Jimmy John's

308 E State St, Rockford
(815) 977-5372

Recent Reviews

Sabrina Elizabeth

First off, they close at 7pm which is earlier than any other Jimmy John's in the area. I gave them two chances and they disappointed me every time. The first time I ordered was within the last hour of them closing, they simply just refused to deliver but charged me twice for it. The second time I ordered, I had to call three times because an hour passed and they still hadn't delivered. Said they had left it by the front door but that never happened. So they either delivered to the wrong address or just didn't tell the truth at all. Either way I won't ever be ordering from this location again. I wish I could speak on the quality of the food but I never got to try it! I would not recommend this location to anyone.

Atmosphere: 1

Food: 2

Service: 1

British Expat

A truly depressing experience.

Atmosphere: 1

Food: 2

Service: 3

Recommended dishes: Tuna Salad

Claire

Quick, friendly service and delicious sandwiches!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Sandwiches, Real Potato Chips

Erika Kundert

I just had my sub delivered which was fairly quick but the first few bites of my sandwich it tasted funny to me. I always get the LuLu so I usually add onion and cheese along with oil&vinegar. I noticed no onion was put on my sandwich and somehow avocado was added. After noticing that I realized why it tasted funny to me. Sucks that I paid a good amount for a sandwich that wasn’t even made right.

J. P.

The food was ok — I mean it’s a sub shop and I got a Turkey Tom — the safest thing on the menu.Granted I’m more used to Subway, but neither the cashier nor the guy making the sandwich asked what I wanted on it.After waiting a few minutes as the other guy was finishing take out/delivering orders (I was literally the only person in the store and still had to wait for two or three other orders before they started mine), I went ahead and made sure they were going to put on the basic toppings.I wasn’t offered a soft drink or anything. I don’t even recall the cashier telling me the total — it just showed up on the register so I inserted my card.I kinda got the impression that one or both were high, but they certainly didn’t care that I was there or if I came back. They just wrapped up the sandwich and handed it to me. No, “Thank you,” or, “Have a good night.”I wanted napkins as I was taking it to go. There are none set out for customers, so while waiting to get the attention of either employee (again ONLY person in the store), I had to reach over and grab napkins from where they pack them for delivery. I didn’t even get a bag so I could stick them in with the sandwich instead of having both roll around loosely in the car.I guess I’d go back if I’m in the mood for a sub and they’re the only option, but will definitely stick with Potbelly’s and Subway. I feel like the general quality of ingredients at Jimmy John’s is a little better than Subway, but Subway will at least look you in the face, ask you what you want on your sandwich, bag it up, and ask if you want anything else.

Atmosphere: 3

Food: 3

Service: 1

ANGIE R

While our sandwiches were amazing we ordered combo meals and got their chips. All 3 bags of the chips were disgusting. Not expired but the chips all stuck together and weren't even appealing in taste. Not crunchy at all but more of moist soggy blobs.

Kendahl Deron

When i walked in there were only two workers, neither of which welcomed me in, not even a hello! The worker at the register(no name tag) was horrible. No smile, no thank you. The music was insanely loud, i get it was pretty empty so that's not a terrible issue, but i could hardly hear the worker. I love jimmy johns, but this location was drab to say the least. Good food though.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Real Potato Chips, Roast Beef, Tuna Salad

Kaycia Zimmerman

Downtown JJs what’s up with this?? I was appalled to discover the quality of the lettuce that was on my sandwich. Multiple pieces were very brown and spotty. The quality of the produce on your sandwiches should be on the top of the list of things to make sure are good to go for your customers! Do better!

Demonic JoJo

THEY NEED TO CHANGE THEIR HOURS ON THE WEBSITE! THEY DONT EVEN OPEN AND CLOSE AT THOSE TIMES !

Amanda L.

I ordered the beach club and got something completely different. I don't come to jimmy johns often and they made me feel dumb for not knowing how it works. Disappointed.

Nino Enna

Ordered a sandwich online and was charged twice for it. When called JJ’s I was told that it was the banks issue and not theirs. ABSOLUTELY not helpful and was very rude on the phone!

Marko Cojkic

Very rude and not welcoming Kristie always there to ruin your day

Nena Vazquez

The worst service ever. My first time their and no one told me I needed to get my drink or chips.. would not be back.

James Wright

It's a Jimmy John's. One of my favorite places fast and easy. This one isn't quite as clean as some of the other ones but not bad. It's always nice to be able to go in and get my usual being in and out really quickly.

Atmosphere: 4

Food: 5

Service: 5

Alejandra Vasquez

The worst service ever. My first time their and no one told me I needed to get my drink or chips.. would not be back.

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