Subway

1179 E Dundee Rd, Palatine
(847) 991-0301

Recent Reviews

Michelle Felix-Diaz

My go to is their Italian herb and cheese chicken bacon and ranch footlong. With MissVickie’s jalapeño chips. I also recommend their the ultimate BMT, BLT, rotisserie style chicken and sweet onion teriyaki.For cookies I recommend their Macadamia nut, Raspberry cheesecake and chocolate chip cookies.

Atmosphere: 3

Food: 4

Service: 5

Satpal O

I like this location as it’s best for the subway and customer service.great service is provided here at this specific location. ThanksVegetarian options: Very good vegetarian subs. Thanks

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Get 2 Da Breeshhaa

Vilan is the best he’s so kind

Anthony

One of the best subway store in neighbourhood

AITS Place

One of the best subway store in neighbourhood

Jonathan Lopez

I was at subway ordering food with my family until we ordered 3 sides of jardinera he said no beacause we already in our sandwich we told him that he can charge the 3 sides and he still said no and he told us to leave and to never come back but on one of the sandwich had no jardinera but he refused to give us some and we left and never going there again worst service worst subway ever and he was cursing at us.Instead of going there go to the walmart subway there nice polite and better service go there thank you

Atmosphere: 1

Service: 1

Victor O.

The worst service I've ever had at a Subway. I don't know why the person who picked up the phone didn't know how to handle an upset customer but I'll tell you what. Hanging up on them doesn't fix the problem. I have consistently had issues with this location. They don't seem to understand how their online portal works. For example. I made an order today for three sandwiches. The app screwed up and made me believe it hadn't worked so I gave up on it and therefore missed my confirmation email telling me when my order would be here. They had DoorDash deliver it and I still wasn't notified that it was delivered. So it sat out side long enough for local wildlife to decide it was theirs. When I called to complain and address the issue they insisted that they couldn't do a darn thing. Forgetting, I guess, that THEY put the order in to DoorDash and so when I call DoorDash they can't help me because it isn't on my account. SMH oh and the best part was when I tried to call back to inform them of their slip up concerning that they are too unprofessional to pick up the phone. It's sad because I usually love subway and this has not only left me more broke but still hungry with a nice bit of "bad taste in my mouth" about ever buying anything from this location again.

Rachel B.

Decided to support our local high school and purchase one of the coupon books. The book has a coupon for Subway "buy one get one" 6" sub so I stopped by this location for myself and my husband and ordered 2 subs. I get to the register and they say "we don't accept those." The girl behind me asks "Why not?" and they said they choose not to.I wouldn't have even come if it weren't for wanting to use the coupon, but they've just guaranteed they won't be receiving my business again. Shame on these business owners. Absolutely disgusted, but had a feeling when I walked into the place.

Tony W.

Customer service was okay! Food was prepared well wasn't rushed. Pretty fresh veggies.

Jonny F.

When did they switch to that even more processed pressed, squared off turkey? Had to ask if it was ham they were putting on my sandwich but nope, while already getting less meat on the sandwich that gross turkey was like biting into jelly.

Usuf Cool

For last few months most pathetic place to get the sandwich… no more meat or veggies or tuna as it used to be … they put the veggies like it’s something very special and sauces they drop like few rain drops … the owner is awesome but workers are getting so cheap that I don’t wana buy again from there.

vsudeM

I go to this place a decent amount of times and it’s okay. When you’re in person it’s pretty fine and quick the only issue is you have to basically yell because you just aren’t understood. If you order online, it sucks. They NEVER toast your sandwhich. I would leave notes in all caps and would even mark the sandwhiches as toast please. I even went as far as calling them to ask them to make sure it gets toasted. Does it? Nope.

Genesis Mendoza

Been coming here almost everyday for lunch with my coworkers. very great customer service best subway I've been to highly recommend coming here ⭐⭐⭐⭐⭐

steven adduci

Worst service I've ever gotten. Lady working there kept saying idk to every question I asked. She had no idea what was going on or even when a manager would be there to talk to. Never going back to this location

Scott Shipley

After stating I wasnt in a hurry, I received my boneless wings and my sandwich which Insaid I would be following up with, within 2 minutes of each other. I hadnt even tasted the wings yet but found them so overcooked I threatened breaking a tooth if I tried to finiah the first one. I ordered them dry rubbed with Asian sauce on the side.I used the dipping sauce for "The Baron" which was equally over done to the point of the edges being crispy and it saved the dry sandwich that had little cheese left from being hammered in the forge with the rest of the armor...The beer was ice cold...the celery was the highlight as well as the wing sauce. Lastly, who has bleu cheese dressing with no discernible bleu cheese? It was smooth and creamy with a hint if garlic, a whispy aroma of bleu cheese yet ni tabgy, funky flavor of the moldy stuff.As always the staff was hospitable and airy.

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