Rd, Palatine
(847) 991-0949

Recent Reviews

Mark Swaim

No customer service. So slow. Have to wait forever on food. Under staffed. Specially at night. Pathetic!

Atmosphere: 3

Food: 1

Service: 1

Jose armando Cedeño González

Very good service

Atmosphere: 4

Food: 5

Service: 5

Frank Herrera

Quick service and a clean

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin, Pancakes

Velentine Nde

Clean McDonald's with good service.

Atmosphere: 5

Food: 5

Service: 5

Brian Miller

Bada ba ba ba ....not ! There prices are freakin crazy for what you get now. I go to BK were the price increase is only 200% over 2 yrs ago. There all freakin crazy what there asking for there food. Fast food used to be cheap for a reason because its bad for you....now its way to much for this bad stuff.

Jacob Sharko

Probably the best McDonald’s I’ve ever had. Always so fresh and hot? great customer service. All employees need a raise.

Atmosphere: 5

Food: 5

Service: 5

Sherry Rausch

Terrible service at this location. My order for pick up was never made! Waited long time and still no order! Asked employees where my order is they said it’s coming and never was made after waiting over 10 minutes!

Atmosphere: 1

Food: 1

Service: 1

Ewa Rzepka

Stop at Mc Donald’s for a fish sandwich, didn’t eat for a long time.I couldn’t believe how small the sandwich is ?

Luis Rangel

This is the best McDonald's around.

Atmosphere: 5

Food: 5

Service: 5

Zishan Ladha

God bless you.

Dennis Molloy

Full of coffee grounds. Never had that before at a

Atmosphere: 3

Food: 2

Service: 2

Leslie Crider

Most unfriendly and unprofessional McDonald’s around. The staff was extremely rude when I placed my order. I asked for a regular cheeseburger and the cashier said they don’t offer that and I had to pay for the one that cost $12. My sister stepped in and insisted on a regular cheeseburger, which was only three dollars and only then, he said she could order it. The cashier also told my sister there wasn’t a six piece nugget she had to get the 10 piece. Since there is no drink station, you have to ask for refills from the cashier. When I asked the cashier for a refill with more ice, she rolled her eyes and said, “you have ice in your cup”. Also, one of the ladies that works here was visibly vaping in front of the customers. When we were about to leave I asked another woman for a coke refill. The cashier that told me I already had enough ice in my cup says to the other employee, “OMG, what does she want now?”Although it was a clean McDonald’s, we won’t be returning due to the lack of customer service.

Atmosphere: 3

Food: 5

Recommended dishes: PC Chicken Mcnuggets

Jeff Ewanio

It's McDonald's. Fries were cold and the rest of the food was warm not hot.

Food: 3

Service: 4

Steve Rafalson

Best cooked

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Egg Mcmuffin, World Famous Fries, Cheeseburger, mc Frappes Carmel Mocha Frappe

Bill Gates

I made an online order twice and they cancelled it right when driver arrived to pick it up. Why take orders at all?

Atmosphere: 1

Food: 1

Service: 1

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