Pretzels were good as always, but it is starting to get a little pricey for what you get...
Atmosphere: 3
Food: 4
Service: 3
Wendy K.
First, the good. The lady behind the counter was very nice! But the food was BAD! I should have known it was OLD when she microwaved my Almod pretzel. First few bites were just a bit chewy. The rest was hard to chew and break apart. If they weren't so expensive I wouldn't complain. We spent $17.82 for 1 pretzel, a cup of mini pretzel dogs, sauce and medium soda. We spent $18.00 FOR STALE HARD FOOD! Shouldn't a popular place dispose of food after it has sat for a certain amount of time and cook fresh? I would be embarrassed to work there and sell food to someone KNOWING it was OLD!
Sassy Cat3000
I decided to try something different today. I ordered the frozen strawberry lemonade. I’ve tasted sour, tart, sweet lemonade but never one like this. I can only imagine this is what burnt metal tastes like. The after taste is awful. The pretzel is bland tasting. I’m disappointed. And for the price I paid I will not be returning.
Jameson
Very disappointing. Went and ordered a few of the larger cups of pretzels and watched them dump a smaller cup into the larger cup, add two pieces and call it a large cup...they did this 3 times... So they charged me for large cups of pretzels but basically gave me a small cup plus 2 or 3 pieces... The ladies working were rude and lacked customer service and just continued their conversation while barely acknowledging that I was there waiting for food. I don't think I'll be returning. I'm very very disappointed.
Jameson Tuneberg
Very disappointing. Went and ordered a few of the larger cups of pretzels and watched them dump a smaller cup into the larger cup, add two pieces and call it a large cup...they did this 3 times... So they charged me for large cups of pretzels but basically gave me a small cup plus 2 or 3 pieces... The ladies working were rude and lacked customer service and just continued their conversation while barely acknowledging that I was there waiting for food. I don't think I'll be returning. I'm very very disappointed.
Josh D
Staff was friendly and the pretzels were great!
Shelby Volz
I love this place. The best pretzels I have ever had. Alex was such a great help and had the best smile.
Tanzir Ahmed
Great service ! Delicious foods.
Claire C.
I love pretzels especially the big fluffy salty pretzels, but this was not it. When I went to Auntie Anne's it had been awhile since I had been there and I was expecting the good pretzels they had when I was a kid. I got the garlic and parmesan pretzel it was so nasty. It was flat, tough, and powdery from the seasoning of the garlic and parmesan. I couldn't even finish it. I think it had been old like three days definitely not fresh.
Haylee Johnson
Tried to use a coupon code that was timed and the cashier took so long that the code expired and he proceeded to tell me that it couldn't be used now and there was nothing he could do. Was a coupon for a free pretzel through tmobile and was the same code for everyone. Was set on a 2 minute timer to expire after revealing. Was my first experience and will be my last. Definitly not worth the hassle. Isnt that hard to put in a code in a computer. Especially when it's the same code for everyone. It's not my fault that he didnt know what he was doing yet I lost my free pretzel and got my lunch date ruined.
They don't accept coupons when I went there on my visit I say this because I printed a coupon Online that day I came there and they told me it's expired even though I showed them the expiration date very disappointing.
Sarah Jasnow
I love this place it's so good
Sarah Austin
I love this place it's so good
Yasmin S.
My love affair with Auntie Anne's began when I was in grade school. Any mall that offers this pretzel heaven will always have a place in my heart :) The sour cream and onion pretzel is a nice change of pace if you're an Original w/ Salt kinda person like me. No dipping sauce needed. Minus 1 star since I've had softer, doughier Auntie Anne's pretzels in my day, but will certainly return to this location whenever I'm at Cherryvale Mall.
Daniel “MackMan” Tyler
Just recently visited this place and was extremely disappointed the guy working was extremely rude and pushy
Pretzels were good as always, but it is starting to get a little pricey for what you get...
Atmosphere: 3
Food: 4
Service: 3
First, the good. The lady behind the counter was very nice! But the food was BAD! I should have known it was OLD when she microwaved my Almod pretzel. First few bites were just a bit chewy. The rest was hard to chew and break apart. If they weren't so expensive I wouldn't complain. We spent $17.82 for 1 pretzel, a cup of mini pretzel dogs, sauce and medium soda. We spent $18.00 FOR STALE HARD FOOD! Shouldn't a popular place dispose of food after it has sat for a certain amount of time and cook fresh? I would be embarrassed to work there and sell food to someone KNOWING it was OLD!
I decided to try something different today. I ordered the frozen strawberry lemonade. I’ve tasted sour, tart, sweet lemonade but never one like this. I can only imagine this is what burnt metal tastes like. The after taste is awful. The pretzel is bland tasting. I’m disappointed. And for the price I paid I will not be returning.
Very disappointing. Went and ordered a few of the larger cups of pretzels and watched them dump a smaller cup into the larger cup, add two pieces and call it a large cup...they did this 3 times... So they charged me for large cups of pretzels but basically gave me a small cup plus 2 or 3 pieces... The ladies working were rude and lacked customer service and just continued their conversation while barely acknowledging that I was there waiting for food. I don't think I'll be returning. I'm very very disappointed.
Very disappointing. Went and ordered a few of the larger cups of pretzels and watched them dump a smaller cup into the larger cup, add two pieces and call it a large cup...they did this 3 times... So they charged me for large cups of pretzels but basically gave me a small cup plus 2 or 3 pieces... The ladies working were rude and lacked customer service and just continued their conversation while barely acknowledging that I was there waiting for food. I don't think I'll be returning. I'm very very disappointed.
Staff was friendly and the pretzels were great!
I love this place. The best pretzels I have ever had. Alex was such a great help and had the best smile.
Great service ! Delicious foods.
I love pretzels especially the big fluffy salty pretzels, but this was not it. When I went to Auntie Anne's it had been awhile since I had been there and I was expecting the good pretzels they had when I was a kid. I got the garlic and parmesan pretzel it was so nasty. It was flat, tough, and powdery from the seasoning of the garlic and parmesan. I couldn't even finish it. I think it had been old like three days definitely not fresh.
Tried to use a coupon code that was timed and the cashier took so long that the code expired and he proceeded to tell me that it couldn't be used now and there was nothing he could do. Was a coupon for a free pretzel through tmobile and was the same code for everyone. Was set on a 2 minute timer to expire after revealing. Was my first experience and will be my last. Definitly not worth the hassle. Isnt that hard to put in a code in a computer. Especially when it's the same code for everyone. It's not my fault that he didnt know what he was doing yet I lost my free pretzel and got my lunch date ruined.
Restaurantji Recommends
They don't accept coupons when I went there on my visit I say this because I printed a coupon Online that day I came there and they told me it's expired even though I showed them the expiration date very disappointing.
I love this place it's so good
I love this place it's so good
My love affair with Auntie Anne's began when I was in grade school. Any mall that offers this pretzel heaven will always have a place in my heart :) The sour cream and onion pretzel is a nice change of pace if you're an Original w/ Salt kinda person like me. No dipping sauce needed. Minus 1 star since I've had softer, doughier Auntie Anne's pretzels in my day, but will certainly return to this location whenever I'm at Cherryvale Mall.
Just recently visited this place and was extremely disappointed the guy working was extremely rude and pushy