Really good, inexpensive food. The restaurant was clean and the staff was very nice!
Atmosphere: 5
Food: 5
Service: 5
Dick Hertz
Their business model change has ruined this restaurant. Self order/checkout, no wait staff, and poorer quality food have tainted the Steak 'n' Shake name.
Atmosphere: 1
Food: 3
Service: 2
Marcia DeLuca
Haven't been there for a long time and came in after a rush from some sporting event. The manager was working along side of the staff and the place was all running smoothly. Food was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Fries
Renee Messick
Late nite bites.
Atmosphere: 3
Food: 3
Service: 4
Wilson Wright
No Orange freezer hanged! Operation has changed to kiosk order, no table service. Seems empty as I watched customers enter and leave.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Hamburger
Jenn Hovorka
The food was good. I don't especially like scanning a QR code to make the soda fountain turn on and then have 15 seconds to get my soda.But my biggest beef of all is that there is no high chairs. We took a 1-year-old in there and ordered and didn't realize that there is zero high chairs. I guess we won't be back for a couple of years because a booster seat just does not work for a 1-year-old. The manager was sympathetic about it but he said it was out of his control so shame on you Steak 'n Shake corporate.
Atmosphere: 3
Food: 5
Service: 4
Jose Mendez
Food was not the best service was horrible we waited abut 35 mints for food. Bad customer service tables were dirty I probably won't be
Atmosphere: 3
Food: 2
Service: 1
Judy “MsFerreirax33” Ferreira
Good burgers, great fries, shakes are so good, too. It's definitely one of my family's most missed restaurants since we moved out of state. Have definitely considered driving the 5+ hours back just to enjoy the food.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Royal Burger with Fries, Kids' Hot Dog Meal, Chicken Fingers, French Fries
We didn’t have contact with a single person. Ordered from a kiosk. Name called out over an intercom. No accountability for getting the order wrong. Paid for the bacon and nobody is there. That is why your restaurants turn into banks! The food is good, but Steak and Shake is going to be out of business quickly! Just sad…Also, who am I tipping, if I don’t see anyone?
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Hamburger, French Fries
Mike Linley
I hate kiosks. We were a bit unfamiliar with the menu and it took a while to get all of our food entered. Then, at the end, it had the nerve to ask if I wanted to give a 10, 15, or 20% tip. TIP?!?! For putting in my own order? I did a job, for free, that people used to get paid to do. You gotta be kidding me. At least the food was decent.
Atmosphere: 4
Food: 4
Service: 1
Jeannie Fisher
Excellent food and customer service!!
Atmosphere: 5
Food: 5
Service: 5
otto Fernández
Good food Automatic system of very efficient drinks ?
Sorry but the kiosk theme is getting old, as is the serve yourself. If you want to serve yourself, stay home .
Atmosphere: 3
Food: 4
Service: 2
Great burger. Good matchstick fries. Crisp onion rings. Fabulous shake. Will eat here again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frisco Burger, Hamburger, Fries, Onion Rings
Really good, inexpensive food. The restaurant was clean and the staff was very nice!
Atmosphere: 5
Food: 5
Service: 5
Their business model change has ruined this restaurant. Self order/checkout, no wait staff, and poorer quality food have tainted the Steak 'n' Shake name.
Atmosphere: 1
Food: 3
Service: 2
Haven't been there for a long time and came in after a rush from some sporting event. The manager was working along side of the staff and the place was all running smoothly. Food was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Fries
Late nite bites.
Atmosphere: 3
Food: 3
Service: 4
No Orange freezer hanged! Operation has changed to kiosk order, no table service. Seems empty as I watched customers enter and leave.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Hamburger
The food was good. I don't especially like scanning a QR code to make the soda fountain turn on and then have 15 seconds to get my soda.But my biggest beef of all is that there is no high chairs. We took a 1-year-old in there and ordered and didn't realize that there is zero high chairs. I guess we won't be back for a couple of years because a booster seat just does not work for a 1-year-old. The manager was sympathetic about it but he said it was out of his control so shame on you Steak 'n Shake corporate.
Atmosphere: 3
Food: 5
Service: 4
Food was not the best service was horrible we waited abut 35 mints for food. Bad customer service tables were dirty I probably won't be
Atmosphere: 3
Food: 2
Service: 1
Good burgers, great fries, shakes are so good, too. It's definitely one of my family's most missed restaurants since we moved out of state. Have definitely considered driving the 5+ hours back just to enjoy the food.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Royal Burger with Fries, Kids' Hot Dog Meal, Chicken Fingers, French Fries
Restaurantji Recommends
We didn’t have contact with a single person. Ordered from a kiosk. Name called out over an intercom. No accountability for getting the order wrong. Paid for the bacon and nobody is there. That is why your restaurants turn into banks! The food is good, but Steak and Shake is going to be out of business quickly! Just sad…Also, who am I tipping, if I don’t see anyone?
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Hamburger, French Fries
I hate kiosks. We were a bit unfamiliar with the menu and it took a while to get all of our food entered. Then, at the end, it had the nerve to ask if I wanted to give a 10, 15, or 20% tip. TIP?!?! For putting in my own order? I did a job, for free, that people used to get paid to do. You gotta be kidding me. At least the food was decent.
Atmosphere: 4
Food: 4
Service: 1
Excellent food and customer service!!
Atmosphere: 5
Food: 5
Service: 5
Good food Automatic system of very efficient drinks ?
Atmosphere: 4
Food: 4
Service: 4
Went thru drive thru bought my kids shakes....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cream Milkshake