This was the best starbucks until they fired pretty much the entire staff, which caused the rest to quit. Even after I moved out of the River Forest area, I drove an hour out of my way twice a week for over a year to see the lovely baristas here and get "my usual." Not anymore. Today was my last visit to this location after the incredibly lackluster service from Davierre, who made my very simple order wrong twice.In over a year, I had never had this starbucks miss a beat even once until today.Speaking to friends of mine who used to work at this location (because yes, that's how often I visited them) I can truthfully say that I am disappointed in upper management for their awful treatment of the former employees here. I wish them the best, this starbucks, however, not so much.
Atmosphere: 1
Food: 1
Service: 1
A Rue
This was the best starbucks until they fired pretty much the entire staff, which caused the rest to quit. Even after I moved out of the River Forest area, I drove an hour out of my way twice a week for over a year to see the lovely baristas here and get "my usual." Not anymore. Today was my last visit to this location after the incredibly lackluster service from Davierre, who made my very simple order wrong twice.In over a year, I had never had this starbucks miss a beat even once until today.Speaking to friends of mine who used to work at this location (because yes, that's how often I visited them) I can truthfully say that I am disappointed in upper management for their awful treatment of the former employees here. I wish them the best, this starbucks, however, not so much.
Atmosphere: 1
Food: 1
Service: 1
Deandre Smith
This Starbucks location needs to bring their older employees back I’m not sure where they went but the new employees are clueless as to how to do their jobs!Also, I witnessed the new tall employee waste ice water on a customer.
Atmosphere: 1
Food: 1
Service: 1
Sandra Tenard
Always make my drink Perfectly and Wonderful Customer Service!!!
Atmosphere: 5
Service: 5
Recommended dishes: Chil Frappuccino
olivia Sanchez
I came from the a different Starbucks I had ordered a strawberry açaí, it wasn't made properly. I had left that location so I kindly asked for a remake especially cause it’s a refresher which is really easy. The Asian girl that works at this location, I didn’t get her name , already had an attitude and said I should’ve did that at the location I got it for , so I told her it’s happened to me in the past and no one has ever had an issue with it. She then said their Starbucks isn’t affiliated with the rest. If I was being a difficult customer then I understand not trying to help , I’ve worked in customer service before but that wasn’t how it happened.if people hate their jobs so much then quit. Simple as that.
Christy C.
I come here at 6:00AM for my morning coffee and the employees are the kindest coolest people. Shoutout to Ben for knowing so many peoples names.
Charlie H.
Love Starbucks, but the employees here always seem tired and like they don't want to do their job. I do love this spot though, its hidden and has seating.
Gina
I purchased a large coffee when I got to my car the top came off. I had hot coffe all over me and my car.
Atmosphere: 3
Food: 3
Service: 1
Edgar Tintin
The barista there wasn't the brightest. How do you forget your first customers drink. Yet the easiest of them all. A simple mango dragon fruit lemonade. She was terrible with service and disorganized. No staff either.
Ice chai latteDietary restrictions: I love their customer service they help you especially in the morning it's better to go in the morning than go in the afternoon when there's a lot of people but besides it is because I work right next to it And there's always sales.
Julie W.
I love the mango salsa! I would eat this as a side! I ordered an extra side with wasabi aioli, and it was great.
David G
There still open and closing in four mins wife needed some coffee and now they say no well I’m not sure but it takes less then a min to pour coffee in cup and check out they would have still two mins b4 800 I’m sad my wife is sad no yummy star bucks for her stuffy nose ??♂️??♀️
K WILLIAMSON
Love the product and the staff for the most part. I did come across one staff member who was really rude.
Bad company. Genocide supporters
This was the best starbucks until they fired pretty much the entire staff, which caused the rest to quit. Even after I moved out of the River Forest area, I drove an hour out of my way twice a week for over a year to see the lovely baristas here and get "my usual." Not anymore. Today was my last visit to this location after the incredibly lackluster service from Davierre, who made my very simple order wrong twice.In over a year, I had never had this starbucks miss a beat even once until today.Speaking to friends of mine who used to work at this location (because yes, that's how often I visited them) I can truthfully say that I am disappointed in upper management for their awful treatment of the former employees here. I wish them the best, this starbucks, however, not so much.
Atmosphere: 1
Food: 1
Service: 1
This was the best starbucks until they fired pretty much the entire staff, which caused the rest to quit. Even after I moved out of the River Forest area, I drove an hour out of my way twice a week for over a year to see the lovely baristas here and get "my usual." Not anymore. Today was my last visit to this location after the incredibly lackluster service from Davierre, who made my very simple order wrong twice.In over a year, I had never had this starbucks miss a beat even once until today.Speaking to friends of mine who used to work at this location (because yes, that's how often I visited them) I can truthfully say that I am disappointed in upper management for their awful treatment of the former employees here. I wish them the best, this starbucks, however, not so much.
Atmosphere: 1
Food: 1
Service: 1
This Starbucks location needs to bring their older employees back I’m not sure where they went but the new employees are clueless as to how to do their jobs!Also, I witnessed the new tall employee waste ice water on a customer.
Atmosphere: 1
Food: 1
Service: 1
Always make my drink Perfectly and Wonderful Customer Service!!!
Atmosphere: 5
Service: 5
Recommended dishes: Chil Frappuccino
I came from the a different Starbucks I had ordered a strawberry açaí, it wasn't made properly. I had left that location so I kindly asked for a remake especially cause it’s a refresher which is really easy. The Asian girl that works at this location, I didn’t get her name , already had an attitude and said I should’ve did that at the location I got it for , so I told her it’s happened to me in the past and no one has ever had an issue with it. She then said their Starbucks isn’t affiliated with the rest. If I was being a difficult customer then I understand not trying to help , I’ve worked in customer service before but that wasn’t how it happened.if people hate their jobs so much then quit. Simple as that.
I come here at 6:00AM for my morning coffee and the employees are the kindest coolest people. Shoutout to Ben for knowing so many peoples names.
Love Starbucks, but the employees here always seem tired and like they don't want to do their job. I do love this spot though, its hidden and has seating.
I purchased a large coffee when I got to my car the top came off. I had hot coffe all over me and my car.
Atmosphere: 3
Food: 3
Service: 1
The barista there wasn't the brightest. How do you forget your first customers drink. Yet the easiest of them all. A simple mango dragon fruit lemonade. She was terrible with service and disorganized. No staff either.
Service: 1
Restaurantji Recommends
Ice chai latteDietary restrictions: I love their customer service they help you especially in the morning it's better to go in the morning than go in the afternoon when there's a lot of people but besides it is because I work right next to it And there's always sales.
I love the mango salsa! I would eat this as a side! I ordered an extra side with wasabi aioli, and it was great.
There still open and closing in four mins wife needed some coffee and now they say no well I’m not sure but it takes less then a min to pour coffee in cup and check out they would have still two mins b4 800 I’m sad my wife is sad no yummy star bucks for her stuffy nose ??♂️??♀️
Love the product and the staff for the most part. I did come across one staff member who was really rude.
IT'S Ok