Don’t waste your moneyDon’t waste your timeI believe they don’t understand English very wellI’ve asked for honey twice and still didn’t receive itI asked for Cole slaw they give me two macaroni ??? yea never again
Kc Coleman
This place said they had, it when we ordered, but when we got to the window, they told us , we would have to wait 10 min, for them to drop more in the fryer. Also, got charged for a substitute cause they were
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Fried Chicken
Stan Pennington
The management should check on their staffs, some were not feeling well I guess coz they are not being so nice!
Atmosphere: 3
Food: 5
Service: 3
Greg Brown
They gave us the wrong chicken, and then the workers had a bad attitude. Asked for a free pop, and the manager said it wasn't her problem.
Atmosphere: 4
Food: 2
Service: 1
T L
forgot part of my order in drive thru
Lori Estes
I ordered the 6 piece digital exclusive that was supposed to include 1 breast, 1 wing, 2 drums and 2 thighs. I got 4 drums and 2 wings. I called 11 times to speak to a manager and no one would answer the phone. This is the worst kfc in rockford.
Food: 1
Service: 1
Tina Threbits
The lady was nice that gave me my dry old food. Everytime I go there it's the same, hard biscuits and old chicken. I didn't feel like driving to 11th St KFC. This is the worst KFC I Rockford. Don't waste your money. They very consistent in having the worst food in all the local places. All My experiences at this place.
Food: 1
Service: 3
Recommended dishes: Chicken Pot Pie
mark
Great staff!made sure i got fresh fries and chicken!the guys at the noontime shift were
First I was missing half of my food and drinks that I ordered. Then I was told I would get my food by 8:06. They told my husband another 16 minutes but gave us food in less than 5 minutes and all our sides were cold and chicken not fresh and my husband heard a lady in the back say "these people need to learn to cook." Don't recommend going here for food they don't even know the circumstances and have rude comments. Lastly they had spilled pop on the floor when you first walk in we were so unhappy going into that restaurant.
Atmosphere: 1
Food: 1
Service: 1
Skye Sherman
I ordered my food at 9:54, I was told to pull around cause my nuggets were being dropped fresh. I sat in parking lot for 30 mins for my food. I eventually pulled back around to see what was taking so long. I was told my food was given to someone else. I asked for a refund they told me I could not get one because they were losing. Then was told that I couldn’t get my nuggets bc they’re not allowed to drop things that’s or frozen
Atmosphere: 1
Food: 1
Service: 1
Gigi Y.
Update: Chicken is hit and miss these days. Sometimes super fresh and juicy and of a nice size. Other times, little pieces and maybe dried out. You never know what you're gonna get! At least the people at the window generally are very friendly and nice.
Tabatha Irons
This place looks like it's being robbed and they don't want you to know so they serve you anyway. Employees dress like some Joe blow on the street and they NEVER have pot pies!! Hate this location.
Atmosphere: 1
Food: 1
Service: 1
Joan Smith
Everything was freshly made and the service was awesome they didnt have legs for the 2 piece meal they gave me extra
Don’t waste your moneyDon’t waste your timeI believe they don’t understand English very wellI’ve asked for honey twice and still didn’t receive itI asked for Cole slaw they give me two macaroni ??? yea never again
This place said they had, it when we ordered, but when we got to the window, they told us , we would have to wait 10 min, for them to drop more in the fryer. Also, got charged for a substitute cause they were
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Fried Chicken
The management should check on their staffs, some were not feeling well I guess coz they are not being so nice!
Atmosphere: 3
Food: 5
Service: 3
They gave us the wrong chicken, and then the workers had a bad attitude. Asked for a free pop, and the manager said it wasn't her problem.
Atmosphere: 4
Food: 2
Service: 1
forgot part of my order in drive thru
I ordered the 6 piece digital exclusive that was supposed to include 1 breast, 1 wing, 2 drums and 2 thighs. I got 4 drums and 2 wings. I called 11 times to speak to a manager and no one would answer the phone. This is the worst kfc in rockford.
Food: 1
Service: 1
The lady was nice that gave me my dry old food. Everytime I go there it's the same, hard biscuits and old chicken. I didn't feel like driving to 11th St KFC. This is the worst KFC I Rockford. Don't waste your money. They very consistent in having the worst food in all the local places. All My experiences at this place.
Food: 1
Service: 3
Recommended dishes: Chicken Pot Pie
Great staff!made sure i got fresh fries and chicken!the guys at the noontime shift were
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Great
Atmosphere: 4
Food: 5
Service: 5
Chicken to greasy an biscuits to
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Fried Chicken
Restaurantji Recommends
First I was missing half of my food and drinks that I ordered. Then I was told I would get my food by 8:06. They told my husband another 16 minutes but gave us food in less than 5 minutes and all our sides were cold and chicken not fresh and my husband heard a lady in the back say "these people need to learn to cook." Don't recommend going here for food they don't even know the circumstances and have rude comments. Lastly they had spilled pop on the floor when you first walk in we were so unhappy going into that restaurant.
Atmosphere: 1
Food: 1
Service: 1
I ordered my food at 9:54, I was told to pull around cause my nuggets were being dropped fresh. I sat in parking lot for 30 mins for my food. I eventually pulled back around to see what was taking so long. I was told my food was given to someone else. I asked for a refund they told me I could not get one because they were losing. Then was told that I couldn’t get my nuggets bc they’re not allowed to drop things that’s or frozen
Atmosphere: 1
Food: 1
Service: 1
Update: Chicken is hit and miss these days. Sometimes super fresh and juicy and of a nice size. Other times, little pieces and maybe dried out. You never know what you're gonna get! At least the people at the window generally are very friendly and nice.
This place looks like it's being robbed and they don't want you to know so they serve you anyway. Employees dress like some Joe blow on the street and they NEVER have pot pies!! Hate this location.
Atmosphere: 1
Food: 1
Service: 1
Everything was freshly made and the service was awesome they didnt have legs for the 2 piece meal they gave me extra
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pot Pie,