Wendy's

265 N Northwest Hwy, Palatine
(847) 359-1675

Recent Reviews

Beata B.

I'm sorry to write this, but for some time now the fries have been so terribly salty that they are bitter. Besides, they are cold, they taste like they were reheated, not fried ?. They are as soft as if they were cooked. I don't know why, but last year they were fresh and crispy. Now? now it's a failure. There are days when the staff cannot cope with the excessive number of customers in the DRIVE TRUE queue. Maybe it's time to change it Wendy's ? When I paid by card, I asked for a receipt, I didn't get it ?. It's sad to leave an opinion, but each of us works and works hard. It's even more sad when you want to appreciate (a tip) and you're welcome ?

Atmosphere: 5

Food: 3

Service: 5

Cindi Perez

This is my go to wendy’s! I’ve gone for a quick salad for lunch or a quick bite in the late evening and the service is always amazing! Even when they are busy they never get my order wrong and the service it’s fast!! The lady I believe her name is roodyka/maria was so nice!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad

Vonne Blazier

I drive past the Wendy's nearest to me to go to this one. The people are just that friendly and kind.

Atmosphere: 5

Food: 5

Service: 5

Jonathan Engelking

I ordered the dave number 1 single meal and I only got the sandwich I am very mad about that I would only come back if my order was taken the right way and the person at the drive up window was not nice at all I am very unsatisfied and I need people to say hello how are you but to night it was bad over allthank youunsatisfied custumer

Atmosphere: 1

Food: 2

Service: 1

Zishan Ladha

God bless you.

Dana

The burger was fresh and so good. The service was exceptional - the night manager makes you feel like you are a family friend! She definitely goes the extra mile and it’s so appreciated!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baconator

Gabriella Berkley

We just visited and wished we’d complimented the gentleman at the drive thru! Our receipt says the cashier was Roodyka. You were so chill and nice, we appreciate you!

Service: 5

Jim Herron

Service was great and so was the atmosphere. The burgers were undercooked though so 3 stars because of the food not being cooked well.

Atmosphere: 5

Food: 3

Service: 5

Terry Altman

If you are going to eat at a fast food I recommend Wendy's because they don't have filler garbage trash in their meat like McDonald's does so eat at Wendy's you'll eat a little bit healthier it is still fast food but you won't contaminate your body McDonald's is pure

Atmosphere: 5

Food: 5

Service: 5

Michael Jaggers Sr.

I must say the women that work are so gorgeous and very very polite and excellent customer

Atmosphere: 5

Food: 5

Service: 5

Germaine Hesiak

No receipt received for order of Classic Chicken sandwich, the worst chicken sandwich ever! It was fried so hard, could hardly bite or find chicken. It was horrible! Had to discard. Love Wendy's, but this sandwich could cause major problems.

Food: 1

Service: 5

Recommended dishes: Chili, Wendy’S Classic Chocolate and Vanilla Frosty Desserts

Lui Liu

It saying they open until 2 a.m. right now is 8.23 p.m. the doors are closed!

Evelyn R

Lady at the drive thru was so funny loved her attitude! It was fast and efficient!! food was correct which was good!

Atmosphere: 5

Food: 5

Service: 5

G B

WOW!!! Yaya is such a great employee!!! I had a late night mobile order and everything was made just right! When Yaya asked about why my burger had no meat Pattie’s on it my girlfriend explained that she is vegan. Yaya told us she wanted to be sure that’s truly what we wanted and even went above and beyond to ask if we wanted gloves changed when handling her food! AMAZING!!!! I’ve never see someone so genuinely caring and sweet. MANAGER!!! GIVE THAT AMAZING WOMAN A RAISE!!!!! Top notch employee. She even saw that there were extra pickles and made sure we did in fact want a lot of pickles and she put lots of extra pickles!! She’s so attentive!! Unfortunately I didn’t have cash to tip but if I could do so I would’ve given her such a big tip! BEST. SERVICE. EVER!!! GO YAYA!!!! WE THANK YOU SO MUCH!!!Dietary restrictions: Vegan friendly and very attentive when it’s mentioned!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy’S French Fries

Azizul Hilmi

Efficient service, tasty treats. Convenience at its best.

Food: 5

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