McDonald's

2 Engineers Rd, Pontoon Beach
(618) 797-7924

Recent Reviews

Brian Jenkins

This McDonald's is a Hidden Gem. This may be one of the only McDonald's with a working Play Place that you can almost bet the house that it's open. Hot cold summer winter something that my kids really enjoy. Food was hot drinks were cold service remind me of days of old. My hat's off "and shoes" Ronnie McDonnie! This McDonalds makes me appreciate the small things this town has to offer!Parking: More than plenty of spaces to park and it looks like this is the place for truckers and buses as well.Kid-friendliness: This place is all about the kids huge Play Place nice and clean safe all the right things and all the right places even Nets to keep the kids safe when they're up at the highest part of the play placeWheelchair accessibility: You can roll right on in no problem

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger, French Fries, Egg Mcmuffin, Cheeseburger, Big Mac

Shalena Roberson

The food was good, I was disappointed several items were not included after repeating our order via drive thru several times. I believe the employee was new. But the food i did receive was good

Food: 5

Service: 4

Recommended dishes: French Fries, Filet-O-Fish

Hakeem Porter

Maybe it was an off day

Atmosphere: 3

Food: 2

Service: 3

Illuminated Journey Tarot

It wouldn't kill them to put all the food I ordered in the bag. It also wouldn't kill them to buy some rugs. I had to be very careful through the lobby, which I wouldn't have to do if my food were actually in the bag.

Atmosphere: 1

Food: 1

Service: 1

Nate

So both drive thru menu boards are up and running but only 1 window is doing everything? Why is 3-4 people working 1 window?I also asked for fresh food. They do the same thing. My burger was fresh but my fries are stale and overcooked.Ladies? I've seen better here. I know you can do it.*Updated*Please please, for your customers... change your fryer oil. Fresh fries should not look dark brown, old and stale looking.I know you guys are trying but the thing is, you're not busy at all.

Atmosphere: 3

Food: 3

Service: 3

Neli Rivera

Only thingwas that they canceled our breakfast order and when we got there breakfast was over and we needed to order off of the lunch menu.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: French Fries, Big Mac

Matt Reagan

Zero stars for me. Rude employees and complain about making big orders. It’s your job, if you don’t like it get a new one. People have other choices to spend there hard earned money.

Atmosphere: 1

Food: 1

Service: 1

Denise Mertz

Probably the worst McDonald’s you can go to. Staff is rude! Food is always wrong or the fries taste like they been sitting there to long and cold. Whoever runs this McDonald’s needs to retire and hand it over to somebody else

Atmosphere: 1

Food: 1

Service: 1

Vincent

What is there really to like about it..Except it was only thing around for consideration..Nasty food as always..

Atmosphere: 1

Food: 1

Service: 2

Tim Brown

It's McDonald'

Atmosphere: 3

Food: 2

Service: 2

Johnnie Griffin

Got the food home, the sandwich was cold as if they just took it out of the

Atmosphere: 4

Food: 2

Service: 4

Caleb Soden

The breakfast crew here is amazing. They always have the food out fresh and quick, with a smile. The dinner crew is another story. I haven't had hot fries from this location in uears, they always look warm, takes them forever and half the time my order isn't right. So they get a 3, id recommend just getting breakfast.

Atmosphere: 3

Food: 5

Service: 4

Eve Eden

Great quick and friendly service. Thank you. Loving it. ❤️

Atmosphere: 4

Food: 4

Service: 5

Bobby Ford

Pretty bad when you go inside because they forgot to put something in your bag and the manager who is an older white blonde woman basically calls you a liar and says the next person that comes in saying there missing something will not be getting anything. So yeah great manager you got there.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Chicken Sandwich, Big Mac, French Fries

Samantha Olson

recieved wrong order and burgers were put together by a blind crack head.

Atmosphere: 2

Food: 1

Service: 2

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