“The manager and staff here are great. We had an order go wrong at another location that is currently under managememt reconstruction. There were just a few lost kids scrambling around the kitchen area, and the drinks tasted really bad and nothing like we ordered. Instead of returning to the same location, I called Dunkin Donuts on 11th street. They were super nice about everything, and made us delicious drinks! I rarely write reviews, but you all definitely deserve five stars! Thank you.“
“Thai place can get very busy in volume and I don’t feel like the store staffs the employees up for success . Anytime I come when they are busy , the staff is working so hard they just don’t have enough help . They do a good job though especially the afternoon people“
“The donuts were alright. The restaurant was very well lit and clean. I ended up ordering 6 mixed donuts in total, 2 breakfast chicken wraps, and 2 coffees. For some reason they decided to put the chocolate glazed long John in a bag instead of the box, resulting in the chocolate being all over the bag. Overall I think the breakfast wraps were better than the donuts. Lastly, going inside the service was fast but with the location being small be prepared for long waits in the drive-thru.“
“I used the location on Halsted at least 3x a week. I LOVE that they don't accept cash payments. The line keeps moving and the workers remain safer without cash. Downloading the app definitely makes a huge difference in the amount of time it takes to get through the line.Dietary restrictions: Very accommodating location. I have restrictions on dairy and meat. They are usually kind enough to pay attention to special requests.“
“This is my number one location to go to, drinks are amazing, customer service is great and the food is always made right, definitely recommend!! Sometimes it looks like they’re to busy to maybe interact with customers but if that’s the case I just use the kiosk..“