Disappointed. I placed a mobile order when I was in range on another Taco Bell and made the mistake of picking the wrong location (I didn’t know this until later in my visit). Went through the DT and was told at the speaker that they didn’t receive my order. Proceeded through the line and spoke with employee at the DT window. She was rude and unhelpful. There weren’t any cars behind me waiting when I was at the window. Before I could speak the lady told me to drive around to the parking lot and wait 5-10 minutes and then try again. I realized I placed the order at the wrong location and tried to explain but the lady talked over me again. All I ordered was a bean burrito and a med soda, would have been easy for her to ring me at the window, like I said no one was behind me. The only good thing I can say about my experience is I learned that the app allows a customer to cancel their order and will issue a refund (in 5 days). I don’t expect great customer service anymore but I still expect to be spoken to kindly. Be treated like I’m bothering the place I’m patronizing isn’t acceptable and it’s unlikely that I’ll return.
Service: 2
Depth Stryder
Didn't even get my two order of cinnamon bites ?
Jessica Hollingshed
On march 9 2024 went Thur the drive Thur order a party pack and taco/burrito pack. I get home and the burritos where not even wrapped I call for them to refund my money or to replace my order or to make it right so they wouldn't lose customer it seems like Everytime I go it's always something there I have give them chances after chances and they have failed every time I refuse to go back Taco bell and to top everything off the manager there that night told me that I was lying and to just eat my food cause there was nothing that he could do for me
Atmosphere: 3
Food: 1
Service: 1
Emily Mosley
Ordered the chalupas from here at around $5 a piece. Get home and all the meat that is on it is th size of a nickel. If I wanted veggie chalupas I would have said that. The crunch wrap also has no more than a quarter size of meat on it. Why pay the prices when you don't get the food you pay for.
Atmosphere: 1
Food: 1
Service: 1
squiggy696
Go inside and stand and wait and wait nothing nobody paid any attention to to counter after waiting over 5mins walked I walked out!! All they cared about was drive-thru and mobile orders.
Atmosphere: 1
Food: 1
Service: 1
Rae Martin
No cashier. Weird times. Kiosk only
Andrew Owens
Placed an order for 4:30 pickup, writing this at 4:55, still no food. Lots of employees milling around, but much happening. Really gross looking at the workspace.
Atmosphere: 1
Service: 1
Velessia Washington
Friendly
Atmosphere: 5
Food: 5
Service: 5
Robert Popp
We haven't had a correct order in 6 months! I can understand being busy and forgetting to make the item(s) correctly, and this happens every time. But when you constantly short your customers on their order is unacceptable. I don't know if it's their P.O.S. system, or whether it's the employee's not doing any quality checking. Our "single" trip to get food never happens at Taco Bell. We always end up going back to get our corrected or (multiple) shorted items. These are ALL mobile orders, and clearly state items and requested ingredients. I don't understand why this is so hard for a "fast" food chain that takes 3 to 4 times as long to make food than any other chain. After multiple attempts to notify corporate, I truly believe they gave up on this location long ago.Corporate 1 Customers 0
Don’t come to this taco bell if you value your time. We have been waiting for more than an hour for one order of food. Never coming back here.
Atmosphere: 1
Food: 4
Service: 1
Melanie Scott
Just went in for a breakfast crunch wrap, hashbrown, and a mountain dew. Friendly staff, quick, and food is pretty decent.
Atmosphere: 5
Food: 5
Service: 5
Bob Russell
hot food, wrapped clean, delived to a hungry person (me), with a warm smile. no regerts!
Atmosphere: 5
Food: 5
Service: 5
Zetsu K.
They slow af lame af goofy af ghetto af they just dumb they take forever to make your food and literally someone that ordered their food 10 minutes after me got it before me I asked them how that happen they talm bout um sir different people make your order man you needa hire different people das what you needa do only have it 2 star cause the food was decent really it's a 1 star matter a fact im giving it a 1 star
kaynjaydad
Went thru the drive through food was hot and fresh!
