OrderedBistro French Onion Soup - 5 croutons? - patheticGreek Salad with Chicken - No olives, no hot peppers; half empty container - patheticBad location
Atmosphere: 3
Food: 1
Service: 3
Claudia Garcia
I have gone 3 times and there is no bread or tomato, it is a disappointment.
Atmosphere: 1
Food: 1
Service: 1
Paul C
It's a Panera.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Bakery
anne shapiro
I ordered a bagel with cream cheese and it was not put together just an uncut bagel and I also ordered an egg and cheese sandwich which was not in the bag after it was confirmed as a part of my order. I then went to call the Panera and was hung up on the first time and the second time after being redirected 4 different times I was told the phone system is terrible snd then hung up on again. I will not go back to this Buffalo grove location again!
Atmosphere: 3
Food: 1
Service: 1
Richard Lange
Yuliana was a terrific server. Wonderful.
Atmosphere: 5
Food: 5
Service: 5
Bret Schwalb
Panera seems to be trying harder these days. The food and service have slightly improved. I don't think you get what you pay for, but it's getting better. Their restaurants are all oddly scruffy, in that they're never quite clean or organized. For example, the floors and tables are never all clean. But when you order online or at a kiosk it's never clear from store to store where to pick up.
Atmosphere: 3
Food: 4
Service: 4
Barbara Galarza
I bought a whole sandwich & a half one. The cost of each was up on the wall. The 1/2 one said $5.09 BUT I was charged $5.99! When I walked back to the man he said it cost that if you don't buy something more. He hadn't told me ... & where was I supposed to have read that!?! I am NOT going there again because I don't have extra $ to lose that way ?
Atmosphere: 4
Food: 4
Service: 2
V N
This Panera Bread is always out of BREADS, especially Baguettes. About everything else, come around or after 6 pm and they will be out of pretty much everything else.
Food: 1
Kunhee Park
I ordered bacon avocado melt to take out, and when I opened it at home there was no avocado. But it's not the first time missing ingredients.
Food: 1
Alon Axelrod
Almond chicken sandwich ? and wild rice soup, very tasty !
Most Paneras are the same, however this one is always dirty with garbage and crumbs on the floor. They always seem to be low on pastries and the staff seem like they are bothered to help you. It’s strange.
Atmosphere: 1
Food: 2
Service: 1
Alessandra D.
Why sell something you're out of? Then to make matters worse, act as though the customer is in the wrong. I give 3 stars because the food was still good, however, the treatment is not so stellar. Accountability goes a long way.
albert lachii
Worst Panera location that I've ever seen.We live 5 min away from this place, and we eo like Panera a lot. But this particular place is the worst.It took me to go through Drive this morning over 20 minutes, only 2 cars ahead of me.These girls who work at the window are careless and very slow. I've WAITED for 20 min for the Food and because I was already super upset about that, I didn't bother checking my bag with food, after I left the place about 5min, I've found out that i have a totally wrong food order. VERRY UPSET.IF YOU CAN'T HANDLE DRIVE THROUGH, THEN JUST CLOSE IT, PLEASE.
Service: 1
Douglas W.
Poor quality, soup was cold, coffee empty.Asked for butter and you thought I asked for a $1000 dollars. Place was busy in dinning room but not clean.
Benjamin Macedo
Loved how freshly made all the food tastes here, Chicken caprese sandwich is excellent and the papaya green tea is so
OrderedBistro French Onion Soup - 5 croutons? - patheticGreek Salad with Chicken - No olives, no hot peppers; half empty container - patheticBad location
Atmosphere: 3
Food: 1
Service: 3
I have gone 3 times and there is no bread or tomato, it is a disappointment.
Atmosphere: 1
Food: 1
Service: 1
It's a Panera.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Bakery
I ordered a bagel with cream cheese and it was not put together just an uncut bagel and I also ordered an egg and cheese sandwich which was not in the bag after it was confirmed as a part of my order. I then went to call the Panera and was hung up on the first time and the second time after being redirected 4 different times I was told the phone system is terrible snd then hung up on again. I will not go back to this Buffalo grove location again!
Atmosphere: 3
Food: 1
Service: 1
Yuliana was a terrific server. Wonderful.
Atmosphere: 5
Food: 5
Service: 5
Panera seems to be trying harder these days. The food and service have slightly improved. I don't think you get what you pay for, but it's getting better. Their restaurants are all oddly scruffy, in that they're never quite clean or organized. For example, the floors and tables are never all clean. But when you order online or at a kiosk it's never clear from store to store where to pick up.
Atmosphere: 3
Food: 4
Service: 4
I bought a whole sandwich & a half one. The cost of each was up on the wall. The 1/2 one said $5.09 BUT I was charged $5.99! When I walked back to the man he said it cost that if you don't buy something more. He hadn't told me ... & where was I supposed to have read that!?! I am NOT going there again because I don't have extra $ to lose that way ?
Atmosphere: 4
Food: 4
Service: 2
This Panera Bread is always out of BREADS, especially Baguettes. About everything else, come around or after 6 pm and they will be out of pretty much everything else.
Food: 1
I ordered bacon avocado melt to take out, and when I opened it at home there was no avocado. But it's not the first time missing ingredients.
Food: 1
Almond chicken sandwich ? and wild rice soup, very tasty !
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Most Paneras are the same, however this one is always dirty with garbage and crumbs on the floor. They always seem to be low on pastries and the staff seem like they are bothered to help you. It’s strange.
Atmosphere: 1
Food: 2
Service: 1
Why sell something you're out of? Then to make matters worse, act as though the customer is in the wrong. I give 3 stars because the food was still good, however, the treatment is not so stellar. Accountability goes a long way.
Worst Panera location that I've ever seen.We live 5 min away from this place, and we eo like Panera a lot. But this particular place is the worst.It took me to go through Drive this morning over 20 minutes, only 2 cars ahead of me.These girls who work at the window are careless and very slow. I've WAITED for 20 min for the Food and because I was already super upset about that, I didn't bother checking my bag with food, after I left the place about 5min, I've found out that i have a totally wrong food order. VERRY UPSET.IF YOU CAN'T HANDLE DRIVE THROUGH, THEN JUST CLOSE IT, PLEASE.
Service: 1
Poor quality, soup was cold, coffee empty.Asked for butter and you thought I asked for a $1000 dollars. Place was busy in dinning room but not clean.
Loved how freshly made all the food tastes here, Chicken caprese sandwich is excellent and the papaya green tea is so
Atmosphere: 4
Food: 5
Service: 5