Subway

13520 Julie Dr, Poplar Grove
(815) 765-1938

Recent Reviews

Joyce Rutledge

Friendly staff always. They make my food exactly how I ask for it and it is always pretty good.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Meatball Marinara, Cold Cut Combo, White Chip Macadamia Nut, Buffalo Chicken, Steak & Cheese, Subway Club, Chocolate Chip, Turkey Cali Club

cambria piazza

i personally love this subway theyre always empty so service is quick. bonus points for being right by my house. produce always seems pretty fresh too! i have never had any issues w my sandwiches being wrong so idk whats wrong w these other reviewers i love u

Food: 5

Service: 5

Sarah D'Angelo

If you order a sandwich online from this Subway there is a 99.9% that your sandwich will be made wrong. There is no point in customizing your sandwich in the app, the staff will decide what you eat and how much of it. If you enjoy playing Russian roulette with your sandwiches then I highly recommend this restaurant.

Atmosphere: 1

Food: 1

Service: 1

Ashley S.

If I could give it a 0 I would. My husband started working Monday at this Subway and he would tell me that the lady would always rush him and get upset with him if he doesn't do his job right he only been working there for four days and the lady already is showing that she can't be a manager she should be fired

Noel Zeman

This place is extremely slow. Sandwiches are never made right when we order ahead of time. A girl that was making my sandwich put my sandwich on the toaster and then started taking bites out of her sandwich until it was done. Very gross and unprofessional.

Atmosphere: 3

Food: 1

Service: 1

David Siggelkov

Typically only go here when I have coupons. Store is a bit run down, bought a taco bell and did not renovate inside fully before opening. Now trying to play catch up on off hours. Tend to work on remote orders with people in line. Kinda rude imho.

Atmosphere: 3

Food: 4

Service: 3

Blake Hinton

App said the food was done. Got there and waited 20-25 minutes. Ended up getting some cold "toasted" sandwiches. This location is terrible.They're always messing up. Done with this location.

Food: 1

Service: 1

Diana

Great employees, super nice. Wish I could say the same for the manager. She is rude and talks down on the employees they almost look scared of her.

Atmosphere: 1

Food: 3

Service: 3

Kora Zee

This location is extremely slow. We hardly ever go here because of the slow service. Today we went and there was a girl who was taking bites of her sandwich in between customers. She also couldn’t get the mayonnaise out of the bottle and instead of banging it on the counter like most of the workers do she takes it to the garbage can bangs the top end of it over the trash and went back and used it on a guys sandwich. You have to ALWAYS watch them make your sandwich because they never put double cheese when they are supposed to. I don’t recommend this location at all.

Atmosphere: 4

Food: 3

Service: 1

Deborah Epps

Ordered online tonight for the family. Arrived and the 2 girls had our 4 footlongs ready 15 minutes earlier than anticipated and they were excellent! Fresh bread! Fresh ingredients! And the cookies where good TOO! Thanks girls you ROCK!! You know who you are! Thanks again!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Cold Cut Combo

Noelle Zeman

This location is extremely slow. We hardly ever go here because of the slow service. Today we went and there was a girl who was taking bites of her sandwich in between customers. She also couldn’t get the mayonnaise out of the bottle and instead of banging it on the counter like most of the workers do she takes it to the garbage can bangs the top end of it over the trash and went back and used it on a guys sandwich. You have to ALWAYS watch them make your sandwich because they never put double cheese when they are supposed to. I don’t recommend this location at all.

Atmosphere: 4

Food: 3

Service: 1

Jessica Hopper

Last time we went after ordering online we had to wait 10 min for our food in the drive-thru. Today we were missing the apple sauce from the kids meal and we paid extra for pepperoni on the personal pizza and its missing. Very disappointed.Wouldn't recommend ordering online from this place.

Atmosphere: 2

Food: 3

Service: 1

Ashley Becker

This Subway is absolutely terrible. I'm hoping it wasn't the manager that I spoke with on the phone prior to arrival. I first called to find out the soup today, the women I spoke with said potato. I get there 5 mins later and no soup!? All I wanted in the first place but, then decided to go with a 6" meatball. The person working put gloves on and actually stuck her hands inside the meatball cambro and scooped them out on the sandwich. Even worse the meatballs were cold and let's top that off with hard over baked choclate chip cookies. This is approximately 3 hrs prior to closing. This food was absolutely terrible and terrible service.

Vegan Tyrant

Not coming back, the employees missed my online order, insisted I ordered from another subway, whilst I’m showing them my order which was placed at the correct address.

Edward Allen

Not coming back, the employees missed my online order, insisted I ordered from another subway, whilst I’m showing them my order which was placed at the correct address.

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