Dunkin'

11904 Illinois Rte 59, Plainfield
(815) 267-6975

Recent Reviews

Sammy Harrelson

The crew here helps us start our work from home days off the right way! Excellent service every time!

Atmosphere: 5

Food: 5

Service: 5

Seyla Balcazar

Ordered a frozen coffee… it’s watery and has ice chunks straight to the trash. Went to the DD I usually go to right after this.

Norma Sanchez

No flavor like no caramel at all just the latte

Atmosphere: 4

Food: 1

Service: 5

Rick

Went to this location to order some coffee and donuts and they told me they don’t have any donuts. it’s better to go to the other dunkin that is 1 mile down the road

reece

great experience! workers are absolutely wonderful and so kind! if ur gonna go to a dunkin go to this

Atmosphere: 5

Food: 5

Service: 5

Michael Amos

My favorite Dunkin

Sheeta Gabrielson

Great experience today. Amazing service the gentleman at the register was very nice and helpful. Food was fresh and delicious. Highly recommend this location!Kid-friendliness: The employee that helped me today was amazing!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Caramel Coffee, Sourdough Breakfast Sandwich

Cindy Ramirez

I'm giving a one star because there is no option for a no-star...This evening, I stopped at this particular DD and ordered my usual decaf coffee. My order was taken as usual at the drive-thru and seemed nice. When I get to the window, I am told they have no decaf coffee because not enough customers order decaf. I proceeded to say, but my order was taken at the window for a decaf. Worse part is....the person I was talking to at the window says (and I quote), "we can add water to your coffee." What?! Are you kidding me?! I am an avid DD customer and have been to many, and I mean many Dunkins as I am always on the road for my job. I have always been treated nicely and never had issues but after tonight, I will have to think about going to another DD.

DONNA Fitzmaurice

Very good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wake-Up Wrap - Egg and Cheese, Egg and Cheese, Wake-Up Wrap - Sausage Egg and Cheese, Coffee Roll

Matt JC

Hardly ever go to Dunkin, we were in a rush and it was convenient. This one, the food was really bad. Got a sausage egg and cheese bagel. The taste was horrible. The bagel tasted like old flour was used to make it. My wife took one bite and spit it out, I got two bites out of it then tossed it. The hashbrowns were also greasy and gross. Like the oil wasn't hot enough. Stay away.

Atmosphere: 4

Food: 1

Service: 4

Byron M.

The woman taking our order was extremely unpleasant, and they also gave us the wrong one donut we asked for. Waste of time and waste of money.

Lisa Rivera

I went to this Dunkin Donuts for the first time, and was accused by the owner of stealing a coffee the week before so he said he was refusing to let me order anything until I paid him what I owed. He was angry and hostile, and it was extremely insulting and uncomfortable. I would never steal from any establishment!

Atmosphere: 1

Service: 1

Jeffrey Adams

It's nice when I get my coffee every morning and they greet me by my first name!!! They have a lot of good people that work there.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wake

Dina D.

Gave this place another try due to proximity and I thought I should give them a second chance. Maybe it was a fluke? This experience was better. Much smoother transaction. Very pleasant customer service and she knew how to use my debit card to process my transaction! Good job DD!! My order was correct as well. :)

Asif Rehmani

Nice quiet Dunkin location. If you enjoy the quiet, you will enjoy sitting inside.

Atmosphere: 4

Food: 4

Service: 4

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