Disappointed. I placed a mobile order when I was in range on another Taco Bell and made the mistake of picking the wrong location (I didn’t know this until later in my visit). Went through the DT and was told at the speaker that they didn’t receive my order. Proceeded through the line and spoke with employee at the DT window. She was rude and unhelpful. There weren’t any cars behind me waiting when I was at the window. Before I could speak the lady told me to drive around to the parking lot and wait 5-10 minutes and then try again. I realized I placed the order at the wrong location and tried to explain but the lady talked over me again. All I ordered was a bean burrito and a med soda, would have been easy for her to ring me at the window, like I said no one was behind me. The only good thing I can say about my experience is I learned that the app allows a customer to cancel their order and will issue a refund (in 5 days). I don’t expect great customer service anymore but I still expect to be spoken to kindly. Be treated like I’m bothering the place I’m patronizing isn’t acceptable and it’s unlikely that I’ll return.
Service: 2
Didn't even get my two order of cinnamon bites ?
On march 9 2024 went Thur the drive Thur order a party pack and taco/burrito pack. I get home and the burritos where not even wrapped I call for them to refund my money or to replace my order or to make it right so they wouldn't lose customer it seems like Everytime I go it's always something there I have give them chances after chances and they have failed every time I refuse to go back Taco bell and to top everything off the manager there that night told me that I was lying and to just eat my food cause there was nothing that he could do for me
Atmosphere: 3
Food: 1
Service: 1
Ordered the chalupas from here at around $5 a piece. Get home and all the meat that is on it is th size of a nickel. If I wanted veggie chalupas I would have said that. The crunch wrap also has no more than a quarter size of meat on it. Why pay the prices when you don't get the food you pay for.
Atmosphere: 1
Food: 1
Service: 1
Go inside and stand and wait and wait nothing nobody paid any attention to to counter after waiting over 5mins walked I walked out!! All they cared about was drive-thru and mobile orders.
Atmosphere: 1
Food: 1
Service: 1
No cashier. Weird times. Kiosk only
Placed an order for 4:30 pickup, writing this at 4:55, still no food. Lots of employees milling around, but much happening. Really gross looking at the workspace.
Atmosphere: 1
Service: 1
Friendly
Atmosphere: 5
Food: 5
Service: 5
We haven't had a correct order in 6 months! I can understand being busy and forgetting to make the item(s) correctly, and this happens every time. But when you constantly short your customers on their order is unacceptable. I don't know if it's their P.O.S. system, or whether it's the employee's not doing any quality checking. Our "single" trip to get food never happens at Taco Bell. We always end up going back to get our corrected or (multiple) shorted items. These are ALL mobile orders, and clearly state items and requested ingredients. I don't understand why this is so hard for a "fast" food chain that takes 3 to 4 times as long to make food than any other chain. After multiple attempts to notify corporate, I truly believe they gave up on this location long ago.Corporate 1 Customers 0
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Burrito Supreme, Nacho Fries, Quesadilla, Mexican Pizza
No counter service, kiosk only, very slow to fill
Atmosphere: 3
Food: 5
Service: 2
Restaurantji Recommends
Don’t come to this taco bell if you value your time. We have been waiting for more than an hour for one order of food. Never coming back here.
Atmosphere: 1
Food: 4
Service: 1
Just went in for a breakfast crunch wrap, hashbrown, and a mountain dew. Friendly staff, quick, and food is pretty decent.
Atmosphere: 5
Food: 5
Service: 5
hot food, wrapped clean, delived to a hungry person (me), with a warm smile. no regerts!
Atmosphere: 5
Food: 5
Service: 5
They slow af lame af goofy af ghetto af they just dumb they take forever to make your food and literally someone that ordered their food 10 minutes after me got it before me I asked them how that happen they talm bout um sir different people make your order man you needa hire different people das what you needa do only have it 2 star cause the food was decent really it's a 1 star matter a fact im giving it a 1 star
Went thru the drive through food was hot and fresh!
Atmosphere: 5
Food: 5
Service: 